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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Legitimate Thanks. Product is very good and is not counterfeit like many other sites
Good job jdjdjjcjffhdjdjdndjdjxnxndjndndnxndndnxjdxndjjddjdjfnfncndjdjeieididncbcncnfjdkjd
Hi Kenneth,
Thank you for your feedback!
We are glad to hear you are satisfied with your experience.
We appreciate you choosing FragranceX.com! 😊
Ordering on line was better than any mall experience. No screaming children,
Hi Patricia,
Thank you for your great feedback!
We are glad to hear your online shopping experience was smooth and enjoyable, and that you loved the service and products.
We appreciate you choosing FragranceX.com! 🌸
So far so good just hope this is the real thing not a imitation.
Hi Karen,
Thank you for your wonderful feedback!
We are glad your White Diamonds arrived on time and in great condition.
We appreciate you choosing FragranceX.com! 😊
Hi Carlos,
¡Gracias por tus comentarios!
Nos alegra saber que la entrega fue excelente y que recibiste buena atención al cliente.
Apreciamos que hayas elegido FragranceX.com! 🌟
I like to match fragrance with activity and time of day, and Fragrance X lets me do this in an
Economical way.
Hi Carmen,
Thank you for your wonderful feedback!
We are glad to hear FragranceX.com helps you match fragrances to your activities and time of day in an economical way.
We appreciate you choosing us! 🌟
I was offered free shipping via text message and I did not get it it turns out I'm very angry I won't buy from you again!
Hi Karen,
We are very sorry for the misunderstanding and any confusion regarding free shipping.
Please note that orders must be 49 dollars or more within the United States to qualify for free shipping.
We apologize for any frustration this may have caused and appreciate you bringing it to our attention.
We hope to have the chance to serve you again in the future.
Yes I have an issue!
My text messages state FREE SHIPPING TODAY, BUT IM BEING CHARGED ALMOST $7!?!
PLEASE CORRECT THIS ERROR
I missed this scent and sprayed some on as soon as the package was received
Hi Lenora,
Thank you for your lovely feedback!
We are so glad you were able to enjoy your favorite scent as soon as it arrived.
We appreciate you choosing FragranceX.com! 🌸
P.s. what was missing for a 5-stars? 😄
Always the best price. Always find my favorite one………………..
Hi Taisa,
Thank you for your wonderful feedback!
We are glad you always find your favorite fragrances at the best price and enjoy our fast delivery.
We appreciate you choosing FragranceX.com! 🌟
Great selection, decent prices and quick shipping - - - what more could you ask for. Thanks.
Hi Theresa,
Thank you for your wonderful feedback!
We are glad you enjoyed our selection, prices, and quick shipping. We appreciate you choosing FragranceX.com! 👍
Why doesn't it have the fragrance it use to? Beautiful has been my favorite for over 30 years! Guess everything changes!
Hi LaVerne,
Thank you for your feedback. We are sorry to hear your fragrance does not smell as expected.
Please note that manufacturers may sometimes change their formulas, which is beyond our control.
If you ever have an issue with a product, you can always email us for help and we will do our best to assist you. We appreciate you choosing FragranceX.com! 🌸
This is one of the colonge I was looking for and I finally found out what brand it is and decided to order it
Hi Gary,
Thank you for your feedback!
We are glad you found the cologne you were looking for and decided to order it.
We appreciate you choosing FragranceX.com! 👍
Great prices, great fragrances. I love all my fragrances that I purchased
Hi Diane,
Thank you for your wonderful feedback!
We are thrilled to hear you love all the fragrances you purchased and enjoyed our great prices.
We appreciate you choosing FragranceX.com! 💖
Quickly and fantastic. I recommend this site to buy perfume.
Hi Evelyn,
Thank you for your great feedback!
We are glad your experience was quick and fantastic, and we appreciate your recommendation of FragranceX.com! 🌸
Everything was great, love the cologne, great price, thank you
Hi Patricia,
Thank you for your wonderful feedback!
We are glad to hear you love the cologne and enjoyed the great price.
We appreciate you choosing FragranceX.com! 😊
My experience is very good. This site is the best. I am from curacao and I find all my products in good condition.
Hi Stefany,
Thank you for your kind feedback!
We are thrilled to hear your experience has been very good and that your products arrived in great condition. We are also glad our customer service has been responsive and trustworthy.
We appreciate you choosing FragranceX.com! 🌟
Amazing choice of fragrances... excellent pricing & straightforward ordering & fast delivery
Hi Nicholas,
Thank you for your wonderful feedback!
We are glad you enjoyed our great pricing, easy ordering, and fast shipping.
We appreciate you choosing FragranceX.com! 👍
Ordering is simple & straightforward... pricing is very good... delivery is free
Hi Jalyn,
Thank you for your feedback! We see you purchased a tester.
Testers are 100 percent authentic and the same fragrance as the full-priced version. They are sold without the box or cap to offer a lower price, making them a great way to enjoy your favorite scent without paying extra for packaging. 😊
We appreciate you choosing FragranceX.com! 🌞
Excited to open and smell the package. I love the feeling that the one you ordered is the one you received.
Hi Ruz,
Thank you for your wonderful feedback!
We are so glad you love the summer feel of your fragrance and that your order arrived exactly as expected.
We appreciate you choosing FragranceX.com! 🌞
I didn't have high expectations with the price I was paying (half retail at least) but I recieved full sized high quality products. Most importantly, I recieved what I ordered and on time. Thank you!
Hi Laura,
Thank you for your amazing feedback!
We are thrilled to hear you received full sized, high quality products on time and that your experience exceeded your expectations.
We appreciate you choosing FragranceX.com! 🌟
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!


Hi Wendy,
Thank you for your wonderful feedback!
We are glad to hear you are happy with your perfume and appreciate your trust in receiving a legitimate product.
We appreciate you choosing FragranceX.com! 🌸