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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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Great room and spacious and great overall services. Woll go back when im in town again and thank u this hotel deserve 10 stars.
Ho prenotato un hotel a Roma con colazione. Buon prezzo. Per ora è stato facile prenotare.
Great prices with short notice. Easy to use and book website. My reservation & payment was already on file when I checked into my hotel. It was a great experience and will use this website again for good deals and booking.
Easy to book and very affordable. Liked the ease of being able to find a decent hotel at a low price.
I made a mistake when i booked. They were very helpful in helping to correct it.
Waiting to be charged for my hotel room but am happy so far
Yes very fast and good prices love it recommend it
I had a great experience here. Will definitely be back.
Quick and easy and had the cheapest rate! Would recommend
My booking simply went well. No problems whatsoever... all good.
Superbe. Propre et confortable. Très bien logée et à la dernière minute.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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