Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of HotelsOne

HotelsOne

2.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate HotelsOne?
grey stargrey stargrey stargrey stargrey star

HotelsOne Reviews Summary

HotelsOne is a hotel booking website that allows users to search and book hotels worldwide.

This summary is generated by AI, based on text from customer reviews

service
119
value
26
quality
163

Instant Feedback

67,233 reviews

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
Follow Paulette B.
Unfollow Paulette B.
Share Review
Report Review

Happy
October 18, 2022

Very good online experience. Looking forward to my trip to my happy place...

Date of experience: October 18, 2022
Kentucky
1 review
0 helpful votes
Follow Richard W.
Unfollow Richard W.
Share Review
Report Review

It was easy
October 18, 2022

I just got on line and made the reservation. About as easy as it gets

Date of experience: October 18, 2022
Canada
1 review
0 helpful votes
Follow Patricia O.
Unfollow Patricia O.
Share Review
Report Review

Réservation
October 18, 2022

Rapide et facile ä utiliser. Nous avions déjà eu une bonne expérience avec ce service.

Date of experience: October 18, 2022
GB
1 review
0 helpful votes
Follow Colin N.
Unfollow Colin N.
Share Review
Report Review

Good
October 18, 2022

Efficient service prompt helpful clear good excellent

Date of experience: October 18, 2022
Australia
1 review
0 helpful votes
Follow Colin P.
Unfollow Colin P.
Share Review
Report Review

Albany Harbourside
October 18, 2022
Updated review

Accomodation is great
Everything had gone well
Will use this again

Date of experience: October 18, 2022

Ok at the time
November 16, 2022
Previous review

Ok at the time

Date of experience: October 17, 2022
Louisiana
1 review
0 helpful votes
Follow Mark J.
Unfollow Mark J.
Share Review
Report Review

Review
October 18, 2022

Easy to book! Booking was easy and quick. Would book there again.

Date of experience: October 17, 2022
Nevada
1 review
0 helpful votes
Follow Teri H.
Unfollow Teri H.
Share Review
Report Review

Review
October 17, 2022

Great to receive e-mail to verify confirmation received!

Date of experience: October 17, 2022
Australia
1 review
0 helpful votes
Follow Scott X.
Unfollow Scott X.
Share Review
Report Review

Fine
October 17, 2022

Good fast professional easy information deals fun!

Date of experience: October 17, 2022
Canada
1 review
0 helpful votes
Follow Allan M.
Unfollow Allan M.
Share Review
Report Review

Simple and fast
October 17, 2022

I knew hotel I wanted to book. It was simple and fast to complete.

Date of experience: October 17, 2022
Utah
1 review
0 helpful votes
Follow Fred K.
Unfollow Fred K.
Share Review
Report Review

Good help for hotels
October 17, 2022

Was timely and efficient****************************************************************************************************************************************************************************************

Date of experience: October 17, 2022
California
1 review
0 helpful votes
Follow Richard T.
Unfollow Richard T.
Share Review
Report Review

I would like to know why you charged my credit card in full for my stay, I have not stayed their ye, I have reviewed your web page it does not say that payment is in full prior to stay, I am sure you will ensure we have a upgrade

Date of experience: October 17, 2022
Washington
1 review
0 helpful votes
Follow Jenifer O.
Unfollow Jenifer O.
Share Review
Report Review

Cancellation msg clarity
October 17, 2022

Found the Cancellation message odd and will trust the 2-day advance notice for cancelation indicated in the 'info bubble'. Note the August reference for my December booking, "
Cancellation Policy
Room 1
We understand that sometimes your travel plans change. We do not charge a change or cancel fee. However, this property (Fidalgo Country Inn) imposes the following penalty to its customers that we are required to pass on: Cancellations or changes made after 3:00 PM (GMT-08:00) on 08-12-2022 are subject to a 1 Night Room & Tax penalty. If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value."

Date of experience: October 17, 2022
Canada
1 review
0 helpful votes
Follow Caroline V.
Unfollow Caroline V.
Share Review
Report Review

Ok
October 17, 2022

Ok. J'ai fait une réservation en ligen et ce la c'est bien passé.

Date of experience: October 17, 2022
Mexico
1 review
0 helpful votes
Follow Jose Gerardo E.
Unfollow Jose Gerardo E.
Share Review
Report Review

Todo bien
October 17, 2022

Todo bien hasta ahora... espero todo siga igual de bien en mi proxima estancia.

Date of experience: October 17, 2022
Wisconsin
1 review
0 helpful votes
Follow Lesley T.
Unfollow Lesley T.
Share Review
Report Review

Booking
November 16, 2022

I would have liked to know sooner that my booking was non-refundable. I discovered this after paying.

Date of experience: October 17, 2022
California
1 review
0 helpful votes
Follow Carmela Z.
Unfollow Carmela Z.
Share Review
Report Review

Deceiving
November 16, 2022

Made to look like the hotel sight. I will be more careful next time

Date of experience: October 17, 2022
Australia
1 review
0 helpful votes
Follow BASAZARI A.
Unfollow BASAZARI A.
Share Review
Report Review

Good
October 17, 2022

Had no issues per say, overall, quite good. Got an email confirming my booking shortly. Appreciate the cancellation policy of no charge until the last day

Date of experience: October 16, 2022
Minnesota
1 review
0 helpful votes
Follow Timothy Y.
Unfollow Timothy Y.
Share Review
Report Review

Misleading
November 15, 2022

Original ad featured low price and no cancellation fee. Confirmation added extra fees to make final cost not competitive and warned of possible cancellation penalties. Also, not clear we were dealing with 3rd party.

Date of experience: October 16, 2022
GB
1 review
0 helpful votes
Follow Lelsley F.
Unfollow Lelsley F.
Share Review
Report Review

Booking question
October 16, 2022

I didnt understand what recovery tax s and why the hell im paying it as i am not using the airport or a taxi etc I asked and they couldnt explain it either. I asked if it was vat but told no its recovery. None the wiser i booked as needed to know i had somwhere booked as it not long until we come

Date of experience: October 16, 2022
Canada
1 review
0 helpful votes
Follow christian T.
Unfollow christian T.
Share Review
Report Review

Frustré
November 15, 2022

J'ai fait ma réservation en Français et j'ai reçu une confirmation en Anglais et ce au Québec, INACEPTABLE!

Date of experience: October 16, 2022

From the business

Save up to 75% on hotels in 15,000 destinations worldwide. Read hotel reviews and find the guaranteed best price on a choice of hotels to suit any budget.


hotelsone.com
Laredo, TX, United States