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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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It's was great! Sharp and to the point! I would recommend Extreme Terrain to anyone! JEEP WILL TRAVEL!
Cool Catalog on line! Easy to order! Found what I needed!
The parts I ordered for my keep were all in stock and arrived within 1-2 days. Very happy and satisfied with the fast and easy service.
Extreme Terrain Website is easy to navigate and to find what I was shopping for with a good description of items.
Quick & easy navigation on website. I like that a lot of items I can preview on my Jeep Year, Model and Color on website.
The pictures on the company web page are not enough to really appreciate how this type of Headlight look on a Toyota Tacoma 2006, I have seen other models with more pictures on headlights, and the instructions are not very specific on how to connect the halo lights, When I chat for assistant i was told to take it to a near by electric shop so they can help me, and honestly that is disappointing,
Easy to order, fair prices, perfect product description, received quality products and fast delivery!
Cover for 2011 Wrangler fits perfectly. I added a red ribbon to distinguish front from back when I go to put it on. I'd suggest manufacturer including a bungee to strap to side rail in addition to secure wire. Otherwise, great product!
Parts in stock and shipped quickly! Found the video on you tube for the Angry Eye bezels that was very helpful since instructions were not included. Over all on all the parts I have ordered the experience has been outstanding.
Love weathertech products! Simply the best in the business! Great experience and great price through Extreme Terrain!
Took 3x the amount of time to install because the rivets were too small for the stock holes, and 8mm bolt would not reinstall because it is too short
Not bad but had to order mounting bolt without any direction as needed
A representative called and asked to be of help due to my previous survey answers. Answers that were there because I hadn't received my order. They launched an investigation and sent out replacements for my items.
This took 12 days.
Thank you for taking the time to speak with me today regarding this matter.
Please feel free to reach back out to me if you have any other concerns!
Thanks again!
Amy
The radiator will eventually fit. Although it will require some "jerry rigging."
The product was delivered fast and worked well. I will purchase products from them in the future.
Received order within days…haven't had time to make sure it is exactly what I need but should be.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If


I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
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