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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was a great experience, using insight. It was an abundance of fragrances to choose from. The ease of placing an order online. And the delivery of my order was right on time.
I had no problems ordering was easy, delivery was no long Great experience for me
Hi Wilma,
Thank you for your wonderful feedback!
We are glad your ordering experience was easy, delivery was quick, and our customer service was helpful.
We appreciate you choosing FragranceX.com! 🌟
Looking for good perfume is. Ice experience
Please get better with the shipping, you took tool long for keeping the tracking and shipping updated
Hi Luis,
Thank you for your feedback.
We are sorry for the delay in updating the tracking and shipping information. We appreciate your input and will work to improve our delivery updates.
We appreciate you choosing FragranceX.com! 🌸
Every scent I've purchased from FragranceX has been genuine, and the prices are great! 30 to sometimes 50% off what I see on Amazon for the same product. Shipping is quick, and the items are always packaged well! I highly recommend them for your cologne and perfume needs!
Hi Michael,
Thank you for your amazing feedback!
We are thrilled to hear you find our scents genuine, enjoy our great prices, and appreciate our quick shipping and careful packaging.
We truly appreciate your recommendation and support of FragranceX.com! 🌟
Excelente me encanto ahun que no me hicieron ningun regalo por la compra
Hola Miguel,
¡Gracias por tus comentarios! Nos alegra saber que te encantó tu compra.
Apreciamos que hayas elegido FragranceX.com y esperamos seguir sirviéndote en el futuro. 🌸
The site has great variety and good information about the scents
Hi Virginia,
Thank you for your feedback!
We are glad you enjoyed the variety of products and the information about the scents on our site.
We appreciate you choosing FragranceX.com! 🌟
Great selection and variety of sizes. Site easy to navigate.
Hi Karen,
Thank you for your feedback!
We are glad your first experience with FragranceX.com was great and look forward to serving you again! 😊
My product was never received and i am getting no responde from e-mail support. It has been a week after the expected time arrival and no assista de yet
Hi Kevin!
Hope you are doing well!
Unfortunately we were unable to verify the Billing Details for your order, therefore we had to cancel it.
Hope this helps, have a great day!
Easy to place order and received exactly what I ordered in a very timely manner.
Hi Patti,
Thank you for your great feedback!
We are glad your order was easy to place and arrived exactly as expected in a timely manner.
We appreciate you choosing FragranceX.com! 👍
Love the scents. It all smells good. The green tea lotion not only smells good but it feels good too. The lily water last a long time. The 411 also does smell good for men and women. I was so excited to finally receive my package. I couldn't wait to get it
Hi Victoria,
Thank you for your fantastic feedback! We are thrilled to hear you love all the scents and are so excited about your package.
We appreciate you choosing FragranceX.com and hope you enjoy all your products! 🌸
I love the classic colognes. It takes me back in time and gives me great memories
Hi Jose,
Thank you for your wonderful feedback!
We are so glad our classic colognes bring back great memories and that you enjoy them.
We appreciate you choosing FragranceX.com! 🌟
The top was broken to a good looking bottle of perfume. Need to package better.
Hi John,
Thank you for your feedback!
We are glad you are happy with your purchase and appreciate your 5-star rating.
We are sorry the bottle arrived with a broken top and will share your packaging suggestion with our team to help improve future orders.
We appreciate you choosing FragranceX.com! 🌸
I had this same fragrance a few years ago. This one wasn't like the one I had the first time. This one smells like it has alcohol in it.
Hi Erwin,
We are sorry to hear that this fragrance was not what you expected.
Please rest assured that all our products are 100 percent authentic.
If you ever have any issues or concerns with a fragrance, please feel free to email us and we will be happy to help resolve it.
We appreciate you choosing FragranceX.com! 🌟
My perfume I purchased was never was received.
This was mail to you earlier today. 12:39 C
‹ Sent
RZ
Rosario Zavala
To: *******@fragrancex.com >
8:12 AM
******* order#
No I have yet to receive my order; and was wondering if it was a scam. As of today 8/25/25
Have yet to receive my order.
Thank you,
Rosario Zavala
*******601
Sent from my iPhone
口
Hi Rosario,
Hope you are doing well!
I see that your order had a bit of a delay but ended up delivered to you on August 27th. We are very sorry for the delay and hope you are enjoying your new scent.
Have a great day!
Great purchase prices I was almost running out of my favorite perfume.
I will keep ordering from you guys love it fast and safe plus everything is on time
Hi Efrain,
Thank you for your wonderful feedback!
We are thrilled to hear you love shopping with us and enjoy our fast, safe, and on-time service.
We appreciate you choosing FragranceX.com! 🌟
Great service, on time delivery, will order again. Love this site
Hi Dora,
Thank you for your great feedback!
We are glad to hear you enjoyed our service, on time delivery, and that you love shopping with FragranceX.com.
We look forward to your next order! 😊
Affordable prices, great perfumes, easy checkouts
The website was very user friendly and the price was better than other locations I checked. I have used this particular product for many years and my wife continues to encourage my using it. The service was efficient. The product was package carefully and arrived in excellent condition. I will use FragranceX again in the future.
Hi Floyd,
Thank you for your wonderful feedback!
We are thrilled to hear the product and service exceeded your expectations, and that your order arrived carefully packaged and in excellent condition.
We appreciate your continued support and look forward to serving you again at FragranceX.com! 🌟
Siempre todo llega en buenas condiciones y los productos son muy buenos
Hi Sherley,
¡Gracias por tus comentarios!
Nos alegra saber que tus pedidos siempre llegan en buen estado y que estás satisfecha con la calidad de nuestros productos.
Apreciamos que hayas elegido FragranceX.com! 🌸
Always flawless, easy ordering, fast delivery. I'm never disappointed with FragranceX
Hi Jane,
Thank you for your wonderful feedback!
We are thrilled to hear you always have a flawless experience with easy ordering and fast delivery.
We appreciate your continued support of FragranceX.com! 🌟
Always a good experience, never a problem & the product is always delivered promptly
Seedless process loved the cologne I will be ordering again soon.
Hi Sylvester,
Thank you for your great feedback!
We are glad to hear your order arrived on time and that you loved the cologne.
We look forward to your next purchase with FragranceX.com! ⏰
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!


Hi Tosha,
Thank you for your fantastic feedback!
We are thrilled to hear you enjoyed the wide selection of fragrances, found ordering easy, and received your order on time.
We appreciate you choosing FragranceX.com! 🌸