FedExReviews 2,900

We received email that our item was being delivered on Feb. 28,2022 by the end of the day. I was home ALL DAY, We also have security camera out front of home. During the day i would check FEDEX tracking just in cause. I checked tracking a little after 4pm, and lord and behold there was update. Now let me say i live in a house and it is not a business, but the driver that day wrote the reason package was not delivered was due to BUSINESS/HOUSEHOLD NOT HOME. THAT WAS A BIG FAT LIE. Then the box was taped together because someone, somewhere was having a very bad day and destroyed the it. Thank God there were no breakables inside.

I paid for an overnight shipment with a Saturday delivery.
Nothing showed up on Saturday and the tracking information stated the shipment was at the Miami hub being processed.
Monday rolls around and I call, only to be told the shipment had been delayed but they guarantee Tuesday delivery by 4:30 Pm.
Tuesday at 4:35 I call to find out where my package is and they tell me it's been delayed again due to ice on the runway. I inform them that the package is in Miami and its 85 degrees outside. Now she consults her book of " lies to tell your Customer" and starts rambling on about some other nonsense. Don't use Fed Ex, they lie and never offer a refund.

I WOULD GIVE THEM A HALF STAR RATING IF IT WOULD LET ME. THEY ARE GETTING WORSE EVERVERY DAY DEL. PACKAGES. I CAN NOT GET AIR PACKAGE NEXT DAY TO SAVE MY LIFE. IT TAKES 2 DAYS EVERY TIME!

Hello FedEx you guys are the Worst and my Tracking number is ************** and You guys Said it was empty. Its not you guys will answer to my BBB Complaint don't make this go Further as more Action will be needed. I can get in contact with my Layer DO BE AWARE FedEx This is only the Start what did you guys do Tamper with my Package if that is True That is a Federal Offense and That does go against any Policy. IT WAS ALSO NOT DELVERD AS WELL. FedEx is a Business where crap Goes South They can Either Delay your Package and also Delver it to the Wrong Address. Also i am the Receiver of this package. FedEX also has a Active BBB Complaint Answer me Now FedEX you Guys will Never Get Away with this

El sevicio subio 15dls más y no cumplen con la fecha de entrega, muy caro y no cumplen horarios ni dias para entregar. Pésimo servicio.

I ordered an expensive home sub-woofer and it was shipped FEDEX. Over the next week, FEDEX had no idea where the box was. I tried to follow it using their tracking tool which was a waste of time. It was supposed to be delivered a week ago but they kept changing the status. One showed it had arrived at the Phx FEDEX location the day after it was to be delivered. The next item on the list the next morning showed that it was still it transit. Today it showed it was on a truck out for delivery. Then about 30 minutes later it said it was in transit again. Trying to get any information from their phone customer service was a complete waste of time. Late this evening it was dropped off at the door.

I had been talking with the company and told them I got tired of waiting and had numerous bad experiences with FEDEX before, so I purchased the same unit locally. They provided a label to ship it back and to refund the charge. I had to take a picture of the box because the box had serious damage on one side which I attached to an email reply.

How FEDEX stays in business is beyond any explanation. They have to be one of the worst companies in the US. Never ship anything FEDEX nor have a product shipped to you via FEDEX. I would be ashamed to be an executive of this company knowing how mismanaged their service is.

Will not submit a picture of order because it has address and other personal info on it.

I paid $22 to Fedex for a two-day delivery of a medical device needed for post-op, It has been five days and still have not received the shipment, which came from Atlanta. I live in Houston, a one-day drive. There were no weather issues. The tracking number said "delayed" at every stop. If they did this to me they'll do it to you.

I ordered a $200 pair of boots from Timberland. They were never delivered to my home. They did an investigation and came to the conclusion that it was delivered here anyway. They gave me a time of 252 that it was delivered. I went back on my cameras and they were never even here I have tried several times to to get a person to speak with me and they will not do it. I told him I'd like to speak with someone because they weren't here and I checked my cameras and they canceled the whole thing. Would not even get back with me. They know they weren't here and they stick me with $200. I have proof that they weren't here and they still won't work with me. They are all a bunch of liars and I have proof!

If I could rate FedEx a -10 I would. My father's remains were sent by the funeral home to my home address. The delivery date was supposed to be Feb. 27th and then they delayed it to the 28th and now they are saying March 1st with no guarantee. At this rate I will not have my father's remains for the funeral. Fed Ex is prioritizing other packages such as clothing, documents and purchases over remains needed for a funeral. This is just disgusting. I even offered to go pick it up from the warehouse and was told there is no customer service there- I can't go there... SHAME ON FED EX! On top of grieving my father' loss they can't even get me his remains as promised. Each person in customer service I speak to doesn't care that I won't have his remains for the funeral. I'm just so sickened. DO NOT USE FED EX!

Dropped off my prepaid overnight parcel at a Fed Ex designated Dollar General drop off. And Fed Ex never picked it up! Sitting there 2 days later. Tried to reach Fed Ex through online representative and they are zero help. So now I have to go back to DG, pick it up, and drive it the whole way to a main Fed Ex location. Never again. Go with UPS or USPS only.

2 stars screw missing contacted customer support and they sucked…………………………………………………………………………………………….

I had faced multiple issues with FedEx delivery within span of two weeks.
Never order costly items with FedEx.
In my case, as AT&T is tied with FedEx. So second time also AT&T courier mobile with fedex. Two times FedEx didn't deliver the mobile.
Second time when i called fedex agent, the agent said instead of delivering to our address the driver delivered another address and told that driver will collect and handover in 2 days. Even after 5 days, there is no update. When i called on 6th day to the agent, the agent replied to contact shipper and file lost claim,.
Worst experience. Stay away from fedex..

I have had multiple packages stolen through this company. I recently ordered a new phone through Samsung and was disappointed to find that it is being shipped through FedEx the first day of delivery after giving instruction that I couldn't be home due to work until 4pm they tried to deliver at 2 o'clock that day 2nd attempt I had someone at my residence to be ready for the package and they never showed up yet put it down as a second attempt that would leave me with one more before I have to drive 2 hours away on a busy schedule to pick up my package and yet they haven't made a third attempt it has been 5 days since the second attempt that was never made and now as I try to call their customer service hotline all I get to talk to is a robot that won't put me through to a representative so that I can go pick up my package no matter how many times I've called and now I'm worried about my package or if I will ever get it a very expensive package at that the only reason I could think that companies would ship through FedEx is because they make their delivery fees so cheap its the worst company I've ever had the pleasure of being a customer for

Consumers are forced to give a star rating. FedEx's standing has declined to just over 1 star. No wonder!

I saw the Fed Ex truck arrive today and opened my door to pick up my package a few minutes later. The package was halfway down my sidewalk. NOT at my front door as indicated on the delivery details. Poor service Fed EX!