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Flagship One Inc

4.2

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From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!


fs1inc.com
Lynbrook, NY, United States
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Flagship One Inc Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

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20,504 reviews

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Florida
1 review
0 helpful votes
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Great product
February 10, 2024

The product worked great but the he delivery service part was not good it took forever for me to receive my part

Date of experience: February 10, 2024
Oklahoma
1 review
0 helpful votes
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Good parts
February 10, 2024

Ordered a new cpu.worked great. Came in on time. Will refer. Still have the old one.

Date of experience: February 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Hello Lou, we're pleased to hear that our product met your expectations! Thank you for choosing Flagship One.

Oklahoma
2 reviews
0 helpful votes
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Great company
February 10, 2024

Very satisfied, fast, and good quality. Always notify the customer about when they going to deliver. Good customer care.

Date of experience: February 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Hi Jose, you're welcome! We're glad to have been able to assist you.

Texas
1 review
0 helpful votes
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Great service!
February 10, 2024

Great service, ECU worked as expected. Clean part, no issues.

Date of experience: February 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Hello Ed, we're pleased to hear that our product met your expectations! Thank you for choosing Flagship One.

Texas
1 review
0 helpful votes
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Right part easy order
February 10, 2024

Purchased a computer for my 05 pt cruiser and gave the serial number and it arrived quickly and has been running great since installation definitely recommend

Date of experience: February 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Thank you for your trust and for recognizing our efforts with a 5-star rating Brian!

California
1 review
0 helpful votes
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Ecm
February 10, 2024

Worked perfectly fixed the Problem we had and my customer was happy

Date of experience: February 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Your satisfaction and trust are our top priorities – thank you for the glowing review Donald!

Louisiana
1 review
0 helpful votes
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Everything works perfectly
February 10, 2024

Shipping took longer than expected but my product was perfect

Date of experience: February 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Your time in leaving us a positive review is greatly appreciated – thank you Latrease!

Florida
1 review
0 helpful votes
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Power Control Module
February 10, 2024

PCM was received in timely matter. It worked great!

Date of experience: February 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Thank you for recognizing our efforts with a 5-star rating! We're thrilled that our service met your expectations. Please don't hesitate to reach out if you need anything else Harell.

Wyoming
1 review
0 helpful votes
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Excellent good service,
February 17, 2024

I need computer for my Nissan Murano and they send my a new computer now my car work good
Thank so much

Date of experience: February 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Thank you for your order! If you have any questions or need assistance, feel free to contact us at [email protected]. We're here to help.

California
2 reviews
0 helpful votes
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Good experience
February 10, 2024

Product arrived in time and worked as was expected

Date of experience: February 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Thank you so much Adam for the positive feedback and 5 star rating! Let us know if you have any questions.

South Carolina
1 review
1 helpful vote
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Great place for ECUs/PCMs
February 10, 2024

Needed a 2000 Grand Cherokee 4.0l PCM. Found this website online and was impressed by the reviews and amount of parts they showed. Found my specific part number on the site, ordered it, and was updated every step of the process. Plug and play as promised, no issues after installing. Would recommend to anyone looking for plug and play control modules of almost any kind.

Date of experience: February 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Hello James, we're glad you found our customer service helpful! Thank you for choosing Flagship One.

New York
1 review
0 helpful votes
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The part worked!
February 10, 2024

Took a little while to get to me but it everything went great

Date of experience: February 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Your time in leaving us a positive review is greatly appreciated – thank you Zachary!

Arkansas
1 review
0 helpful votes
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Excellent service
February 10, 2024

The computer is ready to plug in play and not issue with it thank you

Date of experience: February 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Hello Elicio, we're delighted to hear that your experience was smooth and satisfactory! Thank you for your recommendation and for choosing Flagship One.

Florida
1 review
0 helpful votes
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Vw gti module
February 10, 2024

You guys did great job clone my module! I will use you again if I need some work

Date of experience: February 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Hello Ronald, we're thrilled to hear that you're satisfied with our service! Thank you for choosing us, and we look forward to assisting you again in the future.

Tennessee
1 review
0 helpful votes
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Satisfied
February 10, 2024

Fixed my problem of starting the vehicle but didn't fix my Tcm problem

Date of experience: February 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Hello Mary, we're glad we could resolve one issue for you. If you need further assistance with your TCM problem, please don't hesitate to contact us. Thank you for your feedback.

Puerto Rico
1 review
0 helpful votes
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It takes to much to receive and when was receive the computer was not complete the programing, missing a/c, windows, rear camera, stop sensors.

Date of experience: February 10, 2024
Illinois
1 review
0 helpful votes
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Great Product!
February 10, 2024

Jeep Grand Cherokee is running Great! Engine runs smoothly.

Date of experience: February 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Hi Michael, we're delighted to hear that your Jeep is running smoothly with our product! Thank you for choosing us and for your positive feedback.

Arkansas
1 review
0 helpful votes
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Slow shipping
February 17, 2024

The product showed up but took almost 2 weeks to receive bc they were "busy in the warehouse."

Date of experience: February 10, 2024
Illinois
1 review
0 helpful votes
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TIPM
February 10, 2024

Very good job on replacing my old one works like new again.Will be sure to recommend again.

Date of experience: February 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Hello Willie, we're glad to hear that your replacement part is working well! Thank you for recommending us and for choosing Flagship One.

Kentucky
2 reviews
0 helpful votes
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Good units
February 10, 2024

Only complaint took a week longer to receive than told. Unit works as it should.

Date of experience: February 10, 2024