EyebuydirectReviews 15,919

They have so many styles and all of them are less expensive than going to the vision places, you're not forced to spend 400 for 2 pairs or 300 for 1pair. Choose your frame. Choose your lense, then wait a few days and you got your new frames. Accidents happen, I stepped on my glasses last week. Except this time around it's only a 20-30 dollar accident.

Have been purchasing glasses here since 2020 because they are great quality, easy to work with if you have any problems. Not to mention half the price I have been paying elsewhere.

This is my 3rd pair and my husband has 2 pairs. Their customer service is better than any other. I've had a scratch on a lense, they sent me a whole new pair. I entered the wrong prescription for my glasses and they fixed the problem. It wasn't even their mistake, it was mine. They're quick, responsive, reliable, and thorough. I will always use Eye Buy Direct.

The site was slow and borderline unusable, i pushed through because i knew what i was looking for and could find it. But if i was browsing, it would have been really difficult and i likely would have gone elsewhere

I've been using EyeBuy for almost 7 years now. All my glasses have been great. I had one bad experience with the glasses not being made right (a big off-center) but they promptly replaced them.

I love ordering my prescription glasses and sunglasses through EBD. They make ordering super easy by saving my prescription. I always get a ton of compliments on my glasses. I've ordered several pairs and always recommend EBD to friends!

I accidentally placed an order without updating shipping address and I was told by customer support since it is 2 day shipping they can not cancel or modify the order. This is very inconvenient because I literally just placed the order and seconds later realized the order was going to an old address. There is no excuse as to why my address on the order could not be updated. I could understand if I waited hours to notify someone of the mistake but it was literally seconds after the order was placed.

I love the selection and fit. The customer service and the quality. I've been getting my glasses here for a while. They fit perfect and they are affordable. Thanks 😊

I had to exchange my last pair b/c the frame was warped. After having them for about 18 mos the lenses developed a film on them that I cannot remove no matter what I try.

Web freezes a bit. I'm
Glad I was able to get my same prescription and fortunately it was saved. I lost my glasses yesterday so hoping these arrive soon. Thank you.

Great quality glasses at a very reasonable prices. Their website is very complete and it's easy to order the right glasses. They will sometimes even call you to confirm that you are ordering what you need.

Carla, an online agent, could not / would not help me when I told her that my glasses were destroyed. She first claimed I bought the glasses with insurance, i did not. Then, she told me insurance was used for orders for my glasses, they were not... I used the insurance once, not for multiple glasses. Last, she could not help me or offer any numbers or information about that department, that took a supervisor, for which I am very grateful/ appreciative of, wonderful interaction with the supervisor.

I'm being punished for relying on this service for post surgery glasses... Then, I have to deal with Carla... To add insult to injury, I've spent hundreds of dollars on this sites products...

I am extremely upset and disappointed.

I started buying my glasses from eyebuydirect because buying them from the optometrist is wayyy too expensive, about $400, even if I trade in my old frames and only get lenses. When looking elsewhere, I just decided to trust eyebuydirect to see how the process went and if their glasses were any good, and they were! I was very satisfied with my frames and lens quality. On another occasion, I ordered glasses for my dad and they arrived too big, they sat loosely on his face. I called eyebuydirect's customer service and was able to get him different style frames that fit better, and due to price difference, the difference was refunded as the second pair cost less than the first. It's been a great experience working with eyebuydirect and I do recommend them to anyone who wears glasses.

I've been getting my glasses here for years now and I refuse to go anywhere else. Always a good deal and I've yet to have an issue or complaint

Purchase off my glasses was beyond my expectations and when I received my glasses they were perfect the tint the glasses, the frame everything was great. I would definitely use this company again.

I can honestly say that I have ordered over 20 pair of glasses from EBD and I love each one of them. Although I've had issues in the past with glasses breaking within a year of my receiving them, i still think this is the best bang for my buck! I have definitely recommended EBD to everyone I encounter.