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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Love eyeconic! It is a very easy site to navigate, and ordering is really simple as well. I order my son's glasses and my contacts from here every year.
Sad that the price of annual supply of contacts doubled over the last couple of years. In the past, you could get a year supply of biweeklys for nearly free (with insurance covering 95%), and now annual supply is nearly $500. Ridic. Where are the promo codes for contacts? There's so many for eyeglasses.
All experiences ordering online have been easy, including uploading of prescriptions and findings exact contact brand and prescription in inventory without delay
I had a great experience with my previous order the quality was excellent delivery on time packaging was secure highly recommended.
I did not receive my glasses as I requested. I was not advised if there was an issue with just the shipping or the production but I did not get my glasses as promised. I did receive a credit for the shipping fee but that did not leave me satisfied.
Very convenient and easy to use. Definitely satisfied. I just have a kind of more funky style and would appreciate a few more artsy and unique options.
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Filters make it easy to view exactly what you're looking for.
Very easy to order step by step, big inventory of RX glasses, best brands around, easy check out process and fast shipping, excellent experience overall
Si easy to navigate and find what i need it
Getting my insurance and personal info to be loaded correctly into their system seems to be a challenge. It involves several calls to have them adjust details to be correct so I can order. Should be way easier than it is.
The website is easy to navigate and uploading a prescription is very easy.
It was super easy to find what I needed and upload my prescription for ordering. Prices were also very competitive. Over all I was very pleased.
Was easy to find what I needed, had to upload my prescription twice.
Easy to order with VSP insurance. Prices are all calculated for you shipping expectation are also shown. There are no surprises.
The best feature of the eyeconic site is that when you purchase a contacts, it will alert you to similar brands at a better price.
The site is extremely user friendly and easy to navigate. The virtual tool helps seal the deal. Huge convenience.
I will never purchase my eyeglasses at the eye doctor's office again. This is the second time I've ordered through this site. Each time I have saved over $200. My daughter just purchased her eyeglasses and contacts through this site and saved over $400.
My glasses were lost by UPS and the support was beyond awful. First time using this company under my VSP insurance. I've reported them to VSP.
Eyeconic is always the first option to buy my glasses. Lately the prices have gone up with insurance too. It will be good to look into that to keep the regular customers.
Ordered Sunglasses last summer - great fit, great vision, look great on.
Ordered wrong glasses this year, Customer Service helped me return and get new glasses! Thank you Iris!
I was able to access my account, upload a copy of my prescription and then order the contacts.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members