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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Die Abholung vom Flughafen war etwas schwierig. Evtl. Zukünftig im Voucher Angaben machen wo man warten soll. Ab der Abholung wurde ich super bedient. Alles lief hervorragend. Auch die Abrechnung war sehr fair und korrekt. Keine versteckte Kisten oder Nachzahlungen. Also *******
Hi Jamill,
Thank you for your five-star review.
It is excellent to hear that you had a great rental with us and we appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Affordable vehicles that are premium quality compared to other hire companies, friendly service also.
Hi Matt,
Thank you for your five-star review.
It is amazing to hear that you find our vehicles to be of a premium quality.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Neil,
Thank you for your five-star review.
We are thrilled that you had an easy rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Robin,
Thank you for your five-star review.
We are delighted that you recommend Green Motion and find us to be great value.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good service.
Nice staff friendly and helpful
Hi Przemyslaw S,
Thank you for your five-star review.
We are thrilled that you received perfect service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great service from these people they went out their way for me. We also lost our purse and they brought it to the airport because we had gone through security and could not come out again 10/10 service
Hi Sharon,
Thank you for your five-star review.
We are delighted that you give our Green Motion team 10/10 for their service.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Lovely car. Service was good. Had to wait a little at the airport to receive the car. Was not aware of the block of the high insurance amount on my credit card.
Hi Rudi,
Thank you for your four-star review.
It is great to hear that you received good service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Gail,
Thank you for your five-star review.
We are delighted that you found your rental with Green Motion to be 100% and received excellent service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
All was good except for email went into spam so I missed some details but i worked out
R
Hi Richard,
Thank you for your four-star review.
We are delighted that you chose Green Motion for your rental needs. Thank you for your feedback, we will pass it on to our development team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
From the online booking to the receiving and then the returning of the vehicle was done efficiently.
Hi Darryl,
Thank you for your five-star review.
It is fantastic to hear that you found our Green Motion processes simple to use.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Natasha,
Thank you for your five-star review.
We are thrilled that you had a good experience renting from Green Motion and that you wish to rent from us again.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Was great considering you don't have an office at the airport.
Hope you guys are considering opening one at the airport, otherwise awesome
Hi Alvin,
Thank you for your five-star review.
We are thrilled that you found your rental with Green Motion to be awesome. Thank you for your feedback, we will pass it on to our development team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Really easy to book and quickest pick up and drop off I've ever had. Great staff. Would highly recommend!
Hi Steph,
Thank you for your five-star review.
We are delighted that you highly recommend Green Motion and had the easiest car hire ever with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Robert,
Thank you for your five-star review.
We really pleased that you enjoyed your rental with Green Motion and appreciated the vehicle that you rented from us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We were picked up at the airport and taken on a couple of minutes drive to the office to collect our car. Friendly team and great service. Returning the car was just as straight forward. The only frustrating part was having to provide all your details again having already done so when booking the car online. Other than that will definetly use again
Hi Carlo,
Thank you for your five-star review.
We are delighted that you received great service from our Green Motion team. Thank you for your feedback, we will pass it on to our development team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Hans,
Thank you for your five-star review.
It is fantastic news that you had a great experience renting with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Nous avions réservé une petite kia et on nous a finalement proposé un kia sportage à prix réduit, très satisfaits de cette expérience, le personnel de greenmotion est vraiment très agréable. Merci à eux.
Hi Christophe,
Thank you for your five-star review.
We are delighted that you received very good service from our Green Motion team and that you were very satisfied with your experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Amazing service. Loved it and easy will be back. Amazing service. Loved it and easy will be back.
Hi Razwaan,
Thank you for your five-star review.
It is great to hear that you enjoyed amazing service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good communication and reliable vehicles in their company
Hi Nikolaos,
Thank you for your five-star review.
We are thrilled that you find our services to be reliable.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Claude,
Thank you for your five-star review.
It is great to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.