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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Bumper fit well, light bar works great, removing the front bumper fascia wasn't as easy as depicted in the video, it's a bit more involved, kept worrying about breaking clips, luckily I didn't, need some patience
Had what I was looking for…good price…shipped quickly
Straps didn't fit over factory roll bar! We took the foam out to make it fit! Not very tight and flaps
A lot!
I needed to replace the front bumper on my Jeep; I found the exact bumper at Extreme Terrain and received it within the week. A great source for Jeep accessories.
Pats shopped very quickly and arrived packaged well. It took my husband about an hour to put them in. They look great on my Jeep.
Purchased a replacement speed sensor for my driver's side rear wheel. Had it by the end of the week. Installed and codes went away.
Great communication from the very start to finish. Would definitely order again.
Used the chat feature, fantastic service, The Associate made a recommendation on an upgrade item, gave me a number to call if I decided to purchase, 4 days later I called and within 10 minutes the purchase was completed. Now we wait for it to arrive.
Everything went well on the order.good product and fast shipping.
The rebate that was promised isn't emailed til later in July which is also on good for orders o er 300.00.which this isn't really disclosed clearly when you make a purchase to achieve the $50 rebate initially.in being said extreme lost a sale on a winch.
I recently ordered a part for my Jeep, your price is about $10. The shipping cost to Alaska was $175+! That's insane when it could have been put in an envelope and mailed for $5 or even $10!
Hi Brian,
Thank you for reaching out about your order for your Tire carrier.
I apologize but shipping to Alaska and Hawaii does have additional costs.
This is listed on our website and if you have any questions you can certainly feel free to contact me
At EXT 1257. I would be happy to answer any questions that you may have.
I hope to hear from you soon!
Amy
Was shopping around for some steps for my 06 wrangler. Found your site. Prices were amazing, military discount... thank you.
I will be ordering more upgrades.
I can't believe this price for tinted upper door skins! Thanks extreme terrain for making these affordable!
I recommend Extreme Terrain. They have a great selection and do what they say they'll do.
Very fast delivery and the packaging was immaculate. Customer service
Some slight damage to one part...but overall a good experience.
Good overall, quick and easy to buy, the products arrived as per the order confirmation and they are what I expected. I would recommend based on a good experience.
Placed an order and was delivered early and was exactly what I was needing
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If


Really sorry about the straps not fitting correctly over your roll bar Bobbie.
I tried to contact you over the phone and sorry I missed you.
Please feel free to call me at EXT 1257 if you have any questions or
If you would like to discuss your experience.
Have a great day!
Amy