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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Use to wear her fragrances for years. Don't know why I quit But I'm back. Plus getting compliments everyday especially the Fancy Love
Purchased the wrong perfume contacted customer service and they were very helpful they canceled and I re purchased another perfume and shipping was great
Hi Pamela,
Thank you for your wonderful feedback!
We’re glad our customer service team could help resolve your order quickly and that your new perfume arrived with great shipping.
We truly appreciate your support of FragranceX! 💫
Customer service was extremely helpful when I needed assistance
I have been giving my wife Paloma Picasso fragrances to the point that she identifies them as HERS😉 When she ran out & I was slow in replenishing, she was disappointed. With the new order, she is now happy again!
Hi Curtis,
Thank you for sharing your story!
We love hearing how much your wife enjoys her Paloma Picasso fragrances—and we’re glad your latest FragranceX order made her happy again.
Here’s to keeping her signature scent stocked and smiles all around! 💫
My order I revived fast good package price everything
Hi Susana,
Thank you for your fantastic feedback!
We’re so glad your FragranceX order arrived quickly, well-packaged, and at a price you loved.
We truly appreciate your support! 💫
Amazing site with great discounts and superb scents
Hi Alejandro,
Thanks for your awesome feedback!
We’re thrilled to hear you enjoy the discounts and superb scents on FragranceX.
We love helping our customers find their favorite fragrances at great value! 💫
Delivery came on time as schedule I like it so far we'll order again next time it'll be a bigger purchase thanks
Hi Sherrie,
Thank you for your wonderful feedback!
We’re glad your FragranceX order arrived on time and that you’re happy with the price.
We look forward to your next, even bigger, purchase! 💫
Found this fragrance by accident while shopping with hubby. But not excited about the price then I remembered fragrance x. And hubby is happy with his new COACH fragrance.
Hi Steve,
Thanks for sharing your experience!
We’re thrilled you found the perfect COACH fragrance for your hubby and were able to enjoy the great prices at FragranceX.
Nothing beats a happy hubby and a great scent! 💫
The products are amazing I am your customer for life
Hi Hortense,
Thank you for your wonderful feedback!
We’re thrilled to hear you love our products and are excited to have you as a FragranceX customer for life.
Your support means the world to us! 💫
Great fragrances love it I get compliments every day I wear them
Good experience good smell and they stay long that a good thing
Hi Carlos,
Thank you for your feedback!
We’re thrilled to hear you’re enjoying the long-lasting scent and quality of your FragranceX fragrances.
Nothing beats a great-smelling experience! 💫
Perfume is nice. A little more expensive than what I would like as a senior citizen.
Hi Karen,
Thank you for your feedback!
We’re glad to hear you enjoy your perfume. We completely understand wanting the best value, and we always strive to offer great deals on authentic FragranceX fragrances.
We truly appreciate your support! 💫
So much to choose from. Ordering and delivery very fast.
Yes, the prices were very competive and would seem to be a great deal. However, each time I placed an order, the order was canceled internally, and then when I went to replace the order, the price of each item would increase in price. I finally gave up trying to place an order. This is called bait-n-switch, and is illegal!
Hi Jason,
I am sorry to see that your order did not go through.
The order was automatically cancelled due to a previous dispute with PayPal.
Let us know if you need further assistance!
I wish you'd get Villian back but. I've worn Mambo and Sunflowers before and enjoy them both. Long lasting and worth the money 👍
Hi Lynn,
Thank you for your wonderful feedback! 🌸
We’re so happy to hear you’re enjoying your fragrances — Mambo and Sunflowers are timeless choices! We’ll definitely share your request to bring Villain back with our team.
We truly appreciate your support! 💫
Ordered D&G light blue intense. It came it quickly and undamaged.
Hi Jeremy,
Thank you for your feedback!
We’re delighted to hear your D&G Light Blue Intense arrived quickly and in perfect condition.
Enjoy your fragrance, and thank you for shopping with FragranceX! 💫
I got my White Diamond so easily. Came quickly and is less expensive than going to a store. There was not lots of boxing and paper. Just the bottle of White Diamond. It didn't have the gold cap but I don't need a gold cap. I just want the fragrance!
Hi Diane,
Thank you for sharing your experience!
We’re so glad to hear you received your White Diamonds quickly and at a great price. We appreciate your practical take. It’s all about the fragrance, after all! 💫
Thank you for choosing FragranceX!
Worst customer service I ever dealt with I placed my order since 08/29/25 now is 09/18/25 I still haven't received my order and all they do is go back and forth
Hello Dadgron,
We are sorry to hear about your recent experience.
Based on the tracking details, the order was delivered to your checkout address on September 4th, 2025.
Let us know if you need further assistance.
I love the product the price is reasonable the site is easy to use and shipping is good so I have no problems with this site or the product so far, would recommend that to anyone Charlotte Blasnitz
Hi Charlotte,
Thank you for your wonderful feedback!
We’re so glad to hear you love Sunflowers and that your experience shopping with FragranceX has been smooth and satisfying. It’s great to know you would recommend us to others. 🌼
We truly appreciate your support!
I like this site and it has what I want
I am extremely happy with the purchase at fragranceX they're super fast at shipping items and items are as described everything packed properly. I will be definitely buying from them again.
Hi Tusik,
Thank you for your wonderful feedback!
We’re thrilled to hear that your experience with FragranceX was such a positive one and that your order arrived quickly and just as expected.
We truly appreciate your trust and look forward to serving you again soon! 💫
I was pleased with my order. Also I love the prices. Thanks
Hi Keith!
Thank you for your wonderful review!
We are so happy to hear that you were pleased with your order and enjoyed our great prices. Your satisfaction means a lot to us 🌸
We appreciate you choosing us and look forward to serving you again soon ✨
Since the purchase process, delivery and product quality everything is 10/10
Hi Silvia!
Thank you for your fantastic review!
We are thrilled to hear that everything from the purchase process to delivery and product quality was perfect. Your 10/10 experience truly means a lot to us 🌟
We appreciate you choosing us and look forward to serving you again soon 😊
Hi Jose!
Thank you for sharing your feedback!
We are glad to hear that you are satisfied with your order. We apologize for any confusion, but at the moment we regretfully do not provide promotional gifts. We are sorry for any inconvenience this may have caused.
We appreciate you choosing us and look forward to serving you again soon 🌸
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!


Hi Pamela,
Thank you for your wonderful feedback!
We’re thrilled to hear you’re back to enjoying Jessica Simpson fragrances and receiving compliments, especially on Fancy Love.
We truly appreciate your support and love having you shop with FragranceX! 💫