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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,034 reviews

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Mississippi
1 review
0 helpful votes
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2.5l ya radiator
May 9, 2022

The radiator will eventually fit. Although it will require some "jerry rigging."

Date of experience: May 9, 2022
Virginia
1 review
0 helpful votes
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Prompt delivery
May 9, 2022

The product was delivered fast and worked well. I will purchase products from them in the future.

Date of experience: May 9, 2022
Ohio
1 review
0 helpful votes
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Quick delivery
May 9, 2022

Received order within days…haven't had time to make sure it is exactly what I need but should be.

Date of experience: May 9, 2022
Oregon
1 review
0 helpful votes
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Quality
May 9, 2022

Easy install fast delivery great quality product..

Date of experience: May 9, 2022
South Carolina
1 review
0 helpful votes
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Pleased
May 9, 2022

Unlike some companies you can actually get somebody on the phone when you have a question.

Date of experience: May 9, 2022
Illinois
2 reviews
0 helpful votes
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Bad $#*! tires
May 9, 2022

It was super simple and fast to order the tires. Free shipping is always a bonus. I make my payment system affirm and the monthly payment plan is super affordable and convenient.

Date of experience: May 9, 2022
Colorado
1 review
0 helpful votes
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OK stuff but not oem
May 9, 2022

Brackets lined up OK. Had to bend a few. To make work. Surprised how easy they bent. Bolts that screw on the jeep are cheap. I snapped one and tore the head off. Will have to tap that out now... will get better stronger bokts when I get the replacement

Date of experience: May 8, 2022
Texas
1 review
0 helpful votes
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Fun
May 9, 2022

The exhaust is loud especially when you give it some gas but certainly still worth it

Date of experience: May 8, 2022
Virginia
1 review
0 helpful votes
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Mesh Grill inser
May 8, 2022
Updated review

Although website said it was compatible there was no clear way on how to install it. Directions provided really apply to the next Gen Wrangler.

Date of experience: May 8, 2022

Excellent website
May 1, 2022
Previous review

Excellent website.

Date of experience: May 1, 2022
Massachusetts
1 review
0 helpful votes
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Overall, as expected. Do not wish to enter more than 50 characters
Thank you very much

Date of experience: May 8, 2022
Canada
1 review
0 helpful votes
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Amazing!
May 8, 2022

Always an amazing experience with Extreme Terrain! Fast, efficient and very knowledgeable staff. Amazing product! Thank you!

Date of experience: May 8, 2022
New Jersey
1 review
0 helpful votes
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Redrock bedside rock rails
May 8, 2022

Good quality product. But forget the instructions on installing, will be going to a body shop tomorrow.

Date of experience: May 8, 2022
New Jersey
1 review
0 helpful votes
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Barricade roof rack
May 8, 2022

After shopping online for the product, I placed the order with Extreme Terrain. The product arrived two days early.

Date of experience: May 8, 2022
New York
2 reviews
0 helpful votes
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Hitch
May 8, 2022

Wonderful…………………………………………………………………………………………………………,

Date of experience: May 7, 2022
Minnesota
1 review
0 helpful votes
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Step rails
May 7, 2022

Easy order, Fast delivery, good packing and easy to install

Date of experience: May 7, 2022
Illinois
1 review
0 helpful votes
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Hood vinyl
May 7, 2022

Fast delivery, product as described. Easy to apply

Date of experience: May 7, 2022
Massachusetts
1 review
0 helpful votes
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1st time user
June 6, 2022

So far not bad, Mobil site could use some work to make it a little more user friendly. And you don't have my jeeps actual color listed as an option. Where's the rescue green love.

Date of experience: May 7, 2022
Support R. Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Texas
1 review
0 helpful votes
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Deegan 38 rock sliders
May 7, 2022

I received my order one day earlier than expected. It don't get no better!

Date of experience: May 7, 2022
Massachusetts
1 review
0 helpful votes
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Excellent products
May 7, 2022

I ordered a soft top window fast delivery and the window fit great

Date of experience: May 7, 2022
Indiana
1 review
0 helpful votes
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Great
May 7, 2022

Great product and fast shipping. They fit perfect and are very heavy duty

Date of experience: May 7, 2022