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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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Easy and very helpful for all the tourist and customers who's looking for a budget friendly but high class accommodation.
Fue bastante bueno y rápido todo el proceso y no tengo ninguna queja de la aplicación
So far so good we'll see when we get there. Calling hotel to make sure reservations
Easy to use, and don't have to have an account. Plus it's has the cheapest hotel rate
Great job and fast services from this company. I found it online and they were amazing since the first click I did on my computer. Best company ever.
I was initially very skeptical because I was getting a $190 room for $77. I almost didn't book it, but I'm glad I did. I had no issues with my reservation and got a great room for an amazing price.
Site said there would be no resort fees or costs when I arrive toy hotel. There were unknown fees totaling almost $100.
This site made it very easy for our booking. We look forward to our stay. Thanks!
Booking went fine. I'll know better when I get to the hotel.
Sage was amazing, he went over and beyond to accommodate my booking request.
Easy and fast process! Would highly recommend when traveling.
My husband booked a room and it was for the wrong location I called hotelwiz the next morning and they seemed awesome he was like I will help you do this this and this and we will get you all set up. Got the refund and helped book another super 8 in denver well the one id originally looked into he couldn't get and then he said there was another one. I said go ahead we where running out of time before I lost service. Im telling you I got charged 150 for a crack den motel in Central Denver to stay with OUR 2 YOUNG CHILDREN 150 AT THAT... the pool is closed which was the only reason to stop instead of camp bc the kids have been in the car for 3 days omg im so fed up walked in the room it is falling apart holes in sheets roaches cigarette smells we will end up sleeping in the car the hotel can't do anything bc its hotel wiz never use them I will not stop the reviews until im reimbursed
No complaints really laid back hotel no crazy stuff going on here smells good clean hotel. Cozy bed nice TV good AC and quiet
Easy booking process. I was shocked at the price I was given for such a great resort
Quick and easy and a great price. Have not stayed at the hotel yet but these guys gave me a great price and their communication was excellent.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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