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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Ordering from Eyeconic is my preferred way to order even when my Doctor's frame shop pushes that their prices are the same or lower than online (they're not). THANK YOU for offering a teacher discount as well. That helped me!
I ordered glasses before that I liked and fit my face profile perfectly. There were so many other choices but I ultimately chose the one I liked the most. The order process was smooth and easy. I got my glasses within a reasonable timeframe.
I have always been happy ordering my glasses and contacts from Eyeconic. They ship it in a reasonable time and their selection is awesome.
Every year I've been taking advantage of my insurance allowing me to get new glasses or sunglasses and I always find Eyeconic has a great selection, much better than whats usually available in person at my eye doctors.
Website was easy to navigate, find and order the appropriate contacts and even renew my son's prescription online when we realized it had expired.
Had to order twice, didnt take fsa card first time. Charged full price with a regular card, didn't remember benefits, called a third time, got it straightened out
Once I have the script, process is easy and insurance works well.
Discount codes are a little confusing, but otherwise a positive experience.
Very easy to use, as was the last time I ordered contacts. The ease of use has allowed me to stay with my favorite eye doctor.
Have used eyeconic for last 3 years to save money for contacts and prescription glasses for my entire family. The quality and price of branded products is unbeatable.
Please next time let a customer edit their own order if they accidentally select the wrong type of prescription. I had to wait for it to cancel - then wait a few more days to get the money back and then I can re-order the glasses. I can't see good and we are all wasting time going through all this.
I encountered significant usability issues while attempting to place an order on your website using Google Chrome on my iPhone 16. During checkout, the page repeatedly and randomly zoomed in without the ability to zoom back out, making it difficult to enter my information. In addition, each attempt to place the order resulted in a system error. I was forced to retry five times before the order finally went through. This created an unnecessarily frustrating checkout experience.
I am also dissatisfied with the lack of pricing transparency. The co-pay was not disclosed until the final checkout page, at which point an additional $25 was added to the total. All charges should be clearly displayed upfront. Presenting a subtotal and then adding a significant fee at the last step is misleading and unacceptable. Please address this issue as no customer wants this.
Last year was also a good experience, and glasses focal point didn't match my eyes and you replaced them with updated pair with no hassle. Much appreciated!
Previous order was cancelled due to incorrect prescription that was submitted. Guy on phone was able to re-credit my VSP insurance so I could quickly get the right prescription added and fees accurately reflected.
I love buying with eyeconic! The site is super user friendly with tons of options and I am always able to find a great price.
This is a great site to use my vision prescription and vision insurance! This is my second year purchasing on Eyeconic.
Even with insurance, vision centers and eye doctors offices are so expensive, and there are good and affordable options here. I love the Virtual Try On option too.
Please use your old glasses, the reviews of others and your VSP insurance to help you evaluate and decide which glasses to purchase and how they will look on your face.
I have ordered several pairs of glasses through eyeconic, and I have never had an issue. I hate going shopping for anything, so buying online is great for me.
Nice one-stop shop to login with your insurance and your plan carries over. Lots of choices between popular brands for both glasses and contacts, brands that we already use.
This was the first time I've purchased eyeglasses online. The site made it very clear & helpful to order a pair that will fit you by giving clear measurements. Rec'd then today & they are perfect!
It was very easy to try on glasses with the virtual try on assistant. The only issue I ran into was the application to measure your eyes was very difficult to get to respond, so my glasses need to be remade. So far that process has been painless.
Picking out frames was easy with the virtual try-on. But the PD tool took over 30 minutes to get aligned properly. I hope it was accurate!
The process to order was easy for my son. For me, it said my benefits were used for the year, which was incorrect (my vision insurance still said I had benefits for frames). The glasses arrived in good condition but will need quite a lot of adjustment. Otherwise the experience was easy for him.
The PD tool wasn't working despite trying 4 times
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