FedExReviews 2,900

And maybe in a couple years a fedex truck will deliver it.
If they do deliver my packages they are usually in damaged boxes and in or near the street. I wonder sometimes if they just drive by and push my packages out the door.
UPS delivers to my door... hey fedex how come UPS can but you can't?

My experience with fedex USA and their representative in Egypt was the worst I had in shipping. Fedex is very expensive and they charge you an arma and a leg. I had bought some items from Juvias place and they decided for me its going to be shipped by fedex. I paid USD 23. Then when the items arrived to the customs in Egypt they didn't have the proper invoice from the shipper which is against the law in the USA. My items had to stay in customs for days till I tried to get the invoice from the seller. Fedex told me its not their problem which it turns it was. Then they wanted to charge me about 180usd between customs and their fees. They didn't ask me in advance and they haven't gave me an approx. Amount even. Their customer service was very slow in reply and I lost my items. I have read about their bad feed back before and I didn't beleive it. But now ia. Letting everyone knows how bad and overcharging fedex are. I have documents to prove it. I will try to get it attached. Final word Dont use fedex.

I ordered a tv for my elderly father's birthday on 3/27/21. It was supposed to be delivered 4/1, plenty of time before his birthday. Fedex processed the order 3/28. As I am tracking the item most of the time it says pending or it will be delivered the next day by the end of the day. When I can track the item, it has been as close as 20 miles from my dad. It's gone from FL to AL to GA to TN to now TN. He lives in the panhandle of FL. Now the tv will not be there for his birthday.

*******032, has been in Columbia SC for 5 days... 44 miles from my house.
Told me once it was to be delivered on March 29th... 4:16 am on the 29th arrived still there... no date for delivery
When will this package be delivered
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Too numerous to mention occurrences of deliveries not arriving where they are supposed to. Latest is an order that was place 29 March 2021 and according to Fedex tracker going from Hagerstown, Md to Frederick, Md. On 1 April 2021, the tracker states it is in Greensboro, NC since yesterday awaiting to be given to the local post office. Why would the package which should be traveling in state, be 3 states away? I give 2 stars because about 50 percent of the time, my packages actually arrive where they are supposed to, on-time or early. 2 to 1odds aren't bad for Vegas.

I called to ask about a packaged that was supposedly delivered at my house on a Sunday which, I was home all day and my house has cameras and no Fedex driver or even a Fedex truck was at my house or in my area... did i mention I had cameras' that also see the road? I opened a case and waited the "48 hours". Not one call or and email came so I called to get an Update... oh they finally assigned someone in the 46 hour of the 48. Ok no problem so I waited another day to see what they found. Here it is more than 72 hours after I reported so I called and asked for an update. The lady told me my case was closed. (Again I received no email or phone call). She told me that she couldn't give the reason why my case was closed and i had to call back in the morning to talk to that department... Oh really... i was told by every representative that i would either receive an update by email or by phone. I called a little later just to check if there was an update and the voice system said to contact the shipper... ok so is it up to the shipper to replace and item that FEDEX lost and use their funds to replace the item?

I was scammed by Fedex. My package was never delivered. I received a delivery notification, checked outside, no package. My package was stolen! They denied my claim. $880 worth of goods. Smammers.

I wasn't even going to give them 1 star but it's required to leave a review. Fedex has the slowest package delivery and when you sign up for updates you don't get them. I'm waiting on 3 boxes and have no idea where they are or when they will be here. Due here yesterday! And no one knows where they are!

Worse company ever! Driver delivered my husband's package but not my package the same day and marked both packages as delivered. I had been since then non stop calling them and their customer service company trying to get hold of my package which they say oh sorry its returned back to our facility by the driver (why? Dont ask as they dont know and i dont either)
The worst part is they refuse to change the status online from delivered to not delivered so atleast i can file a refund claim.
Which i did but since the bank asked for tracking info and as per that it shows delivered my claim was declined. I have no clue where my package is.

Right now i am typing this review while on hold at one of the zillion calls with fed ex customer service agents. Who clearly confirms my package was not delivered as they see in "THEIR SYSTEM"but refuses to change the status online so i can see the same. To me it was showing "delivered" which now doesnt even show that. It just shows error. But they clearly refuse to update that info.

I am unable to confirm or prove to the shipper or the bank that my package was lost and was not delivered and that the carrier FED EX refuse to change the information to the correct one online!

Awful customer service. They screw up and only offer charging you more money to get your package back as their solution. Trying to get a hold of someone who can actually help you is a waste of time. They promise everything's fixed and you give them the benefit of the doubt and the continuously mess up again and again. I was told I couldn't speak to a manager or supervisor on the phone (ON THE PHONE) because of the weather. Yea you read that correctly. The manger I did finally speak to was rude and very inconsiderate. She basically mocked me and said there was nothing she could do. Spend your money elsewhere. Save your time, money, and sanity and use UPS or USPS. FedEx is a joke of a company and I honestly don't understand how they are still in business because I see way more bad reviews than good. I wish I looked up their reviews before I ever used them.

I ordered couple of products from Mypillow.com on 2/20. Mypillow shipped the order on 3/16, and it was delivered to Fedex facility in OSSEO, MN on 3/17. I have been monitoring the package tracking for 8 straight days without any further info. Today I called Fedex, and they said it was considered lost since it was not delivered in 7 days. I urged the operator to call that OSSEO facility to enquire about it, and she would not. That Fedex organization became like a governmental organization. They only give those cliche answers and wouldn't think outside the box.

This company is insane. They handle your items with no respect and when they loose it (which they do a lot), they are not even sorry. They have no information on where the package is coming from, where or who lost it, they just told me they cant they cant track it anymore and basically, I am on my own. Save your money and never ever deal with this absurdity

Well, we all know how bad FedEx service -- particularly FedEx ground -- is. That's certain, documented, and no longer in question. And, they seem no longer to care; they "give good phone," but actually do poorly. So, what is one to do? Let's all help ourselves while we send a message to FedEx that they will finally hear. My company just closed its FedEx account, and opened accounts with both UPS and DHL. To my pleasant surprise, they a) do MUCH better delivering, including both ground and air service, and b) have VERY convenient drop-off locations AND offices!

I ordered 2 packages on the same day. Paid for 2 day shipping on both. One from the west coast and one from the mid west. Today the California package arrived, a day late but understandable give the state of things. What has me irate is that the other package sat in the same center as the one that arrived today, not for 1 day but 2. It is now Friday (4 days after the package left the shop) and the emergency repair parts I need won't be in until Monday at the very least. No refund, nothing done about it just a half hearted sorry. If you're going to offer a service at least make an effort. I would not have been mad if the package was going to be here tomorrow, but they don't do weekends at the FedEx.

I had a package come for a overnight shipping and never got my packege they ain even try n deliver it they jus sent it bck to my mom again and then she reshipped it it was suppose to be here yeaterday and never came were my package at dawg