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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Excellent the cover fits my standard stock tire perfectly
The products I have ordered have been of good quality and have arrived on time.
I was looking for one specific part. Amazon was just a little cheaper but I rolled the dice and tried extreme terrain.
The products were great, the install was terrible.
Screws were not in bumper like the video suggested.
The order was easy to complete. E-mails were sent promptly, and I received the products timely.
Not sure I like the fitment. Looks scrunched toward the back up camera. Wife likes it. So we all know, Say it together... Happy Wife Happy Life...
Self tapping bolts metal was too soft to self tap into frame. 50% of bolts gulded and threads stripped. Had to replace with American made bolts. Cheap Chinese product.
Part did not fit in between the fog lights on my stock bumper. Guess I should have measured but thought I could trust the verified fit on the site.
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
Reasonable prices, quality products & super fast shipping
This was my first time ordering anything from this website. It was a smooth, easy experience. Item shipped in a few days after purchase & took 2 days to arrive!
Worked perfect. Easy to install. Delivery was easy and quick.
Quick and easy ordering and delivery. Would recommend to anybody
I've ordered several times and always received my orders quickly and shipped well. I got exactly what I was looking for and everything was well put together with easy instructions.
So far, so good. Time will tell!
Update: Installation was as good as I knew it would be, plugged right in, all functions work, and best of all, as promised, there is no hyperflashing with my turn signals! I have what I was promised, works as advertised, I am a happy customer. I told my buddy about the site, he'll be checking out a set for his Ford F150. Thank you all for your assistance!
Easy to order and came quickly. The parts fit as described. Quick and easy installation.
This bumper arrived in just a couple of days and was a perfect replacement for my old one. Love it!
Quick and easy online ordering. Was delivered in good condition and day ahead of estimated date.
Parts were all there shipping was extremely quick no missing parts or damaged pieces
I messed up my order by ordering two of the same thing, so I simply called the number given and the person I spoke with canceled the second order. Although we didn't request early delivery, we got the order the next day
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If


Thank you for taking the time to speak with me today regarding this matter.
Please feel free to reach back out to me if you have any other concerns!
Thanks again!
Amy