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FragranceX

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
How would you rate FragranceX?
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FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
649
value
2,548
shipping
2,556
quality
7,156
This company responds to reviews on average within 4 days

Instant Feedback

111,399 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
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Jessica Simpson Perfumes
October 8, 2025
Updated review

Use to wear her fragrances for years. Don't know why I quit But I'm back. Plus getting compliments everyday especially the Fancy Love

Date of experience: September 28, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Pamela,

Thank you for your wonderful feedback!

We’re thrilled to hear you’re back to enjoying Jessica Simpson fragrances and receiving compliments, especially on Fancy Love.

We truly appreciate your support and love having you shop with FragranceX! 💫


Cheap quick and easy
September 25, 2025
Previous review

Cheap quick and easy

Date of experience: September 15, 2025
Arizona
1 review
0 helpful votes
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Amazing
October 4, 2025
Updated review

Purchased the wrong perfume contacted customer service and they were very helpful they canceled and I re purchased another perfume and shipping was great

Date of experience: September 18, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Pamela,

Thank you for your wonderful feedback!

We’re glad our customer service team could help resolve your order quickly and that your new perfume arrived with great shipping.

We truly appreciate your support of FragranceX! 💫


Customer service was extremely helpful when I needed...
September 25, 2025
Previous review

Customer service was extremely helpful when I needed assistance

Date of experience: September 15, 2025
Oklahoma
1 review
0 helpful votes
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My wife's favorite
October 4, 2025

I have been giving my wife Paloma Picasso fragrances to the point that she identifies them as HERS😉 When she ran out & I was slow in replenishing, she was disappointed. With the new order, she is now happy again!

Date of experience: September 24, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Curtis,

Thank you for sharing your story!

We love hearing how much your wife enjoys her Paloma Picasso fragrances—and we’re glad your latest FragranceX order made her happy again.

Here’s to keeping her signature scent stocked and smiles all around! 💫

California
1 review
0 helpful votes
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Excelente
October 3, 2025

My order I revived fast good package price everything

Date of experience: September 22, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Susana,

Thank you for your fantastic feedback!

We’re so glad your FragranceX order arrived quickly, well-packaged, and at a price you loved.

We truly appreciate your support! 💫

California
1 review
0 helpful votes
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Amazing Site
October 3, 2025

Amazing site with great discounts and superb scents

Date of experience: September 22, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Alejandro,

Thanks for your awesome feedback!

We’re thrilled to hear you enjoy the discounts and superb scents on FragranceX.

We love helping our customers find their favorite fragrances at great value! 💫

Illinois
1 review
0 helpful votes
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Love the price
October 2, 2025
Updated review

Delivery came on time as schedule I like it so far we'll order again next time it'll be a bigger purchase thanks

Date of experience: September 22, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Sherrie,

Thank you for your wonderful feedback!

We’re glad your FragranceX order arrived on time and that you’re happy with the price.

We look forward to your next, even bigger, purchase! 💫


Very good I love these perfumes
September 23, 2025
Previous review

Very good
I love these perfumes

Date of experience: September 12, 2025
California
1 review
0 helpful votes
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Excellent price and great fragrance
October 2, 2025

Found this fragrance by accident while shopping with hubby. But not excited about the price then I remembered fragrance x. And hubby is happy with his new COACH fragrance.

Date of experience: September 21, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Steve,

Thanks for sharing your experience!

We’re thrilled you found the perfect COACH fragrance for your hubby and were able to enjoy the great prices at FragranceX.

Nothing beats a happy hubby and a great scent! 💫

New Jersey
1 review
0 helpful votes
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Awesome
October 1, 2025
Updated review

The products are amazing I am your customer for life

Date of experience: September 21, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Hortense,

Thank you for your wonderful feedback!

We’re thrilled to hear you love our products and are excited to have you as a FragranceX customer for life.

Your support means the world to us! 💫


Great fragrances love it I get compliments every day...
September 22, 2025
Previous review

Great fragrances love it I get compliments every day I wear them

Date of experience: September 12, 2025
Pennsylvania
1 review
0 helpful votes
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Good quality
October 1, 2025

Good experience good smell and they stay long that a good thing

Date of experience: September 21, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Carlos,

Thank you for your feedback!

We’re thrilled to hear you’re enjoying the long-lasting scent and quality of your FragranceX fragrances.

Nothing beats a great-smelling experience! 💫

Kentucky
1 review
0 helpful votes
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Wonderful
September 30, 2025
Updated review

Perfume is nice. A little more expensive than what I would like as a senior citizen.

Date of experience: September 20, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Karen,

Thank you for your feedback!

We’re glad to hear you enjoy your perfume. We completely understand wanting the best value, and we always strive to offer great deals on authentic FragranceX fragrances.

We truly appreciate your support! 💫


So much to choose from
September 21, 2025
Previous review

So much to choose from. Ordering and delivery very fast.

Date of experience: September 11, 2025
Indiana
1 review
1 helpful vote
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Sucks
September 30, 2025

Yes, the prices were very competive and would seem to be a great deal. However, each time I placed an order, the order was canceled internally, and then when I went to replace the order, the price of each item would increase in price. I finally gave up trying to place an order. This is called bait-n-switch, and is illegal!

Date of experience: September 10, 2025
Fragrance T. FragranceX Rep
6 months ago

Hi Jason,

I am sorry to see that your order did not go through.

The order was automatically cancelled due to a previous dispute with PayPal.

Let us know if you need further assistance!

Texas
1 review
0 helpful votes
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Love it!
September 29, 2025
Updated review

I wish you'd get Villian back but. I've worn Mambo and Sunflowers before and enjoy them both. Long lasting and worth the money 👍

Date of experience: September 17, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Lynn,

Thank you for your wonderful feedback! 🌸

We’re so happy to hear you’re enjoying your fragrances — Mambo and Sunflowers are timeless choices! We’ll definitely share your request to bring Villain back with our team.

We truly appreciate your support! 💫


Ez to shop with you!
September 19, 2025
Previous review

Ez to shop with you! Thank you

Date of experience: September 9, 2025
Texas
1 review
0 helpful votes
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Fast shipping, decent prices
September 29, 2025

Ordered D&G light blue intense. It came it quickly and undamaged.

Date of experience: September 19, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Jeremy,

Thank you for your feedback!

We’re delighted to hear your D&G Light Blue Intense arrived quickly and in perfect condition.

Enjoy your fragrance, and thank you for shopping with FragranceX! 💫

Indiana
1 review
0 helpful votes
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Easy to order.
September 29, 2025
Updated review

I got my White Diamond so easily. Came quickly and is less expensive than going to a store. There was not lots of boxing and paper. Just the bottle of White Diamond. It didn't have the gold cap but I don't need a gold cap. I just want the fragrance!

Date of experience: September 19, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Diane,

Thank you for sharing your experience!

We’re so glad to hear you received your White Diamonds quickly and at a great price. We appreciate your practical take. It’s all about the fragrance, after all! 💫

Thank you for choosing FragranceX!


Easy!
September 13, 2025
Previous review

Easy! Thanks

Date of experience: September 3, 2025
New York
1 review
1 helpful vote
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Black tomford Perfume
September 28, 2025

Worst customer service I ever dealt with I placed my order since 08/29/25 now is 09/18/25 I still haven't received my order and all they do is go back and forth

Date of experience: September 4, 2025
Fragrance T. FragranceX Rep
6 months ago

Hello Dadgron,

We are sorry to hear about your recent experience.

Based on the tracking details, the order was delivered to your checkout address on September 4th, 2025.

Let us know if you need further assistance.

Iowa
1 review
0 helpful votes
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Sunflowers
September 28, 2025
Updated review

I love the product the price is reasonable the site is easy to use and shipping is good so I have no problems with this site or the product so far, would recommend that to anyone Charlotte Blasnitz

Date of experience: September 18, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Charlotte,

Thank you for your wonderful feedback!

We’re so glad to hear you love Sunflowers and that your experience shopping with FragranceX has been smooth and satisfying. It’s great to know you would recommend us to others. 🌼

We truly appreciate your support!


I like this site and it has what I want
September 19, 2025
Previous review

I like this site and it has what I want

Date of experience: September 9, 2025
Washington
1 review
0 helpful votes
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Great experiences with fragrancex
September 27, 2025

I am extremely happy with the purchase at fragranceX they're super fast at shipping items and items are as described everything packed properly. I will be definitely buying from them again.

Date of experience: September 17, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Tusik,

Thank you for your wonderful feedback!

We’re thrilled to hear that your experience with FragranceX was such a positive one and that your order arrived quickly and just as expected.

We truly appreciate your trust and look forward to serving you again soon! 💫

Texas
1 review
0 helpful votes
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Great prices
September 27, 2025
Updated review

I was pleased with my order. Also I love the prices. Thanks

Date of experience: September 17, 2025
Fragrance T. FragranceX Rep
4 months ago

Hi Keith!

Thank you for your wonderful review!

We are so happy to hear that you were pleased with your order and enjoyed our great prices. Your satisfaction means a lot to us 🌸

We appreciate you choosing us and look forward to serving you again soon ✨


Waiting to see
September 18, 2025
Previous review

Waiting to see

Date of experience: September 8, 2025
Colombia
1 review
0 helpful votes
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Everything is perfect
September 26, 2025

Since the purchase process, delivery and product quality everything is 10/10

Date of experience: September 16, 2025
Fragrance T. FragranceX Rep
4 months ago

Hi Silvia!

Thank you for your fantastic review!

We are thrilled to hear that everything from the purchase process to delivery and product quality was perfect. Your 10/10 experience truly means a lot to us 🌟

We appreciate you choosing us and look forward to serving you again soon 😊

California
1 review
0 helpful votes
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Great experience
September 25, 2025

Satisfied with my order but I didn't receive my promotional gift.

Date of experience: September 2, 2025
Fragrance T. FragranceX Rep
4 months ago

Hi Jose!

Thank you for sharing your feedback!

We are glad to hear that you are satisfied with your order. We apologize for any confusion, but at the moment we regretfully do not provide promotional gifts. We are sorry for any inconvenience this may have caused.

We appreciate you choosing us and look forward to serving you again soon 🌸