Flagship One IncReviews 6,297

Received new ECU and installed it in my car, after which I went to start it and while the car had power nothing happened when I tried to turn it over. Contacted Flag ship one was was sent an email how to resolve the issue. Apparently the immobilizer had to be reset to the key chip. This cost me an additional 60 dollars for the cable to plug in and software license to perform the reset. While it started once I performed the steps I wish I would have known prior to ordering so I did not have to wait to be sent the cable.

I called Flagship One and ordered a rebuilt PCM for my truck. They said they would ship in 3-5 business days but they didn't even start the rebuild process till about 7 days after placing the order. The entire process took about 3 weeks.

However, the item works like a charm and my truck is up and running nicely.

One last critique is that the connector pins on my unit were very dirty and appeared to have been sand blasted or something for they had a grit on them. I had to clean them very thoroughly before installing in my truck. For the price they charge I was kind of hoping the unit would arrive cleaner.

Took almost a month and every time I called they would say they were working on it but never started it. You guys called me like a week later and asked for all the numbers off the old one to program the new one so it just proved you never started on it but was yet always told they were working on it. They don't say anything on the website till you buy it that there is a back log on them. I don't mind waiting at all but wish they would've been more up front. Being down a vehicle really sucks especially where I live we have no way to get anywhere or rentals or anything.No complaints with actual product at all. Shipping was super quick it was over nighted which I didn't pay for which was super nice of them to do I am assuming because of the extra wait and stuff.

My 2003 Toyota Matrix was giving me a P1300 cylinder 1 igniter circuit malfunction code. It would run okay on start up and then start misfiring after it warmed up some. I tried a different ignition coil on cylinder 1, still had the code. I decided the issue must be in the engine control module. I called Flagship One and asked about a replacement ecm. They had one, just needed the vin number for the car so they code properly program the ecm. It was even on sale at the time so that saved me $80, what a bonus! Received the replacement ecm in a reasonable amount of time. Would have received it sooner, but it shipped through USPS and Oct. 13 was a holiday and post office was closed. I picked it up on Oct 14. I went home, swapped it out and it worked perfectly. It has been in the car for just over 30 days and no issues. The car is 22 years old and it's great that I can still get electronic parts for it. It's a great little car and I can still work on it when needed, which isn't too often.

After working as an auto body tech for 45 years I dealt with a lot of idiots when it comes to getting a good quality of a right part! You delivered both and I got my personal car up and running thanks to you. Not one chain store here has a clue. I will be the first to admit when there wrong.
I will also let them know the substandard price of $#*! part they try to pawn off on you to make sales
Quota will be extremely uncomfortable where I'm gonna put it. When it comes to repairing cars
What there computer says I need doesn't work for me. What you offered and delivered did. Thanks

The shop repaired the engine harness which had a short. That damage caused a failure of the original ECU. They wanted a ton of money to replace the ecu with a new one from the dealership. I found flagship One online and gave them the vehicle information. They called and helped me pick the right ECU. A few days later it arrived and I plugged it in. It worked right away and only needed a few minutes to "learn". I saved a bunch of money and have no check engine light and passed emissions. I recommend Flagship One.