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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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I have a grandson and niece that are at the age to start using cologne and I like the option to find some of the fragrances no longer available in stores.
I have a grandson and niece that are at the age to start using cologne and I like the option to find some of the fragrances no longer available in stores.
Overall a good experience would recommend! The product smells really good and the shipping was fast.
I only purchase perfume form Fragrance X... their website is customer friendly and their products are amazing
Excellent fast and secured good choice I saw the comments about how good is this brand
I got the perfume super quickly and the box was not damaged or messed up. Everything was in its original packaging with the plastic wrapped.
Excellent! Always great! Great selection and shipping.
Quick and easy to navigate website. The prices are good. The shipping is fast.
Unbelievable quick delivery! I would absolutely order again, my overall experience has been exceptional.
DELIVERY VERY FAST, ONE COLOGNE I JUST RETURNED, LIKE THAT THERE IS FREE RETURNS BUT WHEN I SAW $5.95 WILL BE DEDUCTED FROM MY REFUND FOR USE OF LABEL I HAD TO PINCH MYSELF, COULDN'T BELIEVE WHAT I READ, BIG TURNOFF
Cant seem to use the after pay. But The fragrances are good and its just in time for fall thank you.
Very positive and received everything on time. Made an order by phone and employee very attentive.
It was easy to look up and choose what perfume was wanted. It was easy to place and pay for this order and it arrived with in 5 days of purchase. I am completely happy with this experience and it gots me feeling sexy...
Always best pricing and prompt service and no need to make a trip to the department store.
Great variety of products, easy to navigate. The mont blonc was awesome great smell love it, the coach is my signature scent so that's always great. Wasn't to much for the CK eternity not my cup of tea. I for got I didn't much that the last time I purchased.
Great variety of products, easy to navigate.
Loved to get my box of perfume in s timely manner and i could track my package with ease
Good perfume, fast shipping and delivery, will definitely be buying again from them.
Awesome sauce! Haven't ordered any type of fragrance in 15 years, and was skeptical. Was not disappointed!
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

