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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,896 reviews

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Pennsylvania
1 review
0 helpful votes
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Products
July 10, 2024

Everything we have received for you have been 100% perfect!

Date of experience: June 30, 2024
Colorado
1 review
0 helpful votes
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Bumper fit well, light bar works great, removing the front bumper fascia wasn't as easy as depicted in the video, it's a bit more involved, kept worrying about breaking clips, luckily I didn't, need some patience

Date of experience: June 30, 2024
California
3 reviews
0 helpful votes
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Good to deal with
July 10, 2024

Had what I was looking for…good price…shipped quickly

Date of experience: June 30, 2024
Pennsylvania
1 review
0 helpful votes
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Red rock shade top
July 10, 2024

Straps didn't fit over factory roll bar! We took the foam out to make it fit! Not very tight and flaps
A lot!

Date of experience: June 29, 2024
Support R. Extreme Terrain Rep
over a year old

Really sorry about the straps not fitting correctly over your roll bar Bobbie.
I tried to contact you over the phone and sorry I missed you.
Please feel free to call me at EXT 1257 if you have any questions or
If you would like to discuss your experience.
Have a great day!

Amy

Virginia
1 review
0 helpful votes
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I needed to replace the front bumper on my Jeep; I found the exact bumper at Extreme Terrain and received it within the week. A great source for Jeep accessories.

Date of experience: June 29, 2024
Georgia
1 review
0 helpful votes
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Satisfied customer.
July 10, 2024

Pats shopped very quickly and arrived packaged well. It took my husband about an hour to put them in. They look great on my Jeep.

Date of experience: June 29, 2024
Wisconsin
1 review
0 helpful votes
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Rear speed sensor Jeep JKU
July 10, 2024

Purchased a replacement speed sensor for my driver's side rear wheel. Had it by the end of the week. Installed and codes went away.

Date of experience: June 29, 2024
Missouri
1 review
0 helpful votes
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Great communication from the very start to finish. Would definitely order again.

Date of experience: June 29, 2024
Texas
1 review
0 helpful votes
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Z36 big brake conversion
July 9, 2024

Used the chat feature, fantastic service, The Associate made a recommendation on an upgrade item, gave me a number to call if I decided to purchase, 4 days later I called and within 10 minutes the purchase was completed. Now we wait for it to arrive.

Date of experience: June 29, 2024
Illinois
2 reviews
0 helpful votes
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All good
July 9, 2024

Everything went well on the order.good product and fast shipping.
The rebate that was promised isn't emailed til later in July which is also on good for orders o er 300.00.which this isn't really disclosed clearly when you make a purchase to achieve the $50 rebate initially.in being said extreme lost a sale on a winch.

Date of experience: June 29, 2024
Alaska
2 reviews
0 helpful votes
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Shipping costs are too high
July 9, 2024

I recently ordered a part for my Jeep, your price is about $10. The shipping cost to Alaska was $175+! That's insane when it could have been put in an envelope and mailed for $5 or even $10!

Date of experience: June 29, 2024
Support R. Extreme Terrain Rep
over a year old

Hi Brian,

Thank you for reaching out about your order for your Tire carrier.
I apologize but shipping to Alaska and Hawaii does have additional costs.
This is listed on our website and if you have any questions you can certainly feel free to contact me
At EXT 1257. I would be happy to answer any questions that you may have.
I hope to hear from you soon!

Amy

Ohio
1 review
0 helpful votes
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Awesome
July 9, 2024

Was shopping around for some steps for my 06 wrangler. Found your site. Prices were amazing, military discount... thank you.
I will be ordering more upgrades.

Date of experience: June 29, 2024
Virginia
2 reviews
0 helpful votes
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I can't believe this price for tinted upper door skins! Thanks extreme terrain for making these affordable!

Date of experience: June 29, 2024
Tennessee
1 review
0 helpful votes
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I recommend Extreme Terrain. They have a great selection and do what they say they'll do.

Date of experience: June 29, 2024
Georgia
1 review
0 helpful votes
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Very fast delivery and the packaging was immaculate. Customer service

Date of experience: June 29, 2024
Washington
1 review
0 helpful votes
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Excellent
July 9, 2024
Updated review

Everything good no complaints fast shipping great products

Date of experience: June 28, 2024

So far so good
March 24, 2024
Previous review

So far so good

Date of experience: March 14, 2024
Massachusetts
1 review
0 helpful votes
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Good Experience
July 9, 2024

Some slight damage to one part...but overall a good experience.

Date of experience: June 28, 2024
Texas
1 review
0 helpful votes
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Good overall, quick and easy to buy, the products arrived as per the order confirmation and they are what I expected. I would recommend based on a good experience.

Date of experience: June 28, 2024
Ohio
1 review
0 helpful votes
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Great
July 8, 2024

Fast shipping and accurate parts. Fit just as expected from them.

Date of experience: June 28, 2024
North Carolina
1 review
0 helpful votes
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Excellence
July 8, 2024

Placed an order and was delivered early and was exactly what I was needing

Date of experience: June 28, 2024