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HotelsOne

2.5

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HotelsOne Reviews Summary

HotelsOne is a hotel booking website that allows users to search and book hotels worldwide.

This summary is generated by AI, based on text from customer reviews

service
119
value
26
quality
163

Instant Feedback

67,233 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Good service
October 16, 2022

Good service, good follow-up, recommend the service

Date of experience: October 16, 2022
Australia
1 review
0 helpful votes
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Quick and easy
October 16, 2022

Im very happy with the process and ease of use this site offers. I rate it highly.

Date of experience: October 16, 2022
New Hampshire
1 review
0 helpful votes
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Shady
November 15, 2022

I booked a room hoping I can join friends in a few weeks but saw nothing during the booking process to alert me to the nonrefundable policy. Really regretting my booking through this company. It will never happen again.

Date of experience: October 16, 2022
Australia
1 review
0 helpful votes
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Excellent Service
October 16, 2022

Everything was so easy. I encountered no problems.

Date of experience: October 15, 2022
New Zealand
1 review
0 helpful votes
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Bondi Hoilday
October 15, 2022

Easy to find on computer Wanted somewhere to stay close to airport

Date of experience: October 15, 2022
Canada
1 review
0 helpful votes
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What about Fido?
October 15, 2022

No place to indicate that we have a dog. We know there will be an additional fee. Would have liked to have payed for it when making the reservation.

Date of experience: October 15, 2022
Canada
1 review
0 helpful votes
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Description de l'hôtel
October 15, 2022

Dans ma réservation cela de spécifiait pas qu' il n'avait pas de télé dans la chambre. J'ai dû retourner à la réception et il m'on transférer d'unité avec télé. Tout en espérant que ce sera au même prix…. Reste à voir demain

Date of experience: October 15, 2022
New Zealand
2 reviews
0 helpful votes
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AU$ and not in NZ$
November 14, 2022

Totally disappointed. Not in NZ$ and was not given the opportunity to covert or change.

Date of experience: October 15, 2022
Canada
1 review
0 helpful votes
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Easy
October 15, 2022

Super easy to use and was in my price range. I found the website very easy to navigate

Date of experience: October 15, 2022
Connecticut
1 review
0 helpful votes
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Parking fee
November 14, 2022

Booking was smooth. Easy to navigate. Didn't see there was a parking fee until I got confirmation though.

Date of experience: October 15, 2022
Ohio
1 review
0 helpful votes
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Deceptive
November 14, 2022

I believed that I was booking through the hotel... no where was Expedia mentioned and the hotel name was the url BUT with dashes between words. Fooled me damn it and I am usually pretty good at catching those things. When I wanted to change the reservation the nightmare began; I finally gave iup after being on hold and transferred multiple times.

Date of experience: October 15, 2022
California
1 review
0 helpful votes
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Family time
October 15, 2022

No problem making my reservation. Super easy. Googled the hotel and chose HotelOne to reserve the nights and room I wanted with no fuss.

Date of experience: October 14, 2022
Australia
1 review
0 helpful votes
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Booked for 2023!
October 14, 2022

Good and quick booking. Asked for feedback but will give once stay completed

Date of experience: October 14, 2022
Kentucky
1 review
0 helpful votes
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Booking confirmation
November 13, 2022

Confirmation email went to my junk folder but I did receive it

Date of experience: October 14, 2022
California
2 reviews
0 helpful votes
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Quick and easy.
October 14, 2022

It was easy to make the reservation. I found the cancellation date information confusing. Is it really impossible to cancel with refund after a date in June?

Date of experience: October 14, 2022
Canada
2 reviews
0 helpful votes
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Surprise de devoir payer au complet
November 13, 2022

Je suis un peu déçue je dois avouer que je ne m'attendais pas du tout à devoir payer le montant complet de la chambre au moment de la réservation

Date of experience: October 14, 2022
Utah
1 review
0 helpful votes
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First uses
October 14, 2022

It was fine I didn't have any trouble. I will probably use this service again

Date of experience: October 14, 2022
Mexico
1 review
0 helpful votes
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Pretty easy
October 14, 2022

It was really user-friendly and follow up is ok. I will see algo reservation results once I arrive sfo

Date of experience: October 14, 2022
Canada
1 review
0 helpful votes
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Price discrepancy
October 14, 2022

I didn't realize I was booking with a separate company and not the hotel itself …. I booked with the advertised price in mind, I think it was $135 per night …. My confirmation says I am paying $199 per night! I am not happy about the price and to be honest I am looking to reserve at another hotel that is more affordable

Date of experience: October 14, 2022
Canada
1 review
0 helpful votes
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Works as expected
October 14, 2022

Easy to book the hotel and pay, received my confirmation right away. No issues for checking in.

Date of experience: October 14, 2022

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hotelsone.com
Laredo, TX, United States