On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
First time using site and I'm very satisfied. Will be using again
I completed my reservation with ease.
Thank you for making it so convenient from far away.
Was welcoming after a long very hot day in the car. Staff were very accommodating, room was clean
The price is very agreeable even on short notice. When I got to the hotel on July 4, the room was still $99 per night, but the hotel charged me $45 to park my car there for one night.
The price is very agreeable even on short notice.
Hotelwiz bosted the lowest price on the Internet. Got to the hotel and everything was in order. Will give this site a shot again for sure.
Great experience with Hotel Wiz, but the hotel was filthy. It's all good though, you win some you lose some
Easy, great deals. Will use again. Very satisfied.
I have yet to receive my bill. The hotel said you would send it. I had several problems at the hotel and the hotel said they was taking 60 dollars off the bill.
Had the best price and options!
Would use this sight again.
Received confirmation promptly.
Web site is easy to use, hotel was great, close to restaurants for walking, free shuttle to airport.
Great rates. Better then any of the others. You got it as low as possible. I believe i will be checking with yall from now on.
Very easy to use web site and book the stay for a night last minute.
It was awesome no problem. Front desk was amazing.
The hotel pictures and amenities were exact and in person the hotel was excellent and the check in was trouble free. The staff every person I had contact was friendly. The light dinner was awesome. The sauna wow. The view amazing but hotel ever!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account