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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I called and asked for windows storage bags for my JL 2022, she told me that she will email me or call with the information, I did not receive anything and call back next day, she asked me to remind her about my previous day call what I was looking for, can you believe that? I did hang up.
Put it on Tuesday as soon as delivered, thunderstorm from hell that night heavy rain, horizontal rain due to high winds, really needed the hard top on that night. The rainy season has started a month early in southwest florida
Well built and priced easy install quick delivery. Always a pleasure doing business with a great company
Packages were shipped and received by carrier with in a day. Carrier held package for unknown reasons.
This part was made in China. Had I known this I would not have purchased it.
These items enhanced my new Toyota Tacoma beautifully
This was a simple install. Everything was simple. Directions were self explanatory.
Shipped quickly and item as described. Will use this site again!
Just remove existing bolts and everything bolted up great Great product and looks amazing
Outstanding with quick shipping and delivery. Website was easy to navigate with product facts and figment.
Always glad to find what I need at Extreme Terrain. They always provide quality merchandise, pricing is always competitive and customer service is always on the ball!
My products, stubby antenna and flag decals, were easy to find and came very quickly. Installation instructions that came were easy to follow
Love it. Quick and easy. Very easy to order products and fast delivery
Ordered a Jeep gas cap from Mopar and the order was canceled. Looked it up on your site and it also said back ordered but had a box if you wanted notice when it became available. Two days after checking that box you e mailed it was in stock and about 20 bucks less than mopar. Enjoyed the quick response and the cap looks perfect.
Thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy