Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FragranceX

FragranceX

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
How would you rate FragranceX?
grey stargrey stargrey stargrey stargrey star

FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
649
value
2,548
shipping
2,556
quality
7,157
This company responds to reviews on average within 4 days

Instant Feedback

111,400 reviews

We monitor reviews for authenticity

Arkansas
1 review
0 helpful votes
Follow Brandy A.
Unfollow Brandy A.
Share Review
Report Review

Happy with my Happy by clinique.
November 4, 2025
Updated review

I have wearing happy since I was un my 40s, I am now 50 and people compliment daily. I have been stopped before more than once and asked what I was wearing. It's not at all overpowering it's very pleasant, even the coworkers( office full of women) that complain about everything and everyone else's perfumes says they give them headaches have never said anything about mine. Also I can drive to the local Belks in my town to get it but the same bottle there is $95 and I get down to a certain level I reorder and it's here before I run out. Ty Fragrance X for making the unaffordable affordable, I will continue to be a loyal customer. Brandy

Date of experience: October 24, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Brandy,

Thank you so much for your wonderful review!

We’re thrilled to hear how much you love Happy by Clinique and that it continues to earn compliments wherever you go. We’re also glad we can help make it more affordable for you and ensure it arrives before you run out.

Your loyalty means a lot to us, and we truly appreciate your support!

Warm regards,
The FragranceX Team


Love this get it about 3 days and it's way cheaper...
September 10, 2025
Previous review

Love this get it about 3 days and it's way cheaper than anywhere else.

Date of experience: August 30, 2025
Illinois
1 review
0 helpful votes
Follow Manuela R.
Unfollow Manuela R.
Share Review
Report Review

Satisfactorio muy bien
October 31, 2025

Muy satisfactorio me llegó mis productos en buen estado y muy buen precio gracias

Date of experience: October 21, 2025
Fragrance T. FragranceX Rep
5 months ago

¡Hola Manuela!

Nos alegra mucho saber que tus productos llegaron en perfectas condiciones y a un excelente precio. 😊

¡Gracias por confiar en FragranceX y esperamos servirle pronto de nuevo!

Puerto Rico
1 review
0 helpful votes
Follow Bryann T.
Unfollow Bryann T.
Share Review
Report Review

Great price and fast shipping
October 31, 2025

Got my perfume in great condition and quick, wish they had more variety from more recent fragrance releases but over all good site.

Date of experience: October 21, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Bryann,

Thank you for sharing your feedback!

We’re glad to hear your order arrived quickly and in perfect condition.

We truly appreciate your suggestion about carrying more recent fragrance releases, our team is always working to expand our selection to include the latest launches.

Thanks again for shopping with FragranceX!

California
1 review
0 helpful votes
Follow Jeimy M.
Unfollow Jeimy M.
Share Review
Report Review

No me ha llegado el producto.
October 31, 2025

Mala por qué no me ha llegado el producto.

Date of experience: October 21, 2025
Fragrance T. FragranceX Rep
5 months ago

Hola Jeimy,

Gracias por comunicarte con FragranceX. Queríamos informarte que te hemos enviado un correo con la actualización del estado de tu pedido.

Si tienes algún inconveniente o necesitas más asistencia, por favor escríbenos a [email protected] y con gusto te ayudaremos.

Gracias por tu paciencia y por elegir FragranceX.

Illinois
1 review
0 helpful votes
Follow Charles B.
Unfollow Charles B.
Share Review
Report Review

360 Red
October 28, 2025
Updated review

I've ordered from fragrance times before. And i will continue to order. I just ordered my wife some three sixty red for women. Thx fragrance X

Date of experience: October 17, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Charles,

Thank you for sharing your experience and for being such a loyal FragranceX customer!

We’re so glad to hear you and your wife are enjoying the 360 Red fragrances.

We truly appreciate your continued trust and support, and we’re always here to help with any future orders! 💫


My hubby told me about this site I think it's great!
October 19, 2025
Previous review

My hubby told me about this site I think it's great!

Date of experience: October 8, 2025
Michigan
1 review
0 helpful votes
Follow Kathleen H.
Unfollow Kathleen H.
Share Review
Report Review

Website review
October 27, 2025
Updated review

FragranceX is fantastic. I have been ordering from them for years. The only low rating I gave above is for the actual product I received which was not what I thought it would be.

Date of experience: October 17, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Kathleen,

Thank you for being such a loyal FragranceX customer and for sharing your honest feedback!

We’re delighted to know you’ve enjoyed shopping with us over the years. We’re sorry to hear the recent product wasn’t quite what you expected, and our customer care team would be happy to assist if you’d like to discuss it further.

We truly appreciate your continued support! 💫


Great site!
October 18, 2025
Previous review

Great site!

Date of experience: October 8, 2025
DO
1 review
0 helpful votes
Follow Luis R.
Unfollow Luis R.
Share Review
Report Review

Exactly what I order.
October 24, 2025

Great experience. The product came in perfectly. Price was very good. And delivery time very quick.

Date of experience: October 13, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Luis,

Thank you for your wonderful feedback!

We’re so glad to hear you had a great experience with FragranceX and that your order arrived quickly and in perfect condition.

We truly appreciate your support! 💫

Kentucky
1 review
0 helpful votes
Follow Debbie S.
Unfollow Debbie S.
Share Review
Report Review

The best deal I had gotten all year!
October 24, 2025

I absolutely love both of my orders, I still can't believe what an incredible deal I had gotten on my Youth Dew perfume and Versace Bright Crystal perfume! I have gotten lots of compliments on both bottles!

Date of experience: October 13, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Debbie,

Thank you for your amazing feedback!

We’re thrilled to hear how much you love your Youth Dew and Versace Bright Crystal perfumes, and that you’ve received so many compliments.

It’s wonderful knowing you enjoy the incredible deals with have! 💫

Oregon
1 review
0 helpful votes
Follow Johnny N.
Unfollow Johnny N.
Share Review
Report Review

Happy
October 21, 2025

Ive never once been disappointed so far and its been few years of buying cologne so you guys are good with me and I recommend you to all my people.

Date of experience: October 11, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Johnny,

Thank you for your wonderful feedback and for being a loyal FragranceX customer over the years!

We’re thrilled to hear you’ve never been disappointed and truly appreciate your recommendations to your friends and family.

Your support means the world to us! 💫

Massachusetts
1 review
0 helpful votes
Follow Jeffrey F.
Unfollow Jeffrey F.
Share Review
Report Review

Great service and quick ship
October 20, 2025

Found the cologne I was looking for at a cheaper price than many online shops! Was shipped extremely fast and was happy with the careful packing of a glass bottle in a box, but the outer box was strong as well.

Date of experience: October 10, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Jeffrey,

Thank you for your fantastic feedback!

We’re delighted to hear you found the cologne you were looking for at a great price and that your FragranceX order arrived quickly and securely.

We truly appreciate your support! 💫

North Carolina
1 review
0 helpful votes
Follow Marvin E C.
Unfollow Marvin E C.
Share Review
Report Review

Great.
October 20, 2025

I'm very satisfied with the products, and the experience, and the expertise in the entire process of the way all my orders have been handled.

Date of experience: October 10, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Marvin,

Thank you for your wonderful feedback!

We’re thrilled to hear you’re satisfied with the products and your entire experience with FragranceX.

We truly appreciate your trust and continued support! 💫

Ohio
1 review
0 helpful votes
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

Good customer service experience 👍
October 20, 2025

I got a new bank card and they called me because they thought that my card was compromised but I explained that it was ok, so I called you and your representatives and placed another order

Date of experience: October 2, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Robert,

Thank you for your great feedback!

We’re glad our customer service team could assist and ensure your order went smoothly.

We truly appreciate your trust and support of FragranceX! 💫

Georgia
1 review
0 helpful votes
Follow Gerry B.
Unfollow Gerry B.
Share Review
Report Review

Easy to Order at a great price
October 18, 2025

Bought some perfume for my wife. I got a tester that was double the size and a much cheaper price than the small retail bottle. You cannot tell the difference between the tester and the retail botte.

Date of experience: October 8, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Gerry,

Thank you for your fantastic feedback!

We’re delighted to hear you found a great deal on the tester perfume and that it met your expectations.

We truly appreciate your loyalty and continued support of FragranceX! 💫

California
1 review
0 helpful votes
Follow Kevin P.
Unfollow Kevin P.
Share Review
Report Review

Good prices on hard to find items
October 17, 2025

Purchased 3 full size and 1 sample size bottles. No problems with full size but sample size bottle appeared to be 3/4 empty. Last one available and it's more for a display than actually using so not worth returning.

Date of experience: October 7, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Kevin,

Thank you for your feedback!

We’re glad to hear you were happy with the full-size bottles and our selection of hard-to-find items. We apologize that the sample-size bottle was not completely full. Please rest assured that all products from FragranceX are 100% authentic.

If you ever encounter any issues with your order, please don’t hesitate to contact our customer care team at [email protected] for assistance and resolution.

We truly appreciate your understanding and continued support! 💫

Norway
1 review
0 helpful votes
Follow Jainel V.
Unfollow Jainel V.
Share Review
Report Review

MAHD AL DHAHAB
October 17, 2025

The perfume doesn't last long, and the front is missing some small features that make it different from the original. It's not a strong-smelling, stand-out perfume.

Date of experience: October 6, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Jainel,

Thank you for your feedback.

We’re sorry to hear that the fragrance didn’t meet your expectations in terms of longevity or packaging. Please rest assured that all products from FragranceX are 100% authentic — we never sell knockoffs or imitations.

We appreciate your comments, as they help us continually improve our selection and service.

If you’d like, our customer care team would be happy to assist with your order. Please reach out to us at [email protected]. 💫

Massachusetts
1 review
0 helpful votes
Follow Willvetta G.
Unfollow Willvetta G.
Share Review
Report Review

Top of the line quality.
October 17, 2025

Fragrance X has the real quality items and never a knock off product. The price is affordable and the shipping time is great. They keep you up with the tracking of your items arrival. On a scale of 1 to 10, they get a 10 for excellence.

Date of experience: October 7, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Willvetta,

Thank you for your amazing feedback!

We’re thrilled to hear you appreciate the authentic quality, great prices, and fast shipping from FragranceX.

Your 10/10 rating means a lot to us, and we truly appreciate your support! 💫

California
1 review
0 helpful votes
Follow Muhammad A.
Unfollow Muhammad A.
Share Review
Report Review

4.6
October 16, 2025

No experience yet. That's because I haven't used it yet. I'll see when I use it and then because I've only used it for a day and haven't used it yet.

Date of experience: October 6, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Muhammad,

Thank you for your feedback!

We understand you haven’t fully used your fragrance yet, but we have a feeling that once you do, that 4.6 rating might just sneak its way up to a perfect 5!

We hope you enjoy your FragranceX purchase and truly appreciate your support! 💫

Florida
1 review
0 helpful votes
Follow Adam A.
Unfollow Adam A.
Share Review
Report Review

Just being real
October 15, 2025

This site is legit all the fragrances I've gotten are 100% authentic would highly recommend if your a chick 🐥 or a $#*! 🍆 lookin to lvl up your smell game 💯

Date of experience: October 5, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Adam,

Thank you for your awesome feedback!

We’re thrilled to hear you trust FragranceX for 100% authentic fragrances and appreciate your fun way of recommending us.

Whether you’re looking to “level up your smell game” or just treat yourself, we’ve got you covered! 💫

Florida
1 review
0 helpful votes
Follow KATHY C.
Unfollow KATHY C.
Share Review
Report Review

I like ordering from fragrance x. However this time I found the perfume i ordered smells really good however the smell of it wears off really quick. So I have to reapply more often which In return I'll go through it quicker.

Date of experience: October 5, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Kathy,

Thank you for your feedback!

We’re glad to hear you enjoy ordering from FragranceX and that the perfume smells great. We’re sorry it doesn’t last as long as you expected.

Please rest assured that all our products are 100% authentic. If you’d like, our customer care team at [email protected] can help you find a fragrance with longer staying power that suits your preferences.

We truly appreciate your support! 💫


Was very easy
October 6, 2025
Previous review

Was very easy

Date of experience: September 26, 2025
Jamaica
1 review
0 helpful votes
Follow Joshua R.
Unfollow Joshua R.
Share Review
Report Review

Ultimate beast mode scent
October 14, 2025

I can't go wrong with fragrancex.com at all. They have best and cheapest perfumes one can think of. I did a really good buy on my last purchase.

Date of experience: October 4, 2025
Fragrance T. FragranceX Rep
5 months ago

Hi Joshua,

Thank you for your awesome feedback!

We’re thrilled to hear you’re loving your “ultimate beast mode” scent and had a great experience with FragranceX.

We truly appreciate your support and happy shopping! 💫