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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,998 reviews

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Virginia
1 review
0 helpful votes
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Tire cover
May 4, 2022

Excellent the cover fits my standard stock tire perfectly

Date of experience: May 4, 2022
Oregon
1 review
0 helpful votes
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Good parts and on time!
May 4, 2022

The products I have ordered have been of good quality and have arrived on time.

Date of experience: May 3, 2022
Illinois
1 review
0 helpful votes
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Awesome skid. Great price. Came highly recommended.

Date of experience: May 3, 2022
Missouri
1 review
0 helpful votes
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Decent experience
June 3, 2022

I was looking for one specific part. Amazon was just a little cheaper but I rolled the dice and tried extreme terrain.

Date of experience: May 3, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for taking the time to speak with me today regarding this matter.

Please feel free to reach back out to me if you have any other concerns!

Thanks again!

Amy

Georgia
1 review
0 helpful votes
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Extreme Terrain result
May 4, 2022

The products were great, the install was terrible.
Screws were not in bumper like the video suggested.

Date of experience: May 3, 2022
Texas
1 review
0 helpful votes
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Satisfied
May 3, 2022

The order was easy to complete. E-mails were sent promptly, and I received the products timely.

Date of experience: May 3, 2022
Pennsylvania
2 reviews
0 helpful votes
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Tire Cover
May 3, 2022

Not sure I like the fitment. Looks scrunched toward the back up camera. Wife likes it. So we all know, Say it together... Happy Wife Happy Life...

Date of experience: May 3, 2022
Texas
1 review
0 helpful votes
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Running boards
May 3, 2022

Self tapping bolts metal was too soft to self tap into frame. 50% of bolts gulded and threads stripped. Had to replace with American made bolts. Cheap Chinese product.

Date of experience: May 3, 2022
New York
1 review
0 helpful votes
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Didn't fit
June 2, 2022

Part did not fit in between the fog lights on my stock bumper. Guess I should have measured but thought I could trust the verified fit on the site.

Date of experience: May 3, 2022
Support R. — Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

New Jersey
1 review
0 helpful votes
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Reasonable prices, quality products & super fast shipping

Date of experience: May 3, 2022
Pennsylvania
1 review
0 helpful votes
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Service
May 3, 2022

This was my first time ordering anything from this website. It was a smooth, easy experience. Item shipped in a few days after purchase & took 2 days to arrive!

Date of experience: May 3, 2022
Wyoming
1 review
0 helpful votes
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Thermostat
May 3, 2022

Worked perfect. Easy to install. Delivery was easy and quick.

Date of experience: May 2, 2022
Tennessee
1 review
0 helpful votes
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Highly satisfied
May 3, 2022

Quick and easy ordering and delivery. Would recommend to anybody

Date of experience: May 2, 2022
Florida
2 reviews
0 helpful votes
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Great, functional handles
May 3, 2022

I've ordered several times and always received my orders quickly and shipped well. I got exactly what I was looking for and everything was well put together with easy instructions.

Date of experience: May 2, 2022
Washington
1 review
0 helpful votes
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Everything I wanted.
May 2, 2022

So far, so good. Time will tell!
Update: Installation was as good as I knew it would be, plugged right in, all functions work, and best of all, as promised, there is no hyperflashing with my turn signals! I have what I was promised, works as advertised, I am a happy customer. I told my buddy about the site, he'll be checking out a set for his Ford F150. Thank you all for your assistance!

Date of experience: May 2, 2022
Kansas
1 review
0 helpful votes
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Easy to order and came quickly. The parts fit as described. Quick and easy installation.

Date of experience: May 2, 2022
Texas
1 review
0 helpful votes
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Just what I ordered
May 2, 2022

This bumper arrived in just a couple of days and was a perfect replacement for my old one. Love it!

Date of experience: May 2, 2022
Missouri
1 review
0 helpful votes
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Just what I needed
May 2, 2022

Quick and easy online ordering. Was delivered in good condition and day ahead of estimated date.

Date of experience: May 2, 2022
Indiana
1 review
0 helpful votes
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Fast delivery
May 2, 2022

Parts were all there shipping was extremely quick no missing parts or damaged pieces

Date of experience: May 2, 2022
New York
1 review
0 helpful votes
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Easy correction
May 2, 2022

I messed up my order by ordering two of the same thing, so I simply called the number given and the person I spoke with canceled the second order. Although we didn't request early delivery, we got the order the next day

Date of experience: May 2, 2022