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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Really good prices and things get here really quickly. More options than amazon.
I was kept in the know of the status of my order and it arrives right in time.
Extreme Terrain offers the best selection of equipment for the off road enthusiast, covering a wide range of makes and models. The pricing is reasonable, with open box specials offering even better deals.
Ordered running boards for my 2023 Toyota 4Runner TRD Pro. Items arrived quickly and in great condition. Easy to install and they look great.
Instructions not great, some spacial ability required, but once you figure out how to get the top screwed in the rest falls quickly into place.
Done in less than an hour.
When I ordered I put in all my information I chose the recomended kit and it said it would fit the vehicle.excluding the YE hybrid which I don't have. I received the kit and installed the fronts which were perfect then when I went to install the rears they were not the right ones. I was told I would have to return the whole kit which the fronts were already installed and I'm leaving for Florida and could not tie up the vehicle. So I purchased rear breaks from a local supplier so I can move forward. I am left with the wrong rears and am out an additional coast for tear breaks that I did not want.
Delivered ahead of schedule and entire process was seamless
Everything is great quality and ships fast. You can find great OEM replacement parts a well as the "fun" stuff!
Purchased the Mopar Side Step Mars for my wife's 2024 RHD 4door Jeep Wrangler and the are amazing and the fit like a glove. Installation was probably the easiest mod to any vehicle I have ever done. They look great, work great and just simply are great :)
Easy order, will see how shipping goes... best part is when you call them, you actually talk to a real person... which is shocking these days, so I like that a lot.
Ordered a bed rack from my Gladiator and received it in 3 days. Easy install, but the product didn't come with any instructions, Fishbone failure there. Overall great product and lots of options with pictures for similar vehicles to view the product on!
A little bit of delays with shipping company but in overall experience with extreme terrain there has been no complaints, haven't install them yet but they are looking nice
Doing a makeover on my rig this summer and Extreme Terrain is shipping these parts faster than I can get them installed!
Extreme Terrain makes it easy to upgrade!
This is my fourth jeep. I finally got the 4 door. You guys are the BEST!
Spoke to customer service about some questions I had and they answered all my questions and were very knowledgeable about the products and my vehicle. Ordering went very smooth. I ordered my wheels on Friday and it arrived at my house on Monday.
Best service overall. Multiple orders and always satisfied.
Easy ordering and excellent products.
Great products! I love that they have a discount and clearance section for when I'm looking to save money, and the regular items are always great
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Stephen,
Really sorry to hear about your rear brakes being incorrect. I see that you have decided to source the correct ones locally but I would like to encourage you
To contact me if you would like assistance with this or if you have any questions.
I would like the opportunity to make this right.
Please contact me at EXT 1257.
Have a great day!
Amy