Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Extreme Terrain

Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey stargrey stargrey stargrey stargrey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

Instant Feedback

51,019 reviews

We monitor reviews for authenticity

Singapore
1 review
0 helpful votes
Follow Melissa Q.
Unfollow Melissa Q.
Share Review
Report Review

Excellent
May 10, 2022

It's was great! Sharp and to the point! I would recommend Extreme Terrain to anyone! JEEP WILL TRAVEL!

Date of experience: May 10, 2022
California
1 review
0 helpful votes
Follow Ronald Z.
Unfollow Ronald Z.
Share Review
Report Review

Bottle change
May 10, 2022

Cool Catalog on line! Easy to order! Found what I needed!

Date of experience: May 10, 2022
Missouri
5 reviews
0 helpful votes
Follow MICHAELA N.
Unfollow MICHAELA N.
Share Review
Report Review

The parts I ordered for my keep were all in stock and arrived within 1-2 days. Very happy and satisfied with the fast and easy service.

Date of experience: May 10, 2022
Minnesota
1 review
0 helpful votes
Follow Roger P.
Unfollow Roger P.
Share Review
Report Review

Satisfied
May 10, 2022

Good, my wife like the things on extreme terrain and the jeep things

Date of experience: May 10, 2022
Oklahoma
1 review
0 helpful votes
Follow Mark Q.
Unfollow Mark Q.
Share Review
Report Review

Shopping On Extreme Terrain
May 10, 2022
Updated review

Extreme Terrain Website is easy to navigate and to find what I was shopping for with a good description of items.

Date of experience: May 10, 2022

Quick & easy navigation on website
May 3, 2022
Previous review

Quick & easy navigation on website. I like that a lot of items I can preview on my Jeep Year, Model and Color on website.

Date of experience: May 2, 2022
Illinois
1 review
0 helpful votes
Follow GERARDO L.
Unfollow GERARDO L.
Share Review
Report Review

Not enough information
May 10, 2022

The pictures on the company web page are not enough to really appreciate how this type of Headlight look on a Toyota Tacoma 2006, I have seen other models with more pictures on headlights, and the instructions are not very specific on how to connect the halo lights, When I chat for assistant i was told to take it to a near by electric shop so they can help me, and honestly that is disappointing,

Date of experience: May 10, 2022
Michigan
3 reviews
0 helpful votes
Follow LISA R.
Unfollow LISA R.
Share Review
Report Review

Great Fit
May 10, 2022

Ordered all the inlays for the dash and interior to match the outer trim. Color is perfect. All inlays fit like a glove. East to apply.

Date of experience: May 10, 2022
Delaware
1 review
0 helpful votes
Follow Heather E.
Unfollow Heather E.
Share Review
Report Review

Great products
May 10, 2022

Easy to order, fair prices, perfect product description, received quality products and fast delivery!

Date of experience: May 9, 2022
Arizona
1 review
0 helpful votes
Follow Morgan R.
Unfollow Morgan R.
Share Review
Report Review

Great product
May 10, 2022

Cover for 2011 Wrangler fits perfectly. I added a red ribbon to distinguish front from back when I go to put it on. I'd suggest manufacturer including a bungee to strap to side rail in addition to secure wire. Otherwise, great product!

Date of experience: May 9, 2022
Ohio
2 reviews
0 helpful votes
Follow Jessica P.
Unfollow Jessica P.
Share Review
Report Review

Parts in stock and shipped quickly! Found the video on you tube for the Angry Eye bezels that was very helpful since instructions were not included. Over all on all the parts I have ordered the experience has been outstanding.

Date of experience: May 9, 2022
Maine
1 review
0 helpful votes
Follow Vivian R.
Unfollow Vivian R.
Share Review
Report Review

Easy Ordering
May 9, 2022

A couple of clicks and my order was finished. Thank you for making it easy.

Date of experience: May 9, 2022
Missouri
1 review
0 helpful votes
Follow Mark A.
Unfollow Mark A.
Share Review
Report Review

Weathertech Bug Deflector
May 9, 2022

Love weathertech products! Simply the best in the business! Great experience and great price through Extreme Terrain!

Date of experience: May 9, 2022
Texas
1 review
0 helpful votes
Follow Doug E.
Unfollow Doug E.
Share Review
Report Review

Took 3x the amount of time to install because the rivets were too small for the stock holes, and 8mm bolt would not reinstall because it is too short

Date of experience: May 9, 2022
North Carolina
1 review
0 helpful votes
Follow arthur P.
Unfollow arthur P.
Share Review
Report Review

Fast
May 9, 2022

I received my order very fast and the shipping was free.

Date of experience: May 9, 2022
Wyoming
1 review
0 helpful votes
Follow Kevin U.
Unfollow Kevin U.
Share Review
Report Review

Mounting hardware needed
June 8, 2022

Not bad but had to order mounting bolt without any direction as needed

Date of experience: May 9, 2022
Support R. — Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

New Jersey
1 review
0 helpful votes
Follow Roderick M.
Unfollow Roderick M.
Share Review
Report Review

Didn't Receive
June 8, 2022

A representative called and asked to be of help due to my previous survey answers. Answers that were there because I hadn't received my order. They launched an investigation and sent out replacements for my items.
This took 12 days.

Date of experience: May 9, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for taking the time to speak with me today regarding this matter.

Please feel free to reach back out to me if you have any other concerns!

Thanks again!

Amy

Mississippi
1 review
0 helpful votes
Follow Cody N.
Unfollow Cody N.
Share Review
Report Review

2.5l ya radiator
May 9, 2022

The radiator will eventually fit. Although it will require some "jerry rigging."

Date of experience: May 9, 2022
Virginia
1 review
0 helpful votes
Follow Stephanie S.
Unfollow Stephanie S.
Share Review
Report Review

Prompt delivery
May 9, 2022

The product was delivered fast and worked well. I will purchase products from them in the future.

Date of experience: May 9, 2022
Ohio
1 review
0 helpful votes
Follow Ty Y.
Unfollow Ty Y.
Share Review
Report Review

Quick delivery
May 9, 2022

Received order within days…haven't had time to make sure it is exactly what I need but should be.

Date of experience: May 9, 2022
Oregon
1 review
0 helpful votes
Follow Aaron M.
Unfollow Aaron M.
Share Review
Report Review

Quality
May 9, 2022

Easy install fast delivery great quality product..

Date of experience: May 9, 2022