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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Arrived early and it was a quick and easy install. Looking forward to checking out an exhaust system next.
I am upset that I was not able to use a discount of any sort. Thought I was going to save 50$ but never was able to benefit from the promotion.
Product is exactly what I was looking for, can't recommend extreme terrain enough!
Once the bracket bolt was connected, things were quick, but there was no instructions for the 3 different bolt sizes and which were used where.
I found I don't know don't need the stabilizer it's still in the box I needed springs and I found some barely used ones and I would like to send the stabilizer back. How do I go about that? Thank you very much Dale Achorn.
Zack was very helpful...simply put he was Awesome! ET sent the items quickly and they arrived on time.
Fast delivery, easy installation and looks great. Quality material.
Exactly as expected - no surprises ***************************************
I got decals for me jeep. They were easy to put on look amazing!
I ordered a starter for my TJ. Arrived very quickly and was a perfect replacement. I'm back in gear!
Good quality and fast service! Was glad I chose them to fit all my Jeeps needs!
Thank you for your feedback!
If you have any questions, please
Let me know.
Amy
EXT 1257
Ordered ET's flagpole and a set of mirrors. The flagpole is fantastic, the mirrors suck horribly! Overall experience was good. On time delivery and one product was super high quality and the other was quite lacking. I'd order from the again if their return process is good. We shall see.
I am so sorry to hear that you are not happy with the mirrors.
I see you have set up the return. I called and left you a voicemail.
Please let me know if you have any questions.
Thank you.
Amy
EXT 1257
Order placed. Issue found with address I provided caused customer service to reach out to me. Adjustments made and a discount offered even though the error was clearly on my side.
I do not need to describe my experience. It was just ok.
Thank you for your feedback.
If you have any questions, please let me know.
Amy
EXT 1257
Found exactly what I needed at a better price than other sires.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I apologize you were not able to use that promotion.
I reviewed your order and I see another discount was applied.
We cannot add more than one promo code onto an order.
I called and left you a voicemail. If you have any questions,
Please let me know.
Amy
EXT 1257