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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Booked the car through Ryanair as they offered a discount up to 20%, but did not see a specification, so did we get a discount?
We got another car, as we wanted an automatic, and we chose full insurance and free kilometers. This was fine.
The total price was 705 £ for six days in a Peugeot 8003 GT.
Got a minor scratch on one rim - and a minor dent on the side of the car. However, we did not register what caused this dent.
Fine service when we got back with the car. No extra charge for the damage.
Hi Torben,
Thank you for your four-star review.
We are delighted to hear that you you found our Green Motion team to be service minded.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
When I picked up the car the young man gave me a price I was very happy with. The staff who checked me out on my return also were helpful and friendly. So, I would recommend Green Motion car rental.
Hi Stephen,
Thank you for your five-star review.
We are thrilled that you were treated very well by our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Had a brilliant hassle free experience at green motion, friendly staff and very helpful. Prices are also very good and the cars are all too class. And also Bob was very polite and helpful on the return journey to Liverpool airport
Hi Malcolm,
Thank you for your five-star review.
It is great to hear that you had a brilliant hassle-free experience renting with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I hope next time long time will rent a car. Thank you
Hi Mücahit Ç,
Thank you for your four-star review.
We are delighted that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Jacek k.
Thank you for your five-star review.
It is great that you received quick service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Nice experience and very professional services for our car rental in Helsinki airport
Hi Mathieu,
Thank you for your five-star review.
We are thrilled that you received professional service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi,
Thank you for your four-star review.
It is fantastic that you had a good rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
5 star service car was not new but it was ok it drive perfect
Hi Constantinos,
Thank you for your five-star review.
We are really pleased that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good professional service, collection and return straight forward and vehicle clean and in good condition. Will use again for future car hire
Hi Richard,
Thank you for your five-star review.
It is fantastic that you had a good experience renting with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
It was an easy and understandable service.
I am sure next time I will be back.
Thank you :)
Hi Renate,
Thank you for your five-star review.
We are delighted that you had a reliable and easy service from Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The Employees were very helpful, this being our first time with a hybrid car, they showed us how everything worked. When we turned the car in they were very courteous, and efficient.
Hi Catherine,
Thank you for your five-star review.
We are delighted that you found our Green Motion team to be very helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Always a great service haven't let me down yet, I don't use any other car hire companies
Hi Colin,
Thank you for your five-star review.
It is fantastic news that you found Green Motion to be the best about.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Highly recommended company. Used them numerous times now. Efficient, great communication, nice friendly staff. Cars are all brand new and the cheapest I could find in North East.
Hi Mr B,
Thank you for your five-star review.
We are thrilled that you enjoyed excellent service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I forgot my license at home. Andrew asked his boss to allow me to continue with the rental and got it approved so I could continue with my trip. A great thanks to Andrew.
Hi Andrew,
Thank you for your five-star review.
We are really pleased that our Green Motion team were able to help you.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Everything was well organized, but I would say that a Toyota Corolla is smaller than a Golf Variant.
Hi Wolfram,
Thank you for your four-star review.
We are delighted that you had a good rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Excellent service, but I suggest that a small permanent office be installed for pick up and drop off procedures
Hi,
Thank you for your five-star review.
It is fantastic to hear that you received excellent service from our Green Motion team. Thank you for your feedback we will pass it on to our development team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
My experience with GreenMotion is overall positive. Friendly staff, short times for pick up and drop off, clean car and good prices. The car was a bit old (around 70K kms), but it worked fine without any problem.
Hi Panagiotis,
Thank you for your five-star review.
We are very happy to hear that you had a positive experience renting with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Stress free process. Good vehicle. Friendly staff. Thank you will use company again.
Hi Sarah,
Thank you for your five-star review.
We are extremely pleased that you had a stress-free rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Friendly staff, inexpensive, newer cars, no problems at return (but take fotos from around the car at the beginning - as at other rental agencies)
Hi Norbert,
Thank you for your five-star review.
It is great to hear that you found our Green Motion team to be friendly and our cars to be inexpensive.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tatiana,
Thank you for your five-star review.
It is fantastic to hear that you had an excellent rental with Green Motion and that you found our team to be friendly and helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.