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Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
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The product worked great but the he delivery service part was not good it took forever for me to receive my part
Ordered a new cpu.worked great. Came in on time. Will refer. Still have the old one.
Very satisfied, fast, and good quality. Always notify the customer about when they going to deliver. Good customer care.
Hi Jose, you're welcome! We're glad to have been able to assist you.
Hello Ed, we're pleased to hear that our product met your expectations! Thank you for choosing Flagship One.
Purchased a computer for my 05 pt cruiser and gave the serial number and it arrived quickly and has been running great since installation definitely recommend
Thank you for your trust and for recognizing our efforts with a 5-star rating Brian!
Worked perfectly fixed the Problem we had and my customer was happy
Your satisfaction and trust are our top priorities – thank you for the glowing review Donald!
Shipping took longer than expected but my product was perfect
Your time in leaving us a positive review is greatly appreciated – thank you Latrease!
PCM was received in timely matter. It worked great!
Thank you for recognizing our efforts with a 5-star rating! We're thrilled that our service met your expectations. Please don't hesitate to reach out if you need anything else Harell.
I need computer for my Nissan Murano and they send my a new computer now my car work good
Thank so much
Thank you for your order! If you have any questions or need assistance, feel free to contact us at [email protected]. We're here to help.
Thank you so much Adam for the positive feedback and 5 star rating! Let us know if you have any questions.
Needed a 2000 Grand Cherokee 4.0l PCM. Found this website online and was impressed by the reviews and amount of parts they showed. Found my specific part number on the site, ordered it, and was updated every step of the process. Plug and play as promised, no issues after installing. Would recommend to anyone looking for plug and play control modules of almost any kind.
Hello James, we're glad you found our customer service helpful! Thank you for choosing Flagship One.
Took a little while to get to me but it everything went great
Your time in leaving us a positive review is greatly appreciated – thank you Zachary!
The computer is ready to plug in play and not issue with it thank you
Hello Elicio, we're delighted to hear that your experience was smooth and satisfactory! Thank you for your recommendation and for choosing Flagship One.
You guys did great job clone my module! I will use you again if I need some work
Hello Ronald, we're thrilled to hear that you're satisfied with our service! Thank you for choosing us, and we look forward to assisting you again in the future.
Hello Mary, we're glad we could resolve one issue for you. If you need further assistance with your TCM problem, please don't hesitate to contact us. Thank you for your feedback.
It takes to much to receive and when was receive the computer was not complete the programing, missing a/c, windows, rear camera, stop sensors.
Jeep Grand Cherokee is running Great! Engine runs smoothly.
Hi Michael, we're delighted to hear that your Jeep is running smoothly with our product! Thank you for choosing us and for your positive feedback.
The product showed up but took almost 2 weeks to receive bc they were "busy in the warehouse."
Very good job on replacing my old one works like new again.Will be sure to recommend again.
Hello Willie, we're glad to hear that your replacement part is working well! Thank you for recommending us and for choosing Flagship One.
Only complaint took a week longer to receive than told. Unit works as it should.
Answer: Scam company. They will take your money. You will be lucky to receive anything
Answer: They are the masters of "terminal hold" until you get frustrated and give up. I can't imagine how low you need to be to work for these scammers!
Answer: Their 2-7 shipping days is a total LIE. Their customer service are paid professional liars well. Will tell you anything to appease you true or not. I cancelled my order after 14 days and they couldn't tell me WHEN. Shop elsewhere, this company has huge problems.
Answer: Stay away! They charged my card and never sent my part!


Hello Lou, we're pleased to hear that our product met your expectations! Thank you for choosing Flagship One.