FedExReviews 2,900

UPS never failed to find my residence. I've even received calls for guidance. If fedex can't find it they'll report back to shipper that it's a wrong address when it's not. No calls, no notification, no anything except WRONG ADDRESS because the driver can't find his@$$ with both hands. And apparently their management will back them.

FedEx lost my package of apparel just so happens to be over 200 dollars worth. This will be the last time I use FedEx for anything. Thank God they are not handling my Yeezy 450 that cost 1200. 00. When this happens the suppler automatically thinks the customer is lying, about receiving there order and wont a replacement like the handler had no part what so ever in it coming up missing. When you call FedEx customer service they just tell you what you wont to hear to get you off the phone. Never Again

I ordered a pound of Panacur granules for my dogs. I had to get a prescription from my Vet. This costs me 489.00. I ordered from California Pet RX. It was shipped and Fed Ex said it was delivered on Feb 4,2021 at 11:44 am. IT WAS NOT! My package is no where to be found. I live in the country and we have not had any theft problems in our area. Our GPS always leads people to our neighbors. Fed Ex said they would contact the driver. That did not happen. I never received not one phone call from Fed Ex. California Pet RX filed a claim only to email me and tell me that Fed Ex denied the claim and closed it out. BULL$#*!. WHERE'S MY PACKAGE! I called Fed X and ask to speak to supervisor... no supervisor. I ask for the name of the guy that delivered the package... they cant release that. I asked to file a new claim... they cant do that. They put it off on California Pet RX. I called CPRX back and they preceded to tell me it was a prescription product and Fed Ex said they delivered it. They told me that they couldn't start a new claim. Finally she put me on hold and said she would speak to her Manager. I was still told it was Fed Exs denied claim. After complaining second time, I was put on hold so she talk with her manager. They agreed to refile a claim. CPRX did there job shipping it to m
Its Fed Ex who is the screw ups. Wouldnt you want your product especially if you spent 489.00? So now we wait. It's a waiting game
I will pay 350.00 for a lie detector test, and when I pass it. Fed Ex can pay for that and my product. If this is not resolved. I will pay them a visit in person!

FedEx cannot get it right!, cannot deliver orders in a timely manner it al all! Use another carrier if you want your package!

FedEx charges RM181, a letter of not even 300gm of weight, from Kuala Lumpur, Malaysia on 13th Jan 2021 to arrive Suessau, Germany within 2 days which is on 15th Jan. It did not arrive as scheduled, but arrived 3 days later which is on 18th Jan. FedEx price is so exorbitant & disproportionate to their service offered. It took them more than double the time to arrive, not as scheduled. We have complained, but till date no refund. They are not only cheating poor Malaysian people, but also other customers world wide. Please do not choose FedEx for your deliveries, as they are cheaters & liars! I pray Karma will get to them & will go bankrupt for cheating customers!

I'd give them no stars if that was an option. Worst company I have ever dealt with. Terrible customer service. The Watertown CT manager Nicky Hunter is rude and condescending. They delivered a package that was to be re-routed back to me. They promised multiple times it was on its way back to me with no further charge. Then they screwed up again and offered no solution other than to charge me again to get my package back and there was no way they could waive that fee. Told me I couldn't speak to a manager on the phone BECAUSE OF THE WEATHER! They couldn't take a PHONE CALL BECAUSE OF THE WEATHER. If you're in the Watertown, Waterbury, Wolcott, CT area just drive the extra bit down the road to use UPS. Honestly wherever you are located just use UPS or USPS. FedEx will give you the run around and then try to place the blame on you. I wish I read their reviews before I ever used them because their reviews are awful. Spend your money elsewhere.

My 3-4 day delivery package was shipped 2/9. Therefore, it should have arrived 2/12 or 2/13. It didn't even leave its origin facility by those dates.
Today is 3/1. My package status hasn't been updated since 2/23. It shows there is no estimated delivery date at this time.
I have called FedEx multiple times. Their reps are apparently reading from a script, telling me that packages are delayed due to a severe winter storm and will be delivered as soon as possible.
The storm was 2/13 - 2/17.
Everything has been melted for well over a week but my package still hasn't moved.
The package should have been delivered before the storm.
The package was coming to Florida, which was not affected by the storm.

FedEx has delivered my Chewy package to the wrong house 7/7 times! I called FedEx and Chewy and a complaint was sent, someone called me from FedEx but nothing changed. Chewy chose FedEx over me. Their loss. I tried to stay loyal but Amazon wins again.

I have received 2 packages from Amazon and am still waiting after 2 delivery changes. There's no excuse why an item should sit for 4 days. I think there OverFed!

My delivery from Apple was to arrive last Wednesday. Then Thursday. Then Friday. It never showed up. I asked for it to be delivered over the weekend. No. Still isn't here. Almost a week late. Even Apple hasn't found out the reason for the delay. Lousy service as far as I'm concerned. I won't use FedEx ever again.

The worst shipping company I ever use! I have been delivering my urgent documents for the second week! I pay a lot of money for urgent delivery, but the package never arrived. Now the status is Pending. The company is to blame for my paperwork problems now.
Never contact this delivery service!

Updated just now

Worst service EVER

FedEx customer service is dismal at best. They could care less about you. They have outsourced their customer service to the obvious low bidder who will tell you that they are trained... trained to brush you off. If you do have a problem with your shipment... its your fault for selecting the shipping method you did. What I was unaware of was their economy service gives FedEx the option to deliver themselves or pass it to USPS. My package arrived at my local hub, and then got shipped out of my state to be dropped off at a USPS facility where it got lost in the suffel. They could have at least dropped it at a local USPS facility. So what was supposed to be 5 ti 7 day delivery, took nearly a month to get my package. It is very clear that if you do not use the most expensive method, THEY DON'T CARE. Wish I could rate 0 star.

Terrible service, firstly they could never help me with keeping a package in an office, secondly they only left it at home even knowing that I moved from place, third the company does not serve in the telephone service, and to finish with FEDEX, they are inept to attend and in its application it does what they want, they have withheld a package that I have been asking for and that according to they are going to deliver it and the truth is I have not even received it, terrible service

They have now list two packages in two weeks. Their customer service people have hung up on me twice and refuse to let me talk to anyone who can get something done. They also refuse to refund my fee despite the fact they lost two pack

My package was delivered to a well known drug house down the road from my house was in contact with the driver about the address which a typo was made the driver text said he was at my house I replied said no ur not and the response time between our text was like 30 mins due to being busy trying to find water line for my home that every single water line busted during our national disaster from the overwhelming weather we had this past week we have been without water for over 2 weeks now and the package That was left at the wrong address was the main water line that we need to fix the broken pipes so we can get water to our home again after speaking to the driver again today he called the supervisor out of temple and this is where fedex completely 100 unprofessional the lady didn't bother to call me she text me saying that it's not their problem and that I should attempt to retrieve my package from the well known drug house myself and says that fedex isn't gonna compensate my package nor help to get it back from where they just left it at first of all it should have been left on the truck until conformation was made that the driver was at the correct location and tried to re deliver it the next day which would be today but NO my parts needed for my water lines is the hands of known drug dealers and I'm suppose to be out the money I paid for the parts plus the 20 bucks extra to have the next day delivery which is 4 days late already you would think that as big and as much as everyone uses fedex that the company would try to accommodate their loyal customers a little more than what they do which is absolutely NOTHING I VERY DISAPPOINTED IN THEIR ACTIONS AND IM NOT DONE HERE I WILL BE CONTACTING THE LOCAL NEWS MEDIA TO PUT FEDEX IN THE spot light so everyone can be aware of how dishonest and unprofessional fedex is... I gave them every opportunity to do right and to make things right for the mistake they made by leaving my package at the wrong house and the refuse to do so. They leave me no other choice but to make their mistakes known to the world. God bless yall at fedex God don't like ugly and that yall have been

DON'T USE FEDX its infa structure has collapsing due to bad weather & over bearing of COVID deliveries. 4 days to receive time sensitive overnight delivery, within an hour returned for shipment at FX office, and still not arrived! 5 days later with NO SCHEDULED DELIVEY DATE AT THIS TIME! THAT IS 9 DAYS AND STILL NOT ARRIVED, Why isn't anyone talking about this?

I will never again use FedEx services!- this company is garbage! They knew the delays ahead and yet they took customer's money for services they couldn't fulfill. In my case was overnight shipment, and 10+ days later no sign of delivering! Shame on FedEx! Return customers money!. They have been on the downhill for a while now, with delays, damaged, lost, stolen shipments, etc., but now they are blaming the weather for the huge delays and their Fxxups! For how long are they going to be pulling on that excuse!... whatever you do, do not use FedEx! And if you need to send international always use DHL, you can never go wrong with them!

I paid $20 for overnight service on 2\19\21. In which my package was due to come to me on 2\22\21. Of course there was some inclement weather on Thursday and Friday and I was told by FedEx, the Memphis, TN was closed which is understandable. My package arrived to the Memphis, TN location, on 2\20\21. I checked the travel history. On the website it kept guaranteeing me that my package would still arrive to me in Knoxville, TN on 2\22\21, even the virtual assistant said it would still be delivered by 8 pm. After 9 pm on 2\22\21 The status changed to there is no delivery information available. I call FedEx today and they tell me my package is still sitting in a bin and they don't know when the package will be delivered. The website says delivery pending. Which is the worst service I have encountered. I am scheduled to move out of town this week and my package is still sitting, also there was no attempt to try and find the package, although I paid for overnight service, which appears to me as stealing my money for the the overnight service I paid for and it is somewhere in limbo. I am stuck and very disappointed in the service as I feel I should be due a refund. I understand about inclement weather but it is not my fault in trusting that I would still get excellent service from FedEx and did not

A delayed delivery for few more days may be understandable because of the inclement weather, but leaving the package on the driveway and by the trash bins 7 yards away from the door that's unacceptable. I was lucky enough my neighbor saw the delivery person tossing the package( a mattress) and was able to leave it by my doorstep.