Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Eyebuydirect

Eyebuydirect

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
See all photos
How would you rate Eyebuydirect?
grey stargrey stargrey stargrey stargrey star

Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,651
value
5,189
shipping
5,189
returns
132
quality
5,292
This company does not typically respond to reviews

Instant Feedback

244,796 reviews

We monitor reviews for authenticity

Kansas
1 review
0 helpful votes
Follow Heather S.
Unfollow Heather S.
Share Review
Report Review

GREAT DEALS ON EYEGLASSES!
October 22, 2024

I buy all my glasses here! There are multiple options. I even get my sunglasses here.

Date of experience: October 9, 2024
New York
1 review
0 helpful votes
Follow Donna U.
Unfollow Donna U.
Share Review
Report Review

Love this site!
October 22, 2024

Glasses are true to the photos, I've purchased two pair and love them both.

Date of experience: October 8, 2024
Utah
1 review
0 helpful votes
Follow Amy V.
Unfollow Amy V.
Share Review
Report Review

Thank you
October 22, 2024

Great service, great options. So nice to have an extra pair of glasses

Date of experience: October 8, 2024
Illinois
1 review
0 helpful votes
Follow Marc U.
Unfollow Marc U.
Share Review
Report Review

Great
October 22, 2024

Great selection, quality & pricing love the try it on option

Date of experience: October 8, 2024
Ohio
1 review
0 helpful votes
Follow Nick H.
Unfollow Nick H.
Share Review
Report Review

Quick and easy
October 22, 2024

Cheap easy convenient fast shipping and good quality long lasting

Date of experience: October 8, 2024
Texas
1 review
0 helpful votes
Follow Hal S.
Unfollow Hal S.
Share Review
Report Review

Online
October 22, 2024

Add if frames are adjustable. No nose pads = not adjustable is what i was told if true then it should be in the selection search to help

Date of experience: October 8, 2024
Ohio
1 review
0 helpful votes
Follow Kelsey Z.
Unfollow Kelsey Z.
Share Review
Report Review

Good
October 22, 2024

Love my glasses! I get so many compliments and they protect my eyes so well

Date of experience: October 8, 2024
Illinois
1 review
0 helpful votes
Follow Jada X.
Unfollow Jada X.
Share Review
Report Review

My go to for glasses
October 22, 2024

Great service and feedback time, took care of my issue when my order was sent to the wrong location

Date of experience: October 8, 2024
Washington
1 review
0 helpful votes
Follow Peter W.
Unfollow Peter W.
Share Review
Report Review

Great service
October 18, 2024

Nice frames, good prices. Highly recommend. I've bought a dozen pairs of glasses from eyebuydirect and have been happy every time.

Date of experience: October 8, 2024
Puerto Rico
1 review
0 helpful votes
Follow Denise G.
Unfollow Denise G.
Share Review
Report Review

Always happy!
October 18, 2024

This is the only place I buy my glasses, both readers and driving rx. Highly recommended.

Date of experience: October 8, 2024
Michigan
1 review
0 helpful votes
Follow Dominique E.
Unfollow Dominique E.
Share Review
Report Review

Love it here
October 18, 2024

Got two pairs of glasses for $81 total with shipping cause I had a bogo coupon. I've been ordering from here for years, and I've always been very satisfied with my glasses and lenses. You can't beat the price and quality.

Date of experience: October 8, 2024
Arizona
1 review
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Share Review
Report Review

All good
October 18, 2024

Plastic frames lasted longer than I anticipated. Trying a metal frame this time

Date of experience: October 7, 2024
Utah
1 review
0 helpful votes
Follow Henry L.
Unfollow Henry L.
Share Review
Report Review

Always great
October 18, 2024

Easy, fair, smart purchasing online! The only way to buy glasses

Date of experience: October 7, 2024
Illinois
1 review
0 helpful votes
Follow Rachael F.
Unfollow Rachael F.
Share Review
Report Review

I love the selection and the price!
October 18, 2024

Excellent! I have loved all of the glasses I have received so far!

Date of experience: October 7, 2024
Maryland
1 review
0 helpful votes
Follow John L.
Unfollow John L.
Share Review
Report Review

Enjoy The Process
October 18, 2024

The experience was straight forward, and I like the product line.

Date of experience: October 7, 2024
Illinois
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Easy professional
October 18, 2024

Great experience so easy and uncomplicated. I have ordered multiple times

Date of experience: October 7, 2024
Montana
1 review
0 helpful votes
Follow Kimberly M.
Unfollow Kimberly M.
Share Review
Report Review

Fast shipping and great quality
October 18, 2024

So many frames to choose from and colors/patterns. Wonderful glasses thank you!

Date of experience: October 7, 2024
Tennessee
1 review
0 helpful votes
Follow Debbie E.
Unfollow Debbie E.
Share Review
Report Review

Lenses are conusing
October 18, 2024

When you try to pick the lenses for your glasses standard lenses are way at the bottom and don't even look like an option. The high price options are all in big boxes with large lettering, it is like they want customers to only buy expensive lenses and that is a deceptive practice.

Date of experience: October 7, 2024
Missouri
1 review
0 helpful votes
Follow Sheryl Q.
Unfollow Sheryl Q.
Share Review
Report Review

Love youpricese and ease of use.
October 17, 2024

I love the variety and ease of order. People love the glasses and ask where they came from. I order for myself and my husband. Now our daughter buys from you too. Your glasses are more reasonable in price too.

Date of experience: October 7, 2024
Arkansas
1 review
0 helpful votes
Follow John W.
Unfollow John W.
Share Review
Report Review

Awesomeness
October 17, 2024

Fast shipping good quality glasses. Didn't have a bad experience

Date of experience: October 7, 2024