On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Beautiful and well made glasses. They look great on my daughter!
I had a little problem and was solved. I'm very satisfied
Satisfied again. I'm a repeat customer because of great service and product.
The ordering was easy and we were kept up in the delivery status. I am enjoying my new frames.
I ordered my glasses on a Saturday and received them on Tuesday. Had them in time for in case my contacts tore.
The glasses are okay, but too big. The tint isn't as dark as I expected.
I love the flexibility of using EyeBuyDirect. Saving my prescription allows me hop on and easily choose a frame before purchasing.
Easy! Great prices! Fast! I will not buy at an optical shop again.
Lot to choose from and rx was dead on! I will order again
I had purchased another paid of glasses from a different provider. The fit was wrong and adjustments did not help the comfort of the glasses
It was really good, the glasses were nice and fit perfectly.
I love my glasses! My sunglasses are even better! Price is so adorable I have 5 pairs of glasses and two sunglasses all Rx
Love this site because it is simple and delivers quality everytime.
These glasses are really cute and light! I have no problems with them and people always compliment how cute they are, 12/10!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members