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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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Great
Good Awesome and Thanks
Hotel not so much... no breakfast and pool and hot tub closed...
I booked my hotel room for almost $50 less than any price I could find on other sites so I was thrilled about that. The only thing I didn't like was that it took hours to get the confirmation email so I worried for awhile that the hotel wasn't actually booked, but it did.
My experience was great! Very welcoming and professional.
I booked accommodations through HotelWiz. The process appear to work the way it's supposed to. It wasn't bad nor was it amazing.
I've only booked a room, haven't arrived or stayed so it's hard to say, but the price was cheaper than anywhere else so I'm happy so far lol.
Not too bad. Shows cheapest prices for hotels in whatever state/country you will be staying in.
This is the Best Looking Red Roof Inn I've ever stayed in. Also, my first time staying at a Red Roof Inn. I was on a tight budget when searching for hotels but this hotel was moderately upgraded & had an OPEN pool so for the price of $111.00 it worked out well!
Good job I love it you are always the cheapest **************
Used google travel and it recommended this site - will be using again :)
Everything was very simple from choosing the dates to check it out. Couldn't make it any easier
Fair. Everything was not fresh and shiny in the room, but more than adequate to get a good night's sleep and shower in the morning.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Dear Customer,
Thank you for sharing your experience! We're excited to have helped you find a great price and look forward to continuing to provide excellent savings on your travel plans.
If you need any assistance before your trip, feel free to reach out!
Regards,
Military Fares