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Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.


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GreenMotion Reviews Summary

Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

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8,201 reviews

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Italy
1 review
0 helpful votes
Follow Mariatheresa Z.
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Very satisfied
August 28, 2023

Great service.
Staff available and attentive to customer needs.
Clear and detailed the various options proposed with well-exposed costs.
The guys at the reception are very kind, very reliable and extremely available.
Omar very good!

Date of experience: August 28, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Mariatheresa,

Thank you for your five-star review.

We are delighted that you were very satisfied with your Green Motion car rental and that you found our team to be attentive.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Italy
1 review
0 helpful votes
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Valutazione
August 23, 2023

Nulla da dire macchina consegnata in orario pulita e personale cortese

Date of experience: August 23, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Luca,

Thank you for your five-star review.

We are extremely pleased that you found our Green Motion team to be courteous.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Australia
1 review
0 helpful votes
Follow Suzanne Z.
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Car hire
August 21, 2023

Great company, they upgraded me to a newer car. Very easy to deal with. Friendly service! Thanks :)

Date of experience: August 21, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Suzanne,

Thank you for your five-star review.

It is fantastic to hear that you found Green Motion to be a great company and that you received friendly service from our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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Very good service, fair price, nice staff. No problems with the return. I can definitely recommend it

Date of experience: August 21, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Ersan,

Thank you for your five-star review.

We are thrilled that you received very good service from our Green Motion team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Finland
1 review
0 helpful votes
Follow Jyri F.
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Recommend
August 21, 2023

Clean car and service was clear and fast. Recommendable!

Date of experience: August 21, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Jyri,

Thank you for your five-star review.

We are delighted that you recommend Green Motion and that you received clear and fast service from our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Spain
1 review
0 helpful votes
Follow Daniel E.
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Very good
August 21, 2023

Very good experience, namely Monika was very kind when picking up the car.

Date of experience: August 21, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Daniel,

Thank you for your five-star review.

We are thrilled that you had a very good experience renting with Green Motion.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

NL
1 review
0 helpful votes
Follow Bruno C.
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Great service! Happy staff
August 21, 2023

Great car, brand new conditions. Really friendly staff, quick service! Pura vida

Date of experience: August 21, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Bruno,

Thank you for your five-star review.

We are delighted to hear that you received great service from our happy Green Motion team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

NL
1 review
0 helpful votes
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Good car/service
August 21, 2023

Pleased……………………………………………………………………………………………………………………………………………………………………………………………………………….

Date of experience: August 20, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Leonardus,

Thank you for your five-star review.

We are very happy to hear that you received good service from our Green Motion team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Australia
1 review
0 helpful votes
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Kia
August 21, 2023

All up very happy just a few minor things, one we booked a differant car to what was provided i know your get out, is the line or similar, but still not what we booked, 2nd there was no info with the car in regards to use, so items like the SOS button? What that for?

Date of experience: August 20, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Kia,

Thank you for your four-star review.

We are delighted that you were very happy with you r rental with Green Motion. Thank you for your feedback, we will pass it on to our development team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
Follow Heinz-Jürgen Y.
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Perfekt
August 21, 2023

Abholung und Rückgabe erfolgte ohne lange Wartezeit und Beanstandungen.

Date of experience: August 20, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Heinz-Jürgen S,

Thank you for your five-star review.

We are extremely happy that you chose Green Motion for your rental needs.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Ireland
1 review
0 helpful votes
Follow June N.
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Great company
August 20, 2023

Very positive: helpful staff and company, mostly, practices what it preaches about green credentials

Date of experience: August 20, 2023
Natalie F. GreenMotion Rep
over a year old

Hi June,

Thank you for your five-star review.

We are delighted that you find Green Motion to be a great company.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Australia
1 review
0 helpful votes
Follow Neil S.
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Better than expected
August 20, 2023

Car wasn't quite ready when we got there, but the car was better than we were expecting and was well worth waiting for.

Date of experience: August 20, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Neil,

Thank you for your five-star review.

We are thrilled that you chose Green Motion for your rental needs.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Spain
1 review
0 helpful votes
Follow Clifford Z.
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Purchase date was end of May.
August 20, 2023

Very good service. Expect to book again same time next year.

Date of experience: August 20, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Clifford,

Thank you for your five-star review.

We are delighted that you wish to book with Green Motion again and that you enjoyed very good service from our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

AE
1 review
0 helpful votes
Follow Scott Z.
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Great staff, great car
August 20, 2023

Super easy, super friendly. Perfect service and would definitely choose again.

Date of experience: August 20, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Scott,

Thank you for your five-star review.

We are thrilled that you wish to book with Green Motion again and that you enjoyed super easy and friendly service from our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Italy
1 review
0 helpful votes
Follow Antonino O.
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Very good
August 20, 2023

My experience with greenmotion has been very positive I had a problem with the car I was promptly supported by the very friendly staff

Date of experience: August 20, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Antonino,

Thank you for your five-star review.

We are delighted that you had a very good and positive experience renting with Green Motion.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
Follow Daniela J.
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Super friendly staff
August 20, 2023

Friendly staff, fast transaction, very good experience!

Date of experience: August 20, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Daniela,

Thank you for your five-star review.

We are delighted that you found our Green Motion team to be super friendly.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

California
1 review
0 helpful votes
Follow Dee T.
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Toronto
August 20, 2023

Excellent experience. Staff was friendly and efficient.

Date of experience: August 20, 2023
Natalie F. GreenMotion Rep
over a year old

Hoi Dee,

Thank you for your five-star review.

It is fantastic to hear that you had an excellent experience renting with Green Motion and that you found our team to be friendly and efficient.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Italy
1 review
0 helpful votes
Follow Mauro N.
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Auto in ottimo stato, noleggio senza alcun tipo di problema. Parecchio precisi nel controllare la presenza di eventuali graffi o danni al mezzo alla riconsegna. Pure troppo a mio parere ma tutto ok nel complesso.

Date of experience: August 20, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Mauro,

Thank you for your five-star review.

We are thrilled that you chose Green Motion for your rental needs.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

RU
1 review
0 helpful votes
Follow Tatiana B.
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Excellent
August 20, 2023

The staff is very friendly and helpful, everything goes smoothly

Date of experience: August 20, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Tatiana,

Thank you for your five-star review.

It is fantastic to hear that you had an excellent rental with Green Motion and that you found our team to be friendly and helpful.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Denmark
1 review
0 helpful votes
Follow Torben T.
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Service minded staff
August 20, 2023

Booked the car through Ryanair as they offered a discount up to 20%, but did not see a specification, so did we get a discount?
We got another car, as we wanted an automatic, and we chose full insurance and free kilometers. This was fine.
The total price was 705 £ for six days in a Peugeot 8003 GT.
Got a minor scratch on one rim - and a minor dent on the side of the car. However, we did not register what caused this dent.
Fine service when we got back with the car. No extra charge for the damage.

Date of experience: August 20, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Torben,

Thank you for your four-star review.

We are delighted to hear that you you found our Green Motion team to be service minded.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.