Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HotelsOne is a hotel booking website that allows users to search and book hotels worldwide.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Web site was very easy to use
Pricing seams fair
Looking forward to our visit at this beautiful hotel
Bonne experience, rapide. Je ne sais pa si d'autre aite ne voyais pas la disponibiliter, mais j'ai reussi a avoir ce qur je voulais
You would not accept my security code 4 digits on my american express, you wanted it to be 3, AmEx has 4 digit security code. How can you not know this?
Other than the fact that you essentially tricked me into thinking it was a quality inn site...
You would not accept my security code 4 digits on my american express, you wanted it to be 3, AmEx has 4 digit security code. How can you not know this?
I was tricked again - thinking that I was on the hotels website - I like to book direct - and I wasn't clear that when I added my CC info that I was having to pay for it all. This has happened to me in the past I have to be more and more careful when I book hotels. However, I will be staying at this hotel and there is free cancellation if anything comes up - so lesson learned for me. Again.
I was not provide it with any of my itinerary number
Or able to get anyone on the phone
It was easy and fast to book a room, very good. The price was good as well, so it is a good option in Chicago.
Easy and clearly expressed booking process. Prompt reply.
24 hours after making the booking I am still awaiting confirmation of questions raised. I tried to ring but their 'phone seemed out of order and the 0800 number didn't seem to function either.
Easy to book online. No issues except having to complete this mandatory review to be able to book a room.
Just OK. Nothing special, pricing difficult to follow
It worked wonders, very fast and simple and was able to find the hotel I am interested in staying. Great!
Tiny toilet. I'm a big guy and my shoulders were touching both walls in the toilet and it was very hard to get into the toilet room and close the door. I was like a sardine in a can. I would suggest removing the toilet wall and making the toilet and bathroom one room. Everything else was great however, clean room, comfortable beds, comfortable couches, and the tv had modern features like netflix and plex.
Facilité de réservation. Rien d'autre à ajouter. Merci.
Answer: Please call our customer support number shown on this page https://www.hotelsone.com/customer-service.html so that our support agents can help you with your request.
Answer: Have you called our customer support number shown on this page https://www.hotelsone.com/customer-service.html? The support agents should be able to cancel your reservation immediately.
Answer: Based on the information you provided we can you provide you with the following booking number: 9138320000381
Save up to 75% on hotels in 15,000 destinations worldwide. Read hotel reviews and find the guaranteed best price on a choice of hotels to suit any budget.

