Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HotelsOne is a hotel booking website that allows users to search and book hotels worldwide.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Im very happy with the process and ease of use this site offers. I rate it highly.
I booked a room hoping I can join friends in a few weeks but saw nothing during the booking process to alert me to the nonrefundable policy. Really regretting my booking through this company. It will never happen again.
Easy to find on computer Wanted somewhere to stay close to airport
No place to indicate that we have a dog. We know there will be an additional fee. Would have liked to have payed for it when making the reservation.
Dans ma réservation cela de spécifiait pas qu' il n'avait pas de télé dans la chambre. J'ai dû retourner à la réception et il m'on transférer d'unité avec télé. Tout en espérant que ce sera au même prix…. Reste à voir demain
Totally disappointed. Not in NZ$ and was not given the opportunity to covert or change.
Booking was smooth. Easy to navigate. Didn't see there was a parking fee until I got confirmation though.
I believed that I was booking through the hotel... no where was Expedia mentioned and the hotel name was the url BUT with dashes between words. Fooled me damn it and I am usually pretty good at catching those things. When I wanted to change the reservation the nightmare began; I finally gave iup after being on hold and transferred multiple times.
No problem making my reservation. Super easy. Googled the hotel and chose HotelOne to reserve the nights and room I wanted with no fuss.
Good and quick booking. Asked for feedback but will give once stay completed
It was easy to make the reservation. I found the cancellation date information confusing. Is it really impossible to cancel with refund after a date in June?
Je suis un peu déçue je dois avouer que je ne m'attendais pas du tout à devoir payer le montant complet de la chambre au moment de la réservation
It was fine I didn't have any trouble. I will probably use this service again
It was really user-friendly and follow up is ok. I will see algo reservation results once I arrive sfo
I didn't realize I was booking with a separate company and not the hotel itself …. I booked with the advertised price in mind, I think it was $135 per night …. My confirmation says I am paying $199 per night! I am not happy about the price and to be honest I am looking to reserve at another hotel that is more affordable
Easy to book the hotel and pay, received my confirmation right away. No issues for checking in.
Answer: Please call our customer support number shown on this page https://www.hotelsone.com/customer-service.html so that our support agents can help you with your request.
Answer: Have you called our customer support number shown on this page https://www.hotelsone.com/customer-service.html? The support agents should be able to cancel your reservation immediately.
Answer: Based on the information you provided we can you provide you with the following booking number: 9138320000381
Save up to 75% on hotels in 15,000 destinations worldwide. Read hotel reviews and find the guaranteed best price on a choice of hotels to suit any budget.

