EyebuydirectReviews 15,941

I looked for an online eyeglass company, eyebuydirct came up and I decided to try them out. From the selections, the virtual fitting, and the purchase process was extremely seamless. The time from purchase to arrival was quite reasonable, they arrived well cushioned and the fit was perfect. I didn't have any expectations, however, I am extremely satisfied.

I have bought 2 different pairs 2 different times because they broke quickly after receiving and wearing them but the styles are so good I was willing to risk it. I even purchased the amity style 3 separate times and they all broke before 3 months.

I have great Vision Insurance and after my Eye Doctor appt in January 2026 I picked out and purchased a pair of frames with prescription progressive lenses from my Eye Doctor's facility. Even with my great Vision Insurance that paid 100% for the $300 glasses I selected I still ended up paying $188 for the upgraded progressive lenses to put into the frames. After seeing the great selection of eyeglasses on EyeBuyDirect I decided to buy a two pair of glasses with my new prescription, one for reading and one for working on my computer. Those two pair came in quickly and the prescriptions in them were so good and clear when using that I thought I would purchase another pair of regular glasses and see how they compared to the ones I purchased from my Eye Doctor's office. The frames I purchased cost $49, and with my prescription lenses (with upgraded progressive lenses) the total pair of glasses cost me $121. The glasses came in very quickly and they are fantastic! The prescription is spot on and I see better/clearer with them than with the ones I purchased at a higher price from my Eye Doctors' office. All three pair of glasses have the correct / clear prescription in them and work great. I will definitely purchase all my glasses from EyeBuyDirect in the future and not from my Doctor's office! They accept my insurance as well, so I know my total out of pocket cost will also be less than what I paid without insurance at EyeBuyDirect. Bottom line EyeBuyDirect offers a great selection of frames and lenses at great prices, and the prescription is meticulously applied to the lenses.

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There are so many great choices of frames and lenses. The customer support is also fantastic. They were able to resolve my issues and make me feel even better about the company than before, not just satisfied.

All was good with exception of returned pair. Sight was good but fit was a bit small
Return was no problem
This is the fourth order and service and product has been very good

I can't get a hold of anybody to help me with a return. It has to be done by a special person or department because I used insurance on a different pair of glasses. I constantly get my calls dropped when trying to contact them or I am on hold for almost an hour with no response. It is terrible.

I have been using eyebuydirect for years. I love the options and the price. I have bought single vision and even progressive lenses. Their return/exchange policy is excellent as is their customer service.

I've used EyeBuyDirect for years and have placed at least six successful orders in the past, so I trusted the company. Unfortunately, my most recent experience was extremely disappointing.
I placed an order for glasses and later realized that my prescription had not been included. I immediately called customer service to update the order. They corrected it and assured me that the order would arrive by the express‑shipping date they provided.
That date came and went—with no glasses.
Because the glasses did not arrive on time, I had to cancel the order completely. They processed a refund, but it was sent to an old card that is no longer active and not even on file anymore. When I asked them to reroute the refund to my updated card, they told me to "contact the card company," even though the card is no longer valid.
At this point, I'm left without the glasses I ordered, without a working refund, and with no real assistance from the company.
It's disappointing to have such a poor experience after being a loyal customer for so many orders. I really hope EyeBuyDirect improves their service and refund process, because this situation was completely avoidable.

I have been ordering from Eyebuydirect for a few years now and haven't been disappointed. There are so many frames to choose from and multiple options for the lenses. This is my go to for glasses!

Shipment always been fast and reliable. Items have always arrived secure and and never had the necessity of requesting a refund.

I virtually tried on the frame I chose-answered a few questions about lense choices, and manually inputted my prescription. I received my eyeglasses BEFORE the scheduled arrival date, and THEY ARE A PERFECT FIT! Less than $100 with a lot of upgrades bc of the amazing coupons offered!

The entire experience was great. Ordering the frames and lenses; updating the prescription; purchasing multiple glasses; arranging and monitoring the delivery were all well designed and easy to use.