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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I ordered power running boards for my Jeep. Shipping was delayed several days. I received notification that my package was delivered while I was at home but nothing was delivered. I spent several days going back and forth with the shipper and Extreme Terrain only to find out the the item had been damaged during shipping and had been diverted to an extreme terrain warehouse even though it showed it was delivered to my address. The best part was they said I had returned them and refused to send me another set of running boards and would only give me credit.
Bought a barricade HD front bumper and it was at my door the next day! Everything was perfect and as described. Couldn't be happier!
Amazing service! Free shipping! Great online customer service to guide you! Great prices!
Was a regular customer at Quad until Extreme's parts were always in stock and the prices weren't just competitive almost everything I've needed/wished to purchase have been cheaper not to mention free shipping
I wanted to do some halos without breaking the bank and I achieved that with this set of headlights. The only thing that I wish I should have done was wire them into the fuse box so they stay running all the time instead of only being on when the parking lights are on
I've ordered 5 different things at different times and so far I have yet to have a negative experience
Although it had to be ordered and shipped, the cost for my fuel pump housing assembly was 1/2 what the local part stores wanted for the same item. It was a no-brainer. Great experience. Good job guy's and gal's!
Fast shipping. Packages packed nicely. Great product and prices.
I have not made many purchases but the ones I have made (2024) arrived on time, products fit perfectly without any problems or quality issues and has given me enough confidence in Extreme Terrain to come back and make further purchases.
Shipping was on time package was pretty. All my stuff was just like the photos
I've purchased a few items for my 05 Tacoma and everything has come quick and well packaged. No damage to any of the items I ordered. Headlights were easy to install and it came with instructions.
The Door Handle Inserts came in on time and the install was easy. The videos available on your site helped me install these inserts with confidence. They look good and makes a nice accent to my Jeep. Have one more small mod coming in to help lock down my hood better than the originals.
Ive ordered many parts from Extreme Terrain and they never fail, items are shipped and at my door within a couple days.
Everything is quality and made easy to order. From coil packs to rock sliders to ball joints it's proven to be quality.
I only have 1problem having trouble changing pass word won't take the one I had
So easy to order the correct product. Arrives on time and what you ordered.
Always on time and great products would not use another company 👍👍👍
Of all the orders I've made there have been zero issues, makes ordering parts very easy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brian,
I'm sorry for the order issue you experienced back in 2023 with the running boards, this was an open box purchase so we can only refund to store credit per our policy. We have a limited stock available so we are unable to exchange or replace any damaged or missing items. I see this was resolved back in 2023 as well, if there is anything else that we can assist you with please feel free to reach out.
Allison