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FragranceXReviews 7,595

4.6

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From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
How would you rate FragranceX?
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FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
634
value
2,547
shipping
2,555
quality
7,034
This company responds to reviews on average within 5 days

Instant Feedback

111,151 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Great Experience
February 27, 2026

Was easy to find what I was looking for (and some I wasn't looking for to try). Prices were great and shipping was fast. Would highly recommend this site.

Date of experience: February 17, 2026
Fragrance T. FragranceX Rep
14 hours ago

Hi Kevin!

Thank you so much for your amazing feedback! ⭐

We are thrilled to hear that you had a great experience and that it was easy to find what you were looking for, along with a few new discoveries to try. It is wonderful to know you were happy with our prices and fast shipping as well.

Your recommendation truly means a lot to us. We appreciate you choosing FragranceX.com and look forward to serving you again soon!

North Carolina
1 review
0 helpful votes
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Fast shipping and Great prices!
February 27, 2026
Updated review

Fragrance X has always been my fragrance shopping place. They carry scents that I have loved for many years that often times are hard to find anywhere else.

Date of experience: February 17, 2026
Fragrance T. FragranceX Rep
24 hours ago

Hi April S.!

Thank you so much for your wonderful review!

We are thrilled to hear that you enjoy fast shipping and great prices. It means a lot to know that FragranceX.com has been your go to place for fragrances you love, especially those hard to find elsewhere ⭐

We truly appreciate your continued support and look forward to serving you again very soon!


Love it!
February 18, 2026
Previous review

Love it! Great choices!

Date of experience: February 8, 2026
Pennsylvania
1 review
0 helpful votes
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Zero issues
February 26, 2026

I've ordered from FragranceX multiple times. I've never once had an issue. They're fast, their prices are VERY competitive and often the cheapest, and they're my favorite fragrance store.

Date of experience: February 16, 2026
Fragrance T. FragranceX Rep
1 day ago

Hi Timothy T.!

Thank you so much for your fantastic review!

We are thrilled to hear that you have never had an issue and that you enjoy fast service and very competitive prices. Knowing that FragranceX.com is your favorite fragrance store truly means the world to us ⭐

We sincerely appreciate your loyalty and look forward to serving you again very soon!

California
1 review
0 helpful votes
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Satisfied
February 26, 2026

Bought several sample size and travel size for my son who is trying to find his signature scent. Arrived in great condition. Appreciated the detailed descriptions which helped me make selections.

Date of experience: February 16, 2026
Fragrance T. FragranceX Rep
2 days ago

Hi Michelle V.!

Thank you so much for your wonderful review!

We are so happy to hear that your samples and travel sizes arrived in great condition and that the detailed descriptions helped you make your selections. Helping your son find his signature scent is such a special experience, and we are glad FragranceX.com could be part of it ⭐

We truly appreciate your support and look forward to serving you again very soon!

California
1 review
0 helpful votes
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Gardenia ese me encanta
February 24, 2026
Updated review

Me gusta porque tienen pagos a mi presupuesto gracias

Date of experience: February 13, 2026
Fragrance T. FragranceX Rep
4 days ago

Hola Rabelo L.!

¡Muchas gracias por tu maravillosa reseña!

Nos alegra mucho saber que te encanta Gardenia y que nuestras opciones de pago se ajustan a tu presupuesto. Hacer que la compra de fragancias sea fácil y accesible siempre es nuestro objetivo en FragranceX.com ⭐

Agradecemos sinceramente tu apoyo y esperamos poder atenderte nuevamente muy pronto!


Me gusta mucho pagos que se a cómoda A mi presupuesto...
February 14, 2026
Previous review

Me gusta mucho pagos que se a cómoda A mi presupuesto gracias

Date of experience: February 4, 2026
Florida
1 review
0 helpful votes
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Horrible
February 23, 2026

I received a cheap copy of this perfume. It smells so bad, that I decided to throw it out rather than giving it to someone else. Will never buy from you again. I don't recommend this site for purchasing fragrances.

Date of experience: February 13, 2026
Fragrance T. FragranceX Rep
4 days ago

Hi Bienvenido H.!

We are very sorry to hear about your experience.

We were concerned to see your review, as we never received any communication from you regarding issues with your order. Please know that FragranceX.com only sells 100 percent authentic products sourced from reputable suppliers. We take reports like this very seriously and want to make things right.

Our team will be reaching out to you directly via email to assist with a resolution.

We truly appreciate your patience and look forward to helping you promptly ⭐

California
1 review
0 helpful votes
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Magnetic
February 23, 2026
Updated review

My Drakar cologne/aftershave literally draws the ladies to ya. Thy ask "what is that aftershave you're wearing" At horse shows, at parties, and even at picnics in multitude.

Date of experience: February 13, 2026
Fragrance T. FragranceX Rep
5 days ago

Hi Jack Q.!

Thank you so much for your fantastic review!

We are thrilled to hear that your Drakar cologne/aftershave is getting such amazing compliments. There’s nothing better than a fragrance that truly draws attention and makes you feel confident ⭐

We truly appreciate your support and look forward to serving you again very soon!


Good price
February 10, 2026
Previous review

Good price. Expedient process.

Date of experience: January 31, 2026
New Jersey
1 review
0 helpful votes
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Good deal on an old favorite
February 23, 2026
Updated review

I used to look for this cologne when I was out shopping but haven't seen it for many years. Of course FrangranceX had it and now I have it! Thanks!

Date of experience: February 13, 2026
Fragrance T. FragranceX Rep
5 days ago

Hi Craig P.!

Thank you so much for your wonderful review!

We are thrilled to hear that you were able to find your old favorite cologne with FragranceX.com. There is nothing better than rediscovering a scent you’ve been missing for years ⭐

We truly appreciate your support and look forward to serving you again very soon!


Quick, easy, good prices
February 14, 2026
Previous review

Quick, easy, good prices

Date of experience: February 3, 2026
Connecticut
1 review
0 helpful votes
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Incredible fragrance
February 23, 2026

It smells amazing, I love it and got lots of compliments and the smell of this fragrance last, and I received it very fast, all was good, thank you😊

Date of experience: February 12, 2026
Fragrance T. FragranceX Rep
5 days ago

Hi Margaret!

We are so happy to hear how much you are loving your fragrance and that it brought you so many compliments! 🌸

It’s wonderful to know the scent lasts beautifully and that your order arrived quickly. That is exactly the kind of experience FragranceX.com strives to deliver.

Thank you for sharing your lovely feedback with us!

New Jersey
1 review
0 helpful votes
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Favorite perfume for low cost
February 18, 2026
Updated review

I love Aromatics Elixir…. But it has become very costly. Fragrance X to the rescue!
I also signed up for their newsletter, regarding upcoming sales and coupons.
Very happy with my purchase.

Date of experience: February 7, 2026
Fragrance T. FragranceX Rep
1 week ago

Hi Sandy!

Thank you so much for sharing your feedback!

We are thrilled to hear you were able to enjoy your favorite Aromatics Elixir at a great price and that signing up for our newsletter keeps you updated on sales and coupons. Helping customers find authentic fragrances at excellent value is always a priority at FragranceX.com 🌸.

Thank you again for your support, and we look forward to serving you again soon!


Excellent offers and coupons
February 8, 2026
Previous review

Excellent offers and coupons.

Date of experience: January 29, 2026
South Africa
1 review
0 helpful votes
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I ordered two perfumes on the 21st of January 2026, when trying to track my order the tracking number has no history of movement. When I check the courier company they have no parcel with the shared order number. Now it has been more than 12 days. This was suppose to be a birthday gift.

Date of experience: January 21, 2026
Fragrance T. FragranceX Rep
2 weeks ago

Hi Sizwe!

Thank you for sharing your concerns with us.

We are truly sorry for the delay and the frustration this has caused, especially since this was meant to be a birthday gift. We do see that a support ticket has been opened regarding your order, and tracking updates have been provided through that ticket. At FragranceX.com, we are committed to monitoring the situation and ensuring your order is properly resolved 📦.

We appreciate your patience while we continue working on this for you!

TT
1 review
0 helpful votes
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Cologne I couldn't find anywhere
February 17, 2026

I used Prada Amber cologne for many years. In recent years, it became harder to find. I was overjoyed to find it on Fragrance X and at a reasonable price. It was delivered a few days after I placed my order.

Date of experience: February 6, 2026
Fragrance T. FragranceX Rep
2 weeks ago

Hi William!

Thank you so much for sharing your experience!

We are thrilled to hear you were able to find your Prada Amber cologne on FragranceX.com after searching for it elsewhere, and that it arrived quickly at a reasonable price. Helping customers find hard to locate fragrances and providing fast delivery is always a priority for us 🚚.

Thank you again for your support, and we look forward to serving you again soon!

Missouri
1 review
0 helpful votes
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Confused
February 17, 2026

This has been hyped up a lot and when I received it seemed very mid for what everyone was comparing it to. I'll let it sit for a while and see but from jump. Not impressed.

Date of experience: February 6, 2026
Fragrance T. FragranceX Rep
2 weeks ago

Hi Dave!

Thank you for sharing your feedback with us.

We are sorry to hear that the fragrance did not meet your expectations right away. Fragrance experiences can be very personal, and sometimes a scent evolves over time as it settles on the skin. At FragranceX.com, we always strive to provide authentic products and hope that with a bit of time, the fragrance grows on you 💫.

Thank you again for your feedback and for giving us the opportunity to serve you!

California
1 review
0 helpful votes
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My box was pack neat and professional. Thankyou so much. I had sent a text a few weeks ago inquiring about a men's cologne named,"Jacomo,", and I received feedback but it really wasn't a valid response. So I would like to order Men's Cologne,"Jacomo,". If you would be more than happy to check your Inventory and see if the Cologne, Jacomo,", is available for me to order, and send me an E-mail informing me. Thankyou. James Fountain.

Date of experience: January 30, 25
Fragrance T. FragranceX Rep
2 weeks ago

Hi James!

We are happy to hear your order arrived neatly packed and that you are pleased with how it was packaged from FragranceX.com! 🌸

Thank you for sharing your feedback and for letting us know about your interest in the Jacomo men's cologne.

We appreciate your support!

New York
1 review
0 helpful votes
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Be careful touching the screen
February 16, 2026
Updated review

This is the second time I've recieved two orders of an item when I thought, While ordering I thought I hadn't touched the complete order tab, as it did not, I repeat did not acknowledge that I had indeed ordered. I will nog need any cologne for quite a long time. And when I do I'm not after being a customer for a very long time ordering from Fragrance x again.
As if they give a damn

Date of experience: February 5, 2026
Fragrance T. FragranceX Rep
2 weeks ago

Hi Bill!

We are sorry to hear about the duplicate order and understand how frustrating this must be. 🚚

If you would like assistance with the return process for the extra item, please contact our support team so we can help resolve this for you.

Thank you for sharing your feedback.


I'd really like to see regular Royal Copenhagen cologne...
August 11, 2025
Previous review

I'd really like to see regular Royal Copenhagen cologne again. Will it ever be available again?

Date of experience: August 1, 2025
Texas
1 review
0 helpful votes
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Fake perfume
February 15, 2026

Ordered jadore for the wife for Christmas. 1st problem was the bottle is fake. 2nd issue the color of the perfume is darker. 3rd issue the cent literally last for minutes at best. I couldn't even smell the perfume. Buyer beware don't buy these fake products.

Date of experience: December 16, 2025
Fragrance T. FragranceX Rep
2 weeks ago

Hi James A.!

We are very sorry to hear about your experience and appreciate you taking the time to share your concerns. We want to reassure you that FragranceX.com does not sell fake, knock off, or imitation products. All fragrances we carry are 100 percent authentic and sourced from authorized distributors.

Variations in fragrance color can occur over time due to natural oxidation or batch differences, especially with authentic perfumes, and this does not indicate that a product is counterfeit. Scent longevity can also vary based on skin chemistry, environment, and application, which may affect how long a fragrance lasts from person to person 📦

After reviewing your account, we see that the only email we received on 12/17 was a request to track the order, which was successfully delivered on 12/19. We did not receive any further communication advising us of an issue with the fragrance. We have since reached out by email to offer assistance and help review this matter further.

Thank you for bringing this to our attention, and we hope to have the opportunity to assist you directly!

Michigan
1 review
0 helpful votes
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Although the store/website states that items are shipped the same day, this is simply not born out by the facts. Shipping labels are frequently printed the same or next business day, but the parcel is not transferred to their shipping partner for at least another two days, or in my current case one full week after I had placed the order. If you choose to contact customer service be prepared to be condescended to, lied to, and be made subject to a series of deny, delay, defend. The best course of action is to avoid doing business with these people completely.

The response below is yet another lie. I have an email confirmation of my order being placed on January 23rd. Of course I can read and understand shipping policies that state weekends do not count in shipping times. Perhaps you should start addressing me with my earned title of Dr Bruce so you understand that my reading comprehension is probably greater than yours. I do not, nor will not, exhibit patience and understanding when you have abrogated every claim you make on your website in terms of shipping and processing. I will expect a refund.

Date of experience: February 1, 2026
Fragrance T. FragranceX Rep
2 weeks ago

Hi William!

We apologize for any frustration and appreciate you sharing your experience.

Your order was shipped on 01/27 with the free shipping option, which, as noted at checkout, takes 2–5 business days (weekends are not counted) to be delivered. Today marks the fourth business day since it shipped. According to the USPS tracking link we provided, there is an alert indicating delays due to extreme weather conditions, which unfortunately is beyond our control.

We truly appreciate your patience while your order is on its way and hope it arrives soon.
Providing timely updates and supporting our customers throughout the process is always our goal at FragranceX.com ⭐

We truly appreciate you!

TT
1 review
0 helpful votes
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Great service
February 5, 2026

I had a very good experience, ordering my perfume. I was given a confirmation number following by a tracking order. Everything arrived as they expected time. Great service overall.

Date of experience: January 25, 2026
Fragrance T. FragranceX Rep
3 weeks ago

Hi Kristian R.!

We are delighted to hear that your experience with FragranceX.com was smooth and that your order arrived on time! 📦

Thank you for sharing your feedback, and we look forward to serving you again soon!

Ohio
1 review
0 helpful votes
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The designers name the flankers similarly and I ordered a cologne that I already have. It's ok though because I really like it.

Date of experience: January 25, 2026
Fragrance T. FragranceX Rep
3 weeks ago

Hi Mike R.!

Thank you for sharing your experience with FragranceX.com. Even if it wasn’t the fragrance you first intended, we’re glad to hear you still enjoy it! 💫

We appreciate your feedback and look forward to serving you again soon!

New York
1 review
0 helpful votes
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Actually legit tho?
February 3, 2026
Updated review

Honestly thought this would be a scam site so I did a bunch of research on this site looking at other reviews and decided to place a order and actually got the two clones I wanted in a decent time frame. Over a pretty solid experience and I'm hoping I can rely on this website to keep buy more fragrances as I'm fairly new to this stuff

Date of experience: January 23, 2026
Fragrance T. FragranceX Rep
4 weeks ago

Hi Ryan M.!

We are thrilled to hear that your experience with FragranceX.com was smooth and that your order arrived as expected! 💫

Thank you for trusting us, and we look forward to helping you discover more fragrances in the future!


Good to know that FragranceX is also able to be used...
January 25, 2026
Previous review

Good to know that FragranceX is also able to be used with the shop app, adds a nice bit of peace of mind. Didn't trust other companies, as even Walmart has third party sellers that scam

Date of experience: January 14, 2026