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The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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I have received my information. I'd like to review fully though after I get to the hotel and see the quality.
Very good pricing compared to other sites including hotel.com.
Good service good rate keep the effort to offer the best rate on the market you are offering the right rate for this hotel
When we arrived at the hotel they didn't have our reservation - quite unnerving in a foreign country, after driving for 4 hours and exhausted. They told us they didn't have any rooms left. They eventually found a place for us, but it did not have the Eiffel Tower view, as was advertised on your site in both writing and picture. They said the site should not have advertised as such. I booked this room specifically for this once-in-a-lifetime view, and instead was looking at a building.
Cheap and very easy to use. I will recommend to my friends.
Simple and easy process. Less expensive than all other sites. Confirmation provided immediately. Definitely will use again!
We found 60% less price as compare to others and I recover confirmation in few seconds
Easy and fast booking. Had no problems giving the information I needed to make the decision on which room I wanted was easy to follow the prompts easy program
The price excited me. After I paid and call hotel to confirm. But the hotel said they haven't see my reservation, and there are so many reviews like this is a company sell fake hotel reservation.
But the point is when I arrived the hotel,they have my reservation, and I checked in.
Awesome price! The price that I get was lower than the other sites on the internet!
My experience was very easy and pleasant to complete.
Got a good deal here at Hotelwiz webside. It is pretty convenient to use and got booking results fast.
Booking went through as followed. When I got to the hotel everything was as planned. Thanks!
Other sites have it when you book 3 nights you get a night free why don't we get a another night free
Excellent experience. Had rooms available when none were available elsewhere.
Everything went smoothly at the check in and the staff is amazing
I will definitely be using hotelwiz again in the future, i received a very great deal
Hotel was made it fast and easy to accomplish my needs of finding the right hotel room at the absolute cheapest rate possible and literally less than 2 minutes I was able to book my room and had my confirmation number in the blink of an eye!
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