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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I'm a REPEAT customer with Fragrance X! Each time I've ordered, I'm never disappointed! Now some of the prices are still more expensive and I might as well buy from the store, however SHIPPING IS ALWAYS FABULOUS!
I use FragranceX to send perfumes to my boss who's in the US, and for all of my orders so far, she has been able to receive it in a few days and in perfect condition.
Hi Claudine!
Thank you so much for your wonderful review and for choosing FragranceX.com!
We are thrilled to hear your orders arrive quickly and in perfect condition.
It is great to know you trust us to send gifts and enjoy the affordable and easy experience 🌸
We truly appreciate your support and look forward to your next order!
Great quality good service and very good pricing we definitely recommend this to others on the quality and pricing of the products and delivery was fast seeing I'm in a different country
Hi David!
We are glad you are pleased with our pricing and service. 📦
It is wonderful to hear that the quality, delivery, and overall experience have met your expectations, even from another country. Thank you for sharing your experience with FragranceX.com!
We look forward to serving you again soon!
All the fragrance's I purchased were all excellent.Quality arrived quickly and with no issues would highly recommend both fragrance x as well as bella vita fragrances.
Hi Joe!
Thank you for your wonderful feedback!
We are so happy to hear that you enjoyed the excellent fragrances and great prices from FragranceX.com. Our team works hard to provide high quality products that arrive quickly and reliably for our customers. ✨
It is always wonderful to know our customers are satisfied and would recommend both our service and the fragrances we carry.
We truly appreciate your support and thank you for choosing FragranceX.com!
Haven't yet used the product but everything appears to be in fine order
Hi Physical!
Thank you for your feedback!
We are glad to hear that your order arrived in good condition and everything appears to be in order. At FragranceX.com we work hard to ensure our products reach our customers safely and ready to enjoy. ⭐
It is always wonderful to know our customers are pleased with their purchase.
We truly appreciate your support and thank you for choosing FragranceX.com!
What can I say I look online for what they have and every time I end up ordering one or more perfumes and in a short amount of time it arrives I am very happy to have found Fragrance X.com
Hi George!
Thank you for sharing your feedback!
We’re thrilled to hear you keep coming back and that you’re happy with the selection and speedy delivery. 📦
It’s wonderful to know FragranceX continues to make it easy for you to find and receive your favorite fragrances quickly.
We appreciate you taking a moment to share your experience!
Great selection good prices and it's great i can shop from home
I didn't receive my items the way they mailed they use usps and if your things say delivered but you don't have your items they don't replace them I think it's crazy to make people pay for items they didn't receive I will never use them ever again. Hope the 150$ was worth it
Hi Lesly!
Thank you for taking the time to share your concerns with us.
We sincerely apologize for the frustration regarding your order from FragranceX.com.
After reviewing our communication, we can confirm that assistance was provided and the shipping address was validated, with USPS confirming the package was delivered to the correct location. 📦
You were also advised to contact your local post office to further investigate the delivery, as they may have additional details about where the package was left.
While we provide tracking tools so customers can monitor and prepare for delivery, items reported as stolen after confirmed delivery are unfortunately not covered, but our team remains available if you need any further assistance.
I can't say enough good things! I've told everyone I know about your website!
Hi Reese H.!
Thank you for your review!
We’re so happy to hear you’ve found your favorite fragrances at unbeatable prices 💫
It’s fantastic that you’ve been sharing your experience with FragranceX.com with friends and family.
We look forward to helping you discover even more favorites!
Me llegó muy rápido y súper seguro que viene
Hola Maria F.!
Gracias por compartir tu experiencia!
Nos alegra saber que tu pedido llegó muy rápido y de forma segura 🌸
Es un placer saber que FragranceX.com cumple con entregas confiables y puntuales.
¡Esperamos verte de nuevo muy pronto!
Hola Williams r.!
Gracias por compartir su experiencia.
Nos alegra saber que su pedido llegó rápido y que quedó satisfecho con su compra.
En FragranceX.com siempre trabajamos para que los pedidos lleguen lo más pronto posible y en excelentes condiciones. 🚚
Agradecemos mucho su confianza y esperamos poder servirle nuevamente en FragranceX.com!
I'm not happy with what happened with my first order perfume Armani prive vert malachite which was not delivered and this one really hates me because it was a sacrifice I did for my sister's birthday.But for the second order I m great full
Hi Charity C.!
Thank you for taking the time to share your experience with us.
We are very sorry to hear about the disappointment caused by the first order that was not delivered, especially since it was meant to be a special birthday gift for your sister.
At the same time, we are glad to know that your second order arrived and that you had a positive experience with our customer service team. 📦
Your feedback is truly important to us, and we appreciate you giving FragranceX.com another opportunity.
As a fellow perfume lover, we look forward to providing you with many better experiences in your future orders with FragranceX.com!
Service on point.
PLEASE NOTE: SIGNING WHEN DELIVERING OR POST OFFICE COLLECTION.
I'm impressed by the efficiency in delivering my order. It came quickly and I received updates on it. I have not opened the box yet, as I'm not ready to use it yet.
Thank you for your follow up
Hi Stephanie G.!
Thank you for your wonderful feedback!
We are delighted to hear that you were impressed with the customer service and the efficiency of the delivery, as well as the updates you received along the way.
At FragranceX.com, we always aim to provide a smooth experience from ordering to delivery, and it is great to know this made a positive impression. 🚚
We truly appreciate your support and hope you enjoy your fragrance once you are ready to open it from FragranceX.com!
Amazing selection, great prices, way better free shipping requirement than other sites! Would definitely look to see if this site has what I'm looking for first.
Hi Kenny!
We’re glad to hear you had such a positive experience with FragranceX.com and enjoyed our selection, prices, and shipping options! ⭐
Thank you for sharing your feedback, and we look forward to serving you again soon!
I ordered one bottle of creed. After the document closed it showed two bottles. I asked for help, to correct the order, nobody answered the request. I called nobody answered the phone, I left a message, nobody called me back. I never got any Creed, you did charge me for two bottles. I did not get anything!
Hi Dan!
We’re very sorry for the confusion with your recent order from FragranceX.com. 📦
Our records show that your order was canceled and a full refund was processed to the card used to place the order on 02/19. If you need any additional information or assistance, please contact us directly via email so we can help resolve this promptly.
Thank you for bringing this to our attention, and we hope to serve you again in the future!
The product is good it's the way the box was all ripped open
Hi Andrew!
Thank you for your feedback and for choosing FragranceX.com!
We are glad to hear the product itself is good.
We sincerely apologize for the condition of the box upon arrival and understand how disappointing that can be 🚚
We truly appreciate your support and hope to provide a better packaging experience on your next order!
My experience was pretty much simple and I got my fragrance pretty quick.
Hi Ronna!
Thank you so much for your wonderful review and for choosing FragranceX.com!
We are thrilled to hear your experience was simple and efficient.
It is great to know you received your fragrance quickly and enjoyed our service 🌸
We truly appreciate your support and look forward to your next order!
I stayed home for several days because I did not want my package left outside in the cold. It was supposed to be delivered 2/24, and I waited, and waited... didn't arrive I until yesterday, 3/2.
Hi Toby!
Thank you for sharing your experience and for choosing FragranceX.com!
We sincerely apologize for the delay in your delivery and understand how frustrating it must have been to wait.
We are glad our Customer Service representative was polite and we appreciate your patience as the package made its way to you 🚚
We truly value your support and hope your next order arrives smoothly and on time!
For my first impression you are fr getting legit fragrance not fakes which is very good you might pay more at least your getting real stuff compering to jomashop fragrance x is way better at shipping and form application but in term of price jomashop edge fragrance x
Second you have to be patient I took them to deliver my fragrance one week which is alone insane I think it debant on your state
Hi Bahaa E.!
Thank you for sharing your detailed first impression!
We truly appreciate you recognizing that FragranceX.com provides only authentic fragrances and reliable service.
It is great to hear that you were pleased with the shipping and ordering process, even though delivery timing can vary depending on location 📦
We value your honest feedback about pricing and delivery expectations, and we are always working to improve every part of the experience.
We look forward to serving you again soon!
Easy to search for desired fragrance. Fragrance arrived pretty quickly. No ordering issues, pretty smooth process! And more affordable prices for fragrance in question compared to other sites.
Hi Sapp H.!
Thank you for your fantastic feedback!
We are so glad to hear the ordering process was quick, efficient, and easy from start to finish.
It is wonderful to know your fragrance arrived quickly and that you found our prices more affordable compared to other sites, as that is exactly what we strive for at FragranceX.com ⭐
We look forward to serving you again soon!
I've received emails requesting confirmation of delivery. I ordered on the 15th, it's the 27th and it's STILL processing. Definitely should have shipped. Don't understand the hold up. But you have my money…
Hi Jennifer A.!
Thank you for bringing this to our attention.
We sincerely apologize for the delay and completely understand how frustrating it must feel to see your order still processing while receiving delivery emails.
After reviewing your account, we can confirm that a ticket has already been created and is currently being assisted for resolution, and our team is actively working to get this sorted out as quickly as possible 📦
We truly appreciate your patience and look forward to resolving this for you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Denice!
Thank you so much for sharing your experience!
It means a lot to have you as a repeat customer, and we’re thrilled that your orders continue to meet your expectations.
At FragranceX.com, we’re especially glad to hear our shipping consistently stands out and delivers a reliable experience 🚚
We truly appreciate your continued loyalty!