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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Prices are reasonable and ordering process was easy and quick. I received my order quickly as well.
The delivery was very quick, the product was as expected and the amount seemed much less than I've payed before, with other online fragrance companies.
Hi Weezie,
We are thrilled you got your favorite scent at a great value! 😊 Thank you for sharing your experience, and we look forward to serving you again.
I haven't made up my mind yet about scent or each fragrance as they seem weak from what I remember them.
Hi Elizabeth,
Thank you for your feedback. 😊
We are glad your order arrived quickly, and please rest assured that we only sell authentic fragrances.
We hope you find a scent that fully delights you on your next try.
It was a great price is exactly what I wanted. It came pretty fast.
Hi Pamela,
We are thrilled your order arrived quickly and met your expectations! 😊
Thank you for sharing your experience.
Everything went well, have been trying to find this product, I use to get it from Dollar General, but no more.
Hi David,
We are happy you found the product you were looking for! 😊 Thank you for choosing us, and we look forward to serving you again.
Very practical purchase and the cost is very low in comparison with other locations
Hi Gustavo,
We are glad you found your purchase practical and affordable! 😊 Thank you for sharing your experience.
Hi Nick,
We are thrilled to hear you loved your fragrance and our service! 😊 Thank you for your support, and we look forward to your next order.
The ordering process was easy, and I received my purchase within a timely manner. However, even though I like the smell of the perfume, the scent was very weak and did not last. I will keep the bottle, but I will definitely need to spray a lot more, and most likely will need to reapply.
Hi Ronna,
Thank you for sharing your experience. 😕
We are glad your order arrived quickly, but we’re sorry the scent did not meet your expectations. Please rest assured that we only sell authentic items, and we appreciate your feedback.
We hope your next fragrance delivers the lasting impression you are looking for.
Hi Terry,
Hope you are doing well!
Your order shipped August 25th and was delivered on September 2nd - considering that September 1st is not a business day, your order arrived to you on the 5th business day - within our delivery time estimation:)
Hope this information helps, have a great day!
Great experience, wonderful product.We will definitely purchase from here again.
Hi Brittany,
We are so glad you had a great experience and love your cologne! 😊 We look forward to serving you again soon.
I will definitely order again! I hadn't used Spellbound in years and years and was hoping they hadn't changed the formulation--thankful it's the same as I remember and will be ordering from here again!
Hi Erica,
We are thrilled Spellbound brought back good memories! 😊
It’s great to hear the fragrance is just as you remember, and we look forward to your next order.
Easy to place order, price influenced order placed, will try again
Hi Richard,
We are glad you had a positive experience and found our prices appealing! 😊
We look forward to serving you again soon.
Excellent pricing for product I use and. Purchase
Great products! Love both of the fragrances and will order again..
Hi Karen,
We are happy to hear you love your fragrances! 😊 Thank you for your patience regarding customer service, and we will be ready to assist you as soon as possible.
Clear and direct service the process was smooth, will definitely order again in the near future!
Hi Onaje,
We are glad to hear your experience was smooth and straightforward! 😊 We look forward to serving you again soon.
Best Products, Service and Delivery on Orders! More size options for each fragrance would be an exceptional feature!
Hi Jorge,
Thank you for the fantastic feedback! 🌟
We are thrilled you enjoyed your experience and appreciate your suggestion about more size options.
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Hi Sergio,
Thank you for the perfect rating! ⭐ We appreciate your support and look forward to serving you again.
I ordered two different perfumes but I have only worn one. The "Sheer" by Tiffany Co. It has an aroma that makes you feel so elegant and beautiful. I love it! It's a 10! I have ordered others from you before but the "sheer" has become my favorite!
Hi there,
We are so happy to hear you love Sheer by Tiffany Co.! ✨
It’s wonderful that it makes you feel elegant and beautiful. Thank you for making it your new favorite and for your continued trust in us!
I will be ordering again for the holidays. Christmas is right around the corner.
Hi Diane,
That’s wonderful to hear! 🎄 We look forward to helping you find the perfect gifts for the holidays.
Hi Uri,
We are happy to hear everything arrived just as expected! 😊 Thank you for sharing your experience.
Fast shipping, high quality products, long lasting fragrances
Hi Rosica,
Thank you for your feedback! 🌟 We are thrilled you are enjoying the fast shipping and long lasting fragrances.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!
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Hi Aris,
We are glad you found our prices reasonable and the ordering process smooth! 😊
Thank you for sharing your positive experience.