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HotelsOne is a hotel booking website that allows users to search and book hotels worldwide.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
A very quick and easy experience with instant booking results allowing me to get on with my job.
Easy simple quick, I had no trouble booking accommodation
It was easy to book! Never been to a Hard Rock Casino
Received a confusing email with multiple options funneling mw into leaving this review on the premise that if I don't respond my booking which they've taken payment for will be cancelled.
Par téléphone je n'avais pas l'option de parler en français
Fine... as long as you don't send me any more emails that I have to spend time filling out and submitting.
Not bad, but I would have liked a bit more information about the room I was getting and I would have wanted the confirmation to have confirmed that the charge included breakfast - which the booking page had said was included in the price.
Also, I wanted to pay by American Express, but the booking page insisted on a three number security code, Amex has 4, so I had to use another card.
The booking experience was an easy process without any problems.
I requested early check in as the wedding starts at 2pm but there is no indication of how I will be notified if that is granted- and how early..
All good I stayed at this hotel previously good location for my business meeting
Only issue: I tried to book three rooms for my reservation and the site wouldn't allow me. I called customer service and they couldn't do either. They told me the rooms were not available even though a site reflected availability. I eventually figured it out and was able to do one at a time
Excellent, user-friendly, though I had to chase down this confirmation.
Booking. Easy access & steps to follow.
Central to Brisbane CBD and River precinct.
- Chambre spacieuse, mais très sombre
- mal insonorisée / extérieur
- literie bruyante (très désagréable) et "défoncée"
- situation éloignée de la vieille ville: seul avantage: le bus 747 en provenance de l'aéroport s'arrête juste devant.
- personnel aimable, sans plus, très intéressé pour "placer" locations et visites au prix fort...
- mauvais rapport qualité/prix, statut 4* surfait
- mauvais restaurant, Pt Déj idem.
- dernier point, on a dû faire le lit nous même car les femmes de ménage ne faisait rien ds la chambre!
Answer: Please call our customer support number shown on this page https://www.hotelsone.com/customer-service.html so that our support agents can help you with your request.
Answer: Have you called our customer support number shown on this page https://www.hotelsone.com/customer-service.html? The support agents should be able to cancel your reservation immediately.
Answer: Based on the information you provided we can you provide you with the following booking number: 9138320000381
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