HotelwizReviews 1,813

Fast and good experience booking my hotel reservation.

Was rather put off when first thing asked was the tv in that room doesn't work, will that be to your liking?"
I smiled and said no, I except a working television. Perhaps that took my husband and I for only briefly needing the bed.
The room was very spare, but clean. There was a chokingly strong air freshener somewhere that made the room smell heavily of chemical/floral "fragrance".
There was only a full bed and it was supposed to be a queen, but we're too tired to argue and just wanted to sleep.
The staff were all very, very nice. With the exception of the young Indian gentleman asking about the tv… we will have another story to add to our tales

Excellent hotel with friendly staff, great location and amenities

I made reservations on Friday, with free cancellation till Sunday. We were traveling, so, when I realized we were not gonna be in that area, on the same day I made reservations, I started calling to cancel. NEVER got anyone on the phone. Called several times till 8 pm Saturday night. Finally emailed them and they said was too late to cancel, which, according to the cancellation policy, it was not. NEVER got a "live agent", just recordings, with no option to cancel, or email. First and only time to use them. We paying for a room we never used. They are horrible! Oh, they said I could get a letter from the hotel saying we didn't stay and maybe that would work, however, there was no phone number on their website to call them. Still trying to email hotel to see if can get letter to forward to them.no luck yet...DO NOT RECOMMEND

Making reservations was a very easy which made it a great experience

The advertised that the hotel had a jacuzzi and the hotel doesn't have jacuzzi at all.

Quick and easy to use and best prices. Great!, would definitely use again.

Very clean and very relaxing, over all I had good sleep.
Thank you for everything

I booked it and when I got there they told me that they were overbooked and squeezed us in a tiny room. They had no clean blankets or towels and the place wasn't even cleaned up good. There was black stuff and hair in the bed. Something that resembled pet food was all over the floor. Someone else's was in the toilet.

I called customer service to try and fix the issuse with my booking because the hotel couldn't find my booking and I called customer service 8 times and each time they would answer and not say anything and hung up

Booking was easy and more affordable then all other options for the night we were looking at. Only issue was there is no option to include that we needed a pet friendly room, so I had to contact the hotel myself and let them know.

No issues, very easy payment, and registration for the hotel