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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I found the site complete and easy. The pricing was fair and over all a pleasant first time experience.
Ordered the 3rd brake light for my Toyota tacoma. Hell of job to replace. Well the light didn't light up so I asked for a replacement 7 to 10days replacement time.So I just ordered another one 2 days shipment...So can I send the other one back in the same box and get a refund? I didn't want to go thur taking it out again.that a job for old people.lol
Amazing service and product. Delivered by the estimated delivery date. No stress, very easy to navigate website. No complaints.
Everything came in as expected have been shopping with you guys for awhile now
I got what I ordered in a short time I'm satisfied
I purchased jeep decals for a 1991 wrangler, they don't fit so will have to cut them individually. I also got the cowl rubber from crown, that had issues and needed trimming and fit loosely as well as one of the screw holes was too big. Made in china. But if I want more stuff I get emails daily now.
I need to know how to return and re-order wire harness extender for my 2011 Jeep Wrangler
Thank you for speaking with me today.
If you have any questions, please let me know.
Amy
EXT 1257
Very fast shipping. Actually came 2 days earlier then quoted. Lights were very bright and light up the entire yard
I ordered a fair amount of expensive lighting equipment and was able to get on a chat with someone who was able to answer a few questions and then he applied a $50 coupon. Very happy with my experience and the recieved products. Came quickly as well.
Ordered two separate transactions from here over other places due to shipping speed. They ship them and the time quoted was wrong. I leave the country so this is very inconvenient and misleading.
I am very sorry to hear that.
I see your items have shipped out.
If you have any questions, please let me know.
I would be happy to help.
Amy
EXT 1257
It was super simple to find what I wanted and to check out, super enjoyable and easy. The one point of ciritisms is calm down with the ad emails they spam my inbox and are kind of annoying. Also I will definitly be back to buy new rims once my lift kit arrives.
The after market product was made better than the original.
Quick delivery, packaged well, item as described, well done.
Everything has been great. My only feedback is to stop using fedex and switch to UPS. I've had so many headaches with fedex
Received product and it was not as described. Part looked defective in mold.
I am very sorry to hear that.
I reviewed your order and I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about your experience.
I see you have spoken to our customer service.
If you have any other questions- please let me know.
Amy
EXT 1257