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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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UPS said it was delivered on Friday in my mail box. But did not get delivered u til Monday?
Nuts bolts washers …everything was labelled!
Drivers side, passenger side piece of cake
It was a great experience. They treat me real good very attend to my concern.
Fast and great prices. I'll be back to shop again.
The box looked like it's been through hell and back. Very disappointing as this was a gift. I'll shop elsewhere.
I am so sorry to hear about your experience.
I see that you have spoken to our customer service and
Have been assisted.
If you would like to discuss your review-Please let me know.
Amy
EXT 1257
Ordered them, and in five days I had them. Great looking wheel and light weight. Shipped in their factory boxes, all in great condition when received from FedEx.
Shipping was fast, and packaging was awesome. Not a mark on anything. Easy to install as well, and come with all hardware.
The bolt holes on the rack I purchased do not line up
I am sorry to hear that.
I see that you have spoken with our customer service.
Please let me know if you have any questions.
Amy
EXT 1257
Large selection and wide range of prices. Easy to use site and auto matching tool to know if the accessory being looked at fits your vehicle.
Everything looks great, but have not installed it yet. Will be installing this week.
Thank you.
Received and i installed them on Tuesday / Was in the Unwarier trails for Wednesday-Friday (over Thanksgiving) Then headed to Fort Fisher for some beach riding Saturday-Sunday.
Easy install look great and the price not to bad.
Material is cotton and not going to be sufficiently waterproof. Advertisement was not clear on that issue.
I am very sorry to hear that you are having issues with your cover.
I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257
Easy to find what I was looking for online and in the catalog
Easy to find the parts to fit your specific vehicle and ordering was a snap. Shopping was fast and anyone who can turn a wrench can install the product. Overall I'd give them a 10/10.
Ordered side steps and they came quickly and with no damage. Mounted and happy.
Everything came on time, no damage, no complaints. Perfect experience
Exactly what I needed and got it shipped fast. Nice quality very impressed
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for speaking with me.
If you have any questions-
Please let me know.
Amy
EXT 1257