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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Easy to shop! And you can browse easily! Most perfumes are available.
Easy order process, great price and fast delivery.
Easy to find what I was looking for. And quick checkout with PayPal.
Easy to find what I was looking for. And quick checkout with PayPal.
Ordered10 bottles because the price was great. I love this fragrance ever since I first tried it!
Love the prices. Can order and it's to your door in no time at all. I bought my husband's favorite to put away for Christmas
Excellent and easy! Thank you for the great deal! Awesome product and excellent price!
When I made the order I thought I was ordering from fragrancenet.com Because I ordered from them before, I had never heard of fragranceX, I thought to myself oh is this a scam, But I went ahead with the order and I'm so glad I did, everything went smooth and I received my miracle perfume, and it smells so great on me. I will definitely be ordered from you all
Again. Thank you so much
Had what i wanted to order. No real problems order
Had what i wanted to order. No real problems order
Easy to use website. Have used before can highly recommend.
I have shopped here several times and am very pleased with all my purchases. Thank you for making my purchases easy with a quick delivery.
Had no problems as of yet. Great job on getting my product
Always a good experience.
The perfume is not imitation and shipping time is always reasonable.
I've been using fragrancex for about a year and I've never had a bad experience.
Perfect process... Great service. Product arrived in a few days and tracking was provided to make it easy for us to receive the package.
Can't wait to smell this! I was a little surprised that it was Magnolia but I was OK with it it it didn't really remind me of anything my grandma would've worn I'll look forward to finding another 4711 treasure
I love this website. I would recommend this site to my family and friends.
I love this website. I would recommend this site to my family and friends.
Ships fast too! High quality products. Will order again.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

