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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The parfum doesn't last long at all and the Smell is off. This tester smells Nothing like the fragrance I smelled in department store. Supposed to be the same Burberry (My Burberry). It is NOT.
I was having a hard time finding the cologne my husband wanted. I wanted to surprise him with it! Fragrance X was the only place I found it! I also received it in time for it to still be a surprise!
Hi Marissa!
Thank you so much for sharing this beautiful experience with us!
We are truly honored that you found the special cologne you were searching for at FragranceX.com and that it arrived in time to keep the surprise intact. Moments like these are exactly why we love what we do. 🌸
We look forward to serving you again soon!
I have purchased perfumes many times over the years. I have always received accurate, timely deliveries. The product was never damaged and no fakes, legit perfumes were delivered. Very good discounted prices. I like their loyalty points program. I would highly recommend.
Hi Kathy!
Have purchased many times truly says it all, and we are so grateful for your continued trust! 🌸
It is wonderful to hear that your orders have always arrived accurate, on time, and in perfect condition. At FragranceX.com, we are committed to offering only authentic fragrances at great discounted prices, so your words mean a great deal to us.
We are also glad you are enjoying the loyalty points program. Thank you for your recommendation and for being such a valued customer. We look forward to serving you again soon!
I ordered two perfumes and I received them within a week of the ordered date and I tracked my shipping too. The prices for the Coach perfume were within my price range. I will order again from this site.
Hi Nicole!
We are so happy to hear ordering was easy and that your perfumes arrived quickly with smooth tracking along the way! 🌸
It is wonderful to know the Coach fragrance was within your price range and that everything met your expectations. Thank you for choosing FragranceX.com.
We truly appreciate your support and look forward to your next order!
It was good but the perfume I wanted was sold out
Original products. I refuse to pay big retail the big prices any more way cheaper above and beyond plus no wait ships immediately with in 3 days most of the time it arrives...
Hi Amie!
We are so happy to hear you continue to have a great experience and appreciate receiving original products at prices that make sense! 🌸
It is wonderful to know your orders ship quickly and arrive within just a few days. Providing authentic fragrances with fast delivery is exactly what we strive for. Thank you for choosing FragranceX.com.
We truly appreciate your loyalty and look forward to your next order!
I don't think they have the same smell as those bought in stores like Belk. Smell gone after sprayed on body. No lasting smell.
Hola Linda F.!
Thank you for sharing your feedback about FragranceX.com 🌸
We’re sorry to hear that the fragrance didn’t last as long as you expected. Please don’t hesitate to contact our customer service team for assistance—they’d be happy to help find a solution or recommend a fragrance that better meets your expectations.
We appreciate you taking the time to let us know!
Needed a new bottle of Polo Red fragrance and saw your advertisement on Instagram.Looked at it and found just what I wanted at a great price.
Hi Donna C.!
We’re so glad you found the Polo Red fragrance you were looking for at FragranceX.com ✨
It’s wonderful to know our Instagram ad helped you discover the perfect bottle at a great price.
Thank you for sharing your experience with us!
I noticed the perfume I always wear smells a little bit different this time. I also asked you by email, before you shipped the perfume, to please send me some samples of the Clive Christian women's fragrance so I can decide if I want to buy another of his collection, but there were no samples in the package of my perfume.
Hola Gloria P.!
Thank you for sharing your feedback about FragranceX.com 🌸
We’re sorry to hear that your perfume smelled different this time and that the requested samples of Clive Christian were not included. Please contact our customer service team so we can assist you and make sure your concerns are addressed.
We appreciate you taking the time to let us know!
I ordered the Ysl y le parfum 2021 version and was sent the new version very disappointed cause they showed the all black bottle not the house on
Hi Franklin!
We are very sorry to hear about the disappointment regarding the version you received. We completely understand how frustrating it can be when the bottle design differs from what was shown.
Please note that product images on FragranceX.com are for illustration purposes only. Packaging and bottle designs can vary due to manufacturer updates, and we cannot guarantee a specific packaging version. What we do guarantee is the authenticity and quality of the fragrance itself. ⭐
We truly appreciate you bringing this to our attention and apologize for any confusion this may have caused. If you need further assistance, our team is always here to help.
Wondering why when I check out can't use coupons for discounts that fragrance.net itself sent me. Also I have things saved in my bag that I want to purchase in the future, sometime I just may want to get on or two items and to do so I have to empty my whole bag out. This makes me not want to search again for those items and I'm close to closing my account cause of these issues
Hi Franchesco!
Thank you for taking the time to share your concerns. We are truly sorry for any frustration you experienced during checkout and while managing your shopping bag.
We would like to clarify that we are FragranceX.com, and we are only able to honor and apply promotional codes that are issued directly by FragranceX.com. Coupons from other retailers, would not be valid on our website. ⭐
Regarding your saved items, you should be able to remove individual products from your bag without clearing everything. If you are experiencing issues with that feature, we would genuinely like the opportunity to look into it and assist further.
We truly value your business and would hate to see you leave. Please know our team is here to help and would be happy to review any concerns to improve your experience.
Every few months I order the Bod Man Black 🖤 for my man! We both love.fragrance! He has to put it on before he comes into the bedroom because he smokes and I can't stand the smell! So he goes through alot. So I also appreciate the low price! Orders always come quickly! Thank you!
Hi Nancy!
Thank you so much for sharing your wonderful experience! 🌸 We are thrilled to hear that both you and your husband love the fragrance and that it helps make every moment more enjoyable.
We are also glad that our low prices and fast delivery make it easy for you to keep your favorites stocked. Your feedback truly means a lot to everyone here at FragranceX.com.
We sincerely appreciate your support and look forward to serving you again soon!
My boyfriend and I both like Bod men black and it's always in stock and easy to order! We like the free shipping too! Thanks!
Thank you for having the original dolce and Gabbana perfume pour femme I'm in love! Also the Laura Biagiotto Roma perfume! You can't find these anywhere
Hi Christine C.!
We are so happy to hear you found the original Dolce and Gabbana Pour Femme and Laura Biagiotti Roma with us and that you are in love! ✨
It means so much to know FragranceX.com could help you find those hard to locate favorites. We work hard to carry classics and special finds that are not always easy to discover elsewhere.
Thank you for your thoughtful feedback. We truly appreciate your support and look forward to serving you again soon!
Was easy to find what I was looking for (and some I wasn't looking for to try). Prices were great and shipping was fast. Would highly recommend this site.
Hi Kevin!
Thank you so much for your amazing feedback! ⭐
We are thrilled to hear that you had a great experience and that it was easy to find what you were looking for, along with a few new discoveries to try. It is wonderful to know you were happy with our prices and fast shipping as well.
Your recommendation truly means a lot to us. We appreciate you choosing FragranceX.com and look forward to serving you again soon!
Fragrance X has always been my fragrance shopping place. They carry scents that I have loved for many years that often times are hard to find anywhere else.
Hi April S.!
Thank you so much for your wonderful review!
We are thrilled to hear that you enjoy fast shipping and great prices. It means a lot to know that FragranceX.com has been your go to place for fragrances you love, especially those hard to find elsewhere ⭐
We truly appreciate your continued support and look forward to serving you again very soon!
I've ordered from FragranceX multiple times. I've never once had an issue. They're fast, their prices are VERY competitive and often the cheapest, and they're my favorite fragrance store.
Hi Timothy T.!
Thank you so much for your fantastic review!
We are thrilled to hear that you have never had an issue and that you enjoy fast service and very competitive prices. Knowing that FragranceX.com is your favorite fragrance store truly means the world to us ⭐
We sincerely appreciate your loyalty and look forward to serving you again very soon!
Bought several sample size and travel size for my son who is trying to find his signature scent. Arrived in great condition. Appreciated the detailed descriptions which helped me make selections.
Hi Michelle V.!
Thank you so much for your wonderful review!
We are so happy to hear that your samples and travel sizes arrived in great condition and that the detailed descriptions helped you make your selections. Helping your son find his signature scent is such a special experience, and we are glad FragranceX.com could be part of it ⭐
We truly appreciate your support and look forward to serving you again very soon!
Me gusta porque tienen pagos a mi presupuesto gracias
Hola Rabelo L.!
¡Muchas gracias por tu maravillosa reseña!
Nos alegra mucho saber que te encanta Gardenia y que nuestras opciones de pago se ajustan a tu presupuesto. Hacer que la compra de fragancias sea fácil y accesible siempre es nuestro objetivo en FragranceX.com ⭐
Agradecemos sinceramente tu apoyo y esperamos poder atenderte nuevamente muy pronto!
Me gusta mucho pagos que se a cómoda A mi presupuesto gracias
I received a cheap copy of this perfume. It smells so bad, that I decided to throw it out rather than giving it to someone else. Will never buy from you again. I don't recommend this site for purchasing fragrances.
Hi Bienvenido H.!
We are very sorry to hear about your experience.
We were concerned to see your review, as we never received any communication from you regarding issues with your order. Please know that FragranceX.com only sells 100 percent authentic products sourced from reputable suppliers. We take reports like this very seriously and want to make things right.
Our team will be reaching out to you directly via email to assist with a resolution.
We truly appreciate your patience and look forward to helping you promptly ⭐
My Drakar cologne/aftershave literally draws the ladies to ya. Thy ask "what is that aftershave you're wearing" At horse shows, at parties, and even at picnics in multitude.
Hi Jack Q.!
Thank you so much for your fantastic review!
We are thrilled to hear that your Drakar cologne/aftershave is getting such amazing compliments. There’s nothing better than a fragrance that truly draws attention and makes you feel confident ⭐
We truly appreciate your support and look forward to serving you again very soon!
I used to look for this cologne when I was out shopping but haven't seen it for many years. Of course FrangranceX had it and now I have it! Thanks!
Hi Craig P.!
Thank you so much for your wonderful review!
We are thrilled to hear that you were able to find your old favorite cologne with FragranceX.com. There is nothing better than rediscovering a scent you’ve been missing for years ⭐
We truly appreciate your support and look forward to serving you again very soon!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tenell P.!
Thank you for sharing your feedback.
We are truly sorry to hear the fragrance did not meet your expectations and that the scent and longevity were not what you anticipated.
Please know that FragranceX.com only carries 100 percent authentic fragrances, including testers, which are the same formulation as retail versions but may sometimes vary slightly due to batch differences 💫
We would love the opportunity to assist you further, so please reach out to our customer service team so we can review your order and help make this right.
We look forward to assisting you!