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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Great fragrances at cheap price. Wide range of perfumes.
I smell like.
Like like omg. Ysl last forever i get so many compliments. Prada candy is hands down my weekend scent grown and sexy.
Simple and easy! And I found what I was looking for!
I was please with the products,, I was happy with the experience, I am looking forward to be back again
Muy profesionales y muy buena calidad el producto y llego en tiempo
First time purchase. Happy with fragrance. Thank you
Great experience and good product. I received it on time. Smells great.
The selection of fragrances is great, and the prices are too! M
The selection of fragrances is great, and the prices are too!
This came in a blue bottle instead of a brown one and the scent is different
Envíos rápidos, son confiables y responsables. Me encanta.
While FragranceX doesn't always carry everything that I want, the few that they do are authentic and shops incredibly quick. I ordered a bottle Wednesday morning and received it in the mail Friday afternoon all the way from NY to San Francisco! Highly recommend if you find something here that you want!
Great Cologne's
Great pri$es
The Order process was smooth, quick and easy;
the Colognes were delivered in-a-quick time (Army talk) very efficient;
i am a Owner Operator/TRUCK Co. LLC & efficient, mannerly & safe
Is the Businessmust
TAYRELL
Exelente y super rapido me encanta y lo recomiendo a todos mis familiares!
Do not like the fragrance much. It is bit heavy but it disappears after an hour and there is no trace of it on my skin. As far as shopping and shipping goes - everything was great.
Happy to receive notification on the product arrival, in a timely fashion.
Love the scent
Happy to receive notification on the product arrival
I'm putting out a apb on delina Pafum De Marley did not come to play. I love it I trust FRAGRANCEX with all my perfume choices
Very Good, love the details and explanation of the way the colognes smell. And alot of the colognes from back in the day that are hard to find anymore.
Very Good, love the details and explanation of the way the colognes smell. And alot of the colognes from back in the day that are hard to find anymore.
I always order from fragrance x because I get my orders fast & at a great price.
I have been ordering for years from your company & always received great customer service from calling in my orders.
A pleasant experience when your order arrives and there are no issues. Typical with FragranceX!
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

