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Extreme TerrainReviews 13,381

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
290
This company responds to reviews on average within 6 days

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50,444 reviews

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Florida
2 reviews
0 helpful votes
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They are ok
June 24, 2024
Updated review

I had to return an item that wasn't even close to a good fit but the reviews were 5 stars
That is not a good thing if you can't trust the reviews. How do you trust your purchase is a good one if you can't trust the reviews or that the product is going to fit. This was also not the first time I have come across this. It's happened about 3 times now

Date of experience: June 14, 2024
Support R. Extreme Terrain Rep
over a year old

So sorry that your door entry guards did not fit correctly William.
You have a voicemail from me and if you would like to call me back to discuss your experience
Or if you have any questions- I would be happy to speak with you.
You can reach me at EXT 1257.
Have a great day!

Amy


Great site
May 12, 2024
Previous review

I love Extreme Terrain. The shipping is fast and there is always a sale.

Date of experience: May 2, 2024
California
1 review
0 helpful votes
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Great selection of product for my make and model. Easy to filter down what I needed and made additional suggestions to help make sure I got what I wanted.

Date of experience: June 14, 2024
New York
1 review
0 helpful votes
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Yes
June 24, 2024

Excellent good complete company feel great to be part of everything

Date of experience: June 14, 2024
Texas
2 reviews
0 helpful votes
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Discount on tires
June 24, 2024

I was asking about any discount for wheels and while talking to the Representative. I was told they have a $1.5 billion dollar company and will not match prices with other companies. I can buy from them. I wanted ask if I could get a quote for another set of wheels, he hung up the phone. Guess the little guys are not important.

Date of experience: June 14, 2024
Tennessee
1 review
0 helpful votes
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Jeep Parts
June 24, 2024

Great prices and fast shipping!
I checked other sites and it was going to be a week longer on shipping and over $100 more expensive!

Date of experience: June 14, 2024
New Jersey
1 review
0 helpful votes
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Great customer service
June 24, 2024

Was taken right away and helped all in 3 minutes would be shopping again

Date of experience: June 14, 2024
Alabama
2 reviews
0 helpful votes
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AFE super stock induction system
June 24, 2024

Easy to navigate website and secure checkout! Installation diagrams and instructions made it a snap to install.

Date of experience: June 14, 2024
Illinois
2 reviews
0 helpful votes
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Thanks!
June 24, 2024

Vast inventory!
Quickly identified product / model information.

Date of experience: June 14, 2024
Maine
1 review
0 helpful votes
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Damaged Order
June 24, 2024

I received my order but it was damaged. I had to return it and reorder.

Date of experience: June 14, 2024
Support R. Extreme Terrain Rep
over a year old

Hi David,

Really sorry that your fender flare arrived damaged. I see that you have purchased another and have been refunded for that one.
Please feel free to reach out to me if you would like to discuss or if you have any questions.
I would be happy to speak with you.
You can reach me at EXT 1257.
Have a great day!

Amy

New Jersey
1 review
0 helpful votes
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New soft too
June 24, 2024

Priced rite and good quality top. Would buy again in the future.

Date of experience: June 14, 2024
Connecticut
1 review
0 helpful votes
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Resourceful
June 24, 2024
Updated review

I have gotten all my mods from extreme terrain and all work out with my vehicle

Date of experience: June 13, 2024

Great Deals easy to use site
September 20, 2023
Previous review

Great Deals easy to use site

Date of experience: September 20, 2023
Minnesota
1 review
0 helpful votes
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Awesome
June 23, 2024

I really like Extreme Terrain products good quality and shipping on time

Date of experience: June 13, 2024
Texas
2 reviews
0 helpful votes
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No surprise got what I wanted
June 23, 2024

Very informative with product presentation and great prices

Date of experience: June 13, 2024
Puerto Rico
1 review
0 helpful votes
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Improved performance
June 23, 2024

Excellent product, very easy to install! Highly recommended!

Date of experience: June 13, 2024
West Virginia
1 review
0 helpful votes
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This was a good experience, they came in super quick, super easy to install, great add on to the truck.

Date of experience: June 13, 2024
Pennsylvania
1 review
0 helpful votes
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Gas tank delivery.
June 23, 2024

Really good experience. Good customer service and pleasant people to talk with on the phone.

Date of experience: June 13, 2024
Maryland
1 review
0 helpful votes
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It was a pleasure placing my order with Trevor F. He was very knowledgeable with all the products I was looking for.

Date of experience: June 13, 2024
Florida
1 review
0 helpful votes
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Works for what it is
June 23, 2024

Narrowed down item needed amd ordered. Installed and working as intended.

Date of experience: June 13, 2024
Kansas
1 review
0 helpful votes
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Sleak look
June 23, 2024

I purchased a different style running board (different company) before I stumbled across extreme terrain slim RB20. I just installed them and I'm very satisfied with how the installation went!
They are sturdy and have 4 brackets instead of 3 that came with the first running boards I returned.

Date of experience: June 13, 2024
Texas
1 review
0 helpful votes
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Awesome product!
June 23, 2024

Ordered a set of headlights for my 2013 JK best headlights I have to date. Awesome product was delivered super fast and on time. I will definitely be ordering my next set of headlights from extreme terrain!

Date of experience: June 13, 2024