FedExReviews 2,900

A delayed delivery for few more days may be understandable because of the inclement weather, but leaving the package on the driveway and by the trash bins 7 yards away from the door that's unacceptable. I was lucky enough my neighbor saw the delivery person tossing the package( a mattress) and was able to leave it by my doorstep.

We have now twice had a situation where Fedex accepted an order and payment from a US based sender to deliver to us by air in French Polynesia when they KNEW AT THE TIME OF THE ORDERS that there was no air delivery possible and that the parcels would get stuck in New Zealand awaiting aggregation into a sea shipping delivery.

To add insult to injury, they then refused to entertain a refund request.

With their unparalled access to international delivery information, this is cycnical and immoral commercial behaviour.

HORRIBLE BUSINESS! Do not let anyone ship important medications with FedEx! They do nothing but, promote the pain and suffering of others causing a snow ball effect that in the end effects everyone. After spending thousands of dollars this past year on next day shipping charges with this company they continuously cause delays for no good reason! Customer service is absolutely useless and does nothing but, cause more problems! UPS used to be the worst but, they seem to be the only capable carrier anymore other than Amazon. I'm looking for legal advice at this time as they have caused a great deal of damage at this point. When you call a company and reach the other side of the globe that should be the first clue that something's wrong with the company.

I don't know what happened to FedEx but they are now more unreliable than USPS. Tracking is bad packages always late. It's ridiculous.

I live in an apt complex where we have a phone you can call to get person to come get package or the driver could call office so he/she can put package in office. Drivers will just drop package off in entrance where anyone can take the package even people off the street or like me today wont even attempt to deliver the package and just say they attempted to deliver it

I paid $235 to ship some space heaters overnight to my family in Texas because they ran out of propane during a freak winter storm and nobody had heaters or more propane to sell them. This is winter. It was an emergency.

97 hours later, the heaters are still sitting in Memphis! I could have driven them to Texas myself in only 25 hours. I know because I've driven that route before.

FedEx said they were delayed because of weather. Well, OK, I would have understood if they had been delivered in the evening instead of the morning, but not more than 4 days late. FedEx has been in business for a long time. It has to deal with winter weather every year. It should have this figured out by now.

BBB rates FedEx way more highly than it deserves. I will NEVER use FedEx again!

I have never had a good experience with FE. Recently when my package wasn't delivered by day 4 after paying $60 for 2 day ship, was told that they would not reimburse because there is a COVID clause which means that they don't have to deliver on time. Signed up for application and left instructions to deliver after 5. Tried to deliver 2 days in a row in the a.m. called and got a call center in another country, No Americans work there. Couldn't understand. The level of poor service and incompetence is astounding. I complained to the shipper. Got nowhere. Can't understand why companies use.

Nothing ever comes on time. Packages will be marked out for delivery for days in a row before actually showing up. I wish that companies would stop using fed ex. I would literally pay extra for UPS or USPS. At least they are reliable

Worst ever currier. Since pension plans changed and now more profitable delivering Covid vaccines, they never. NEVER deliver anything on time!

As of today 2-26-2021 we are still getting a run around by them. Claim is opened but not paid. We have already reimbursed our customer. We are a small business and can't afford to not get paid in a timely manner. Do we have to sue them or?

Every fedex use by any business I have purchased from has ALWAYS been taken to another address and some strang person sign for or just left with some woman...

Others simply left at the wrong door and I never receive except by the kindness of the heart of those who will look for me based on the address on my package, which is correct by the way...

Or just like today, waiting on a package due yesterday which was picked up from FedEx facility 45 miles away by a delivery truck taking it 62 miles away to not deliver.

Needless to say I abhor FEDEX and have made several attempts to avoid using this service. I pay extra for UPS and don't mind the added expenses just to avoid this every instance occasion of losing my parcels

God has to guide me to a safety zone of avoidance of this company as they stress me totally out everytime I am notified by a shipper FEDEX is on the move with my package.

Am currently working on new business opening soon and I solemnly vow to always use UPS or USPS general or priority as to NEVER infict this type of pain or suffering upon my customers.

With that said I rate FedEx a -0 for time, extremely poor delivery if at all and insane customer service who have yet to benefit me by themselves simply having a job and receiving a paycheck.

Judgement/kharma/Justice
Help Us All

They will leave boxes falling down from top of mailbox planters, leave in front of garage doors (clearly marked for deliveries otherwise) for car to run over with

Usps and amazon guys are like angels compared

Too bad there's no zero star rating

To all of you who has gotten the chance to read this review Please do not take it lightly
Fed Ex-head quarters located at 601 River Rd, Bridgeport Philadelphia PA ******* Drivers are a bunch of crooked lying unprofessional thieves Twice, I've ordered from a company I have been conducting business for years Heartland America Mind orders total value of $255.00 Fed-Ex driver stole my packages twice, and actually signed for it I reported, as well as filed a complaint against perpetrators in hopes of getting justice done I spoke with an employee of European descent, addressed as Mark over the phone, pertaining to the recurring issue The bum hung up on me I eventually spoke with someone addressed as Tom which supposed to be a supervisor He claimed that he was going to look into the matter and assist me This issue with Fed- Ex is horrible these thieves not delivering my packages at the same time stealing customers packages Not leaving door tags nor stickers on main entrance doors This sort of negative activity with Fed-Ex unprofessional drivers take place at Penn Lee apartments Whatever you do you must be mindful of these crooked fed-ex employees and postal service is not good as well The most reliable carriers as of now seems to bve UPS

Compre unos zapatos que me costaron 200€. Me los entregaron y cuando lo hicieron me dijeron que había una tasa de impuestos. Me hicieron creer que el importe a pagar por tasas era pequeño. Un mes después me envían una carta a casa pidiendo que pague 130€ En impuestos y tasas de aduanas. Más de la mitad de lo que vale el pedido.

Tracking a package I signed up for all notifications. When the package ships, the delivery man say I owe a customs fee and can only be paid in cash. What's the point of signing up for notifications if they don't indicate or inform you of important information about your package, like a customs fee that can only be paid in cash. At ANY point, the most basic of due diligence would have sent a notification to either phone number or email saying a customs fee was required, and that it would not be available to be paid on-site other than in cash. Secondly, if Fedex is a world-class service, why isn't credit/debit a payment option? Do drivers (who don't inform thier deliverees prior) have enough cash to make change? How do they suppose I don't have bills to large to make change? Why isn't there an online option to pay customs. Why couldn't I get conformation of a re-delivery? Why was it impossible to talk to a person. I will never be using Fedex again and will require all shippers in the future to use an alternative service. Fedex is terrible.

I called fedex to try to find my shipment.
Gave address & tracking and got a huge rua-a-round.And they insisted package was delivered. But I am out. They are sloppy.

FedEx just flat rocks they have never given me any problem at all FedEx gets the job done and if a problem they will contact you and try to resolve it, Pam in Grand-Rapids, MI. FedEx you flat just ROCK Thank You!
UPS they get the Job, but the customer service lacks compared to FedEx if there is a problem UPS just sends it back to you, but I have next to no problems with UPS.
USPS what is their problem? Need to start firing or retraining employees. Sent a card to son and family they got it, but both ends were ripped apart and lucky I had money tapped in card but dancing rain deer was broken I have pictures as proof. The biggest problem USPS lost a iPhone X which was sent to a friend in Las Vegas which to this day they never got and I never had it returned and it was certified so not signed for either. Sent it July 3rd 2020 I have been fighting USPS ever since and it is 02-02-2021 now. I was never offered insurance or a returned paper work after signed, not at all. The last time packaged scanned was July 7th 2020 at 1 am. Well lets just say some one from USPS stole it and they will not take care of me. I have all my paper work on this also.