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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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My lenses have spots on them that won't come off. Very disappointed
I love them I will be shopping again to get a pair of progressive!
I like the variety of style offered on website. Fun to pick through the frames you like but sad when you have to start eliminating from your cart.
Love the quality of the glasses are great & if I have a problem with
My order the returns are easy.
I had a somewhat complicated prescription but was surprised at how easy the process was to order new glasses. I needed three pairs, sunglasses, driving at night glasses and lastly reading glasses. All three came out perfect.
I don't like the material the arms of my glasses are made of. They also don't get as dark as I'd like them to be.
Progressive lenses are not placed correctly, I need to move my head around too much to focus.
I've been extremely happy with my interactions with eyebuydirect. Customer service was extremely helpful today helping me to use an insurance balance to pay for glasses.
Great experience! Super easy, amazing prices! Would definitely buy from them again!
Good good good good good good good good good good good good
Excited to have my glasses in my hand. Shopping was easy
I have been using competitors for years but never saw really clear. These are so much better than the others I have used. This will be my goto from now on. Thank you!
Great price and reasonable quality. The glasses fit a little bigger than the "try on" view seemed to indicate but they'll be fine. I've now ordered at least 6 pairs over the past couple of years.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members