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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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The Nola glasses broke in less than 3 months. But I have no choice than to order the same ones again so her lenses fit and I know the glasses fit her face. Buying 2 pairs this time to have a backup just in case they break again
Easy to navigate through the entire process of ordering glasses
It is very easy to order and there are a lot of stylish options. I have had my glasses for years and they have held up great. Also, very affordable.
Fast shipping and everything and I put my info in wrong last time and they sent a replacement right away.
Love the quality and colors and looks. I do wish my prescription could fit into all the lenses within my prescription filter. Some of the ones that say they will fit end up saying they actually won't at the last possible step. That is the only negative I've experienced with EyeBuyDirect
I've been an EBD member since 2018 and I love all the glasses and sunglasses I've bought from them. So many styles to choose and customize from at an affordable price. My favorite part about EBD is their buy 1, give 1 program. Don't forget to look for it at the bottom of the screen once you purchase a pair!
They said it will arrive in 2 days and it took about 2 weeks. Other than that everything was good
I ordered a pair of glasses I was sure I'd love! (Without reading the full description) and they arrived and I wore them for a full day and decided they were too small and I wanted to return them. I called the customer support line and they helped me exchange them over the phone and all I have to do is send back the old pair with a prepaid return label.
Easy site to use also really liked seeing the glasses on faces along with dimensions and "try on"
So happy more than with the one I brought direct in a store happy
My glasses WIT purchased just 2 years ago are all distorted. I believe the coating is at fault. They are unusable, it would be nice if I could return them to be fixed. If this is possible please email *******@optonline.net
I used to be able to get lenses for much cheaper. I prefer purchasing here but if pricing continues to increase, I will have to find another option.
Thank you for anything Len good match clear see happy anything
Great products easy to use and love the try on feature. Thanks!
It is a smooth and easy process. Prices are great and so is the quality
These prices are wonderful! I love the quality too!
I buy all my glasses here! There are multiple options. I even get my sunglasses here.
Glasses are true to the photos, I've purchased two pair and love them both.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members