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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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There has been no issues so far, the website was easy to use.
Very easy to use, fast and saved lots of money. Looking forward to booking again.
Everything was easy and worked effortlessly. I would definitely use Hotelwiz again and recommend it to friends and family.
Made a very late reservation, arrived after 10, was in my room and woke up the next morning before I knew it. Clean, quiet, convenient...
Very speedy and easy booking site. Clear information on facilities and parking without having to scroll through pages and pages. Confirmation received immediately.
It was quick and easy and convenient while actually sitting in the car, thank you!
The website was easy to use. I could book at any hotel for good prices. In fact, it details the total price for all nightly stays. There were also details on what payments are accepted and notified me in advanced on whether an ID is required (which it is).
Shower didn't drain, light flickered in bathroom, the key didn't work too get in, couldn't get hot water for tea before 6.
Need to get to the hotel and then to let u know about my experience
I love how it's seamless to book with you guys! I just needed to stay for one night at your hotel. Turns out I only needed to be there for a few hours. I love how everything was simple, fast, and easy.
Quick and easy. I searched for hotels, and Hotelwiz was amongst the choices. Great price! I clicked, put in a little info, and done!
I give you guys five for all the help with getting my vacation booked on time.
Fast efficient and fantastic price. Nice follow up too!
Very easy to book a room and a great price, less than any other booking.
Fast easy and cheaper than other sites! Will recommend to everyone!
The online registration process was simple and fast, and the Hotelwiz and hotel registration numbers were provided immediately. When I called the hotel to verify the reservation, they had not yet received it from Hotelwiz. If the hotel confirms my reservation in the next day or so, I'll raise the review to 5 stars.
Like i said in the title. Cheapest pricest the fastest. No effort process. The hardest part was linking the reservation to my calender. And that was an accident lol.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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